Phoenix Ancient City Yunbian Small Inn Reviews

Response from Property: Welcome to visit our hometown, thank you for staying in my hotel. I wish you a happy life, happy every day~

Response from Property: Thank you very much for your compliment. We feel honored. Welcome to FengHuang again, I wish you all the best~

Response from Property: Thank you dear for your good comments about us. Come and play again if you have the opportunity. May everything be the best for you~

Response from Property: Thank you for your praise, welcome to visit again, I wish you a pleasant trip ~

Response from Property: Thank you for your good review. You are welcome to play again if you have the opportunity. I wish you a happy life and happiness every day~

Response from Property: Thank you for your review, I wish you a happy day~

Response from Property: Thank you lovely college girl, I wish you happiness every day~

Response from Property: Thank you for your praise. I read it word for word to my mom. She was very happy that you praised her. Thank you for your tolerance despite the poor reception. Come and play again next time I have a chance~ I wish you all the best and be happy every day~

Response from Property: Thank you for staying at Yunbian Inn. I am so happy to receive your favorable comments. I wish you a good mood every day~

Response from Property: Thank you for your good review. Watermelon goes well with summer. When we make money, we will open a big inn with a squat toilet and a bathing area far apart. You are welcome to come and play again then~ I wish you a happy day~

Response from Property: Madam, you are the first person to leave a negative review after we have been open for so long. I know you were prompted because we urged you twice when we checked out yesterday. You were in a mood, but we only urged you because you hadn’t checked out after 3 pm. The first time we urged you, you pretended that you wanted to extend your stay. In fact, you have already arranged your return trip. ① You said that the room is very small. The area of ​​our guest rooms is clearly marked on the booking page. You should be able to see it when booking. The rooms in the scenic area are private houses and are not very large. It is not as small as you said. ②You also said that you will be back at night. You didn't come back until three o'clock in the morning that night. For the safety of the guests, the inn was closed until early in the morning and the lights were turned off. My mother slept in the lobby waiting for you to come back. The corridors were lit all night. You said the lights were not turned on in the corridors, why? Hey, aren't you telling lies with your eyes open? ③You went out with a group early in the morning. We called you at 12 noon and you pretended that you wanted to extend your room for one more night. There were already new guests checking in at that time, so we had to ask them to stay in another vacant room. After an hour, you still haven't come back, and you haven't extended your stay with Ctrip. We confirmed with you and added you on WeChat. You changed your mind and couldn't help it. , the company still has many things to deal with. We didn't come back until after three o'clock in the afternoon, and we didn't ask you to charge more for the room. We didn't even say a word of blame during the entire communication process. This is enough of our kindness and righteousness, and we need to be conscientious. You have emotions, and so do we. A single bad review from you can wipe out the store’s hard work. It’s really heartbreaking to deceive people and then slap them down.

Response from Property: Thank you for your positive review and thank you for staying at Yunbian Inn~ I wish you a happy day~

Response from Property: Thank you for staying at Yunbian Inn. This is the first relatively low rating we have received since we opened, and we regret that we did not meet your satisfaction. We have no way to refute it, so we just want to give a little explanation here for your reference. First, the inn you mentioned is located in Guiyang. According to the price we can find, the price of this inn at the same time is about 62.3% higher than that of our inn. I believe that for the same price, there are many excellent colleagues in Fenghuang Ancient City who can provide you with the best service. You provide a comparable accommodation experience. Secondly, what exactly do you mean by facility deviation? We have a complete set of disposable items such as washing slippers, 24-hour hot water air conditioning, WIFI, hangers, tables and chairs, bottled water, and towels, bath towels, quilt covers, etc. are changed every guest. We have not left out any standard content on the platform. The room type you booked is two standard rooms without a balcony. The large bed with a balcony is more spacious with a hanging basket or table and chairs. If the guest is relaxed, the room can be upgraded for free. Thirdly, our inn is located in the ancient city scenic area. The ancient city is not open to traffic and there is no parking lot. Self-driving vehicles need to park outside the ancient city. Liwan parking lot and Ximen parking lot are both available. It takes about six or seven minutes to walk from the inn. Indeed, as you said, inns are everywhere during the off-season. Tourists who want to visit can also come directly to the on-site inns. Our inn can be booked in advance, and the cancellation policy is very relaxed. You can cancel before 23:59 on the day of check-in. If you are not satisfied with the room, you can cancel for free at any time. Finally, thank you for your review. Thanks to the love, Yunbian Inn has been praised by many tourists for its warm service, good location, and clean and tidy accommodation environment. We do have some unsatisfactory aspects. Thank you for your tolerance. We will continue to work hard to provide you with better services as much as possible. I wish you all the best~