Vienna Hotel (Fengshun)

Vienna Hotel (Fengshun) Reviews

Vienna Hotel (Fengshun)

No. 1 Diansheng Road, Tangkeng Town, Fengshun, Guangdong, ChinaView Hotel Details
Vienna Hotel (Fengshun)
Vienna Hotel (Fengshun)Vienna Hotel (Fengshun)Vienna Hotel (Fengshun)
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Vienna Hotel (Fengshun) Guest Reviews

4.5/5
Good
453 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(453)
Positive reviews(439)
Reviews with photos/video(69)
Friendly front desk staff(41)
Convenient parking(16)
Near shopping area(14)
Delicious breakfast(13)
Perfect for business trips(8)
Poor air conditioning(8)
Convenient for shopping(8)
Stayed multiple times(6)
Negative reviews(14)
Eza Maira
Superior Double Room
Stayed in Jun 2023
Business travelers
907 review
4.0/5
Very Good
Posted on Jun 15, 2023
Nice hotel. Clean room. Great stay.
Response from Property: Dear guest, thank you very much for staying at Vienna Hotel. Thank you for your valuable comments. It is a pity that we did not receive your five-star review. We will continue to work hard to improve our service quality. The general manager's business card is placed in each room of the hotel. If you have any questions during your stay, you can call the general manager in the room or dial 0 to the front desk. We will solve it for you as soon as possible. Serving every customer well is our purpose. We sincerely invite you to stay again and look forward to giving you a pleasant holiday. I wish you a happy life. Thank you!
Guest User
Superior Double Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Nice   GGBOND
Response from Property: 尊敬的賓客:您好!感謝您對豐順維也納的信賴!更感謝您的不吝誇獎與強烈推薦!真是愛在 難以離開,豐順維也納酒店是您在豐順地方最美、最温暖的家,您也記得有時間常回來看看喲!
Anonymous User
Superior Double Room
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 11, 2024
Very, very good. This hotel is very clean, the decoration feels very luxurious, and the service attitude is very, very good. The price is very cost-effective. It is our first choice for travel.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for taking the time to give a sincere review of Vienna Hotel Meizhou Fengshun Branch. It is our great pride and honor that our unremitting efforts have been recognized by you! We will spare no effort to provide you with better and more efficient services! It is our greatest honor to have loyal guests like you! We sincerely look forward to your visit again!
Guest User
Superior Double Room
Stayed in Mar 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 25, 2024
The front desk service is thoughtful and the guest rooms are clean. Thanks to the front desk lady for helping with the upgrade. Recommended.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Fengshun Vienna Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. We look forward to seeing you again!
Guest User
Superior Double Room
Stayed in Sep 2024
Business travelers
5 review
1.0/5
Posted on Sep 13, 2024
Bad review. I didn’t ask for the items in the room. I asked the front desk and they said they didn’t have them. Finally, I found them.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We apologize for the bad check-in experience you had this time! Due to the negligence of our staff, we failed to find the items for you in the first time, resulting in a bad experience for your stay. The hotel management attaches great importance to the opinions of every guest and will conduct service skills training every week. New employees will also be provided with one-on-one guidance and customer service. Thank you for your trust and support in Vienna Hotel. We look forward to your visit again. Come!
wwpprr
Superior Double Room
Stayed in Mar 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Mar 26, 2024
Facilities: OK Sanitation: Very good Environment: Nice Service: Very good
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Fengshun Vienna will be the warmest and most unique one in your memory! Come back home often, and I wish you well!
Anonymous User
Superior Double Room
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 28, 2024
The hotel environment is good, hygienic and clean, a must stay when traveling on business
Original TextTranslated by Google
Response from Property: Distinguished guests: Hello! Thank you for taking your precious time to write a sincere review of Vienna Hotel Meizhou Fengshun Branch. It is our great pride and pride that our unremitting efforts can be recognized by you! We will spare no effort to provide you with better and more efficient services! It is our greatest honor to have loyal guests like you in the hotel! We sincerely look forward to your visit again!
Guest User
Superior Double Room
Stayed in Dec 2023
Couples
5 review
5.0/5
Outstanding
Posted on Jan 9, 2024
I stayed there for about ten days and it was really comfortable. Environment: The environment is also very good. There is a supermarket next to it, but there is not much food. Service: The people at the front desk are very comfortable and nice. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-star review! Beautiful time, Fengshun Vienna Hotel meets you unexpectedly. Thank you for this fate. We will cherish it even more and look forward to seeing you next time! Wish you: Be well!
Guest User
Chess Twin Room
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The shower water is big, the parking lot is spacious, but it is a bit noisy near the road. The hotel is a bit old and the rooms are not big.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for taking the time to give a sincere review of Vienna Hotel Meizhou Fengshun Branch. It is our great pride and honor that our unremitting efforts have been recognized by you! We will spare no effort to provide you with better and more efficient services! It is our greatest honor to have loyal guests like you! We sincerely look forward to your visit again!
Guest User
Superior Double Room
Stayed in Mar 2024
Family
2 review
2.0/5
Posted on Mar 22, 2024
The air conditioner in the room is noisy, even if the air conditioner is not turned on. The waiter told me that it is the same throughout the hotel. Later, I called Ctrip to help me apply for a room change. Although there was a ready-made room, I was asked to wait for him to clean up another room in the early morning. All in all, the service was terrible! I will never stay at this store.
Original TextTranslated by Google
Response from Property: Dear guests: I am very sorry that I did not give you a satisfactory stay experience. It was late at night when I read your review, which makes me feel a little distressed. We hope that every family member who comes to the hotel can have a sweet dream. We have put your Communicate with relevant departments to thoroughly investigate the incident. The hotel will also retrain relevant departments to ensure that similar problems will not occur. Make sure we are constantly working on improving every detail and look forward to your next visit
Guest User
Superior Double Room
Stayed in Sep 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 15, 2023
The stay was quite satisfactory. The front desk lady was very friendly and recommended. There are also many breakfast varieties.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Vienna Hotel. We will continue to improve our service quality. Thank you for your valuable comments. We look forward to your next visit! Thank you for your good comments on our hotel. We will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey!
Guest User
Superior Double Room
Stayed in Mar 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Mar 15, 2024
The service attitude of the girl Gao Gao at the front desk is very good👍The room is also clean
Original TextTranslated by Google
Response from Property: Distinguished guests: Hello! Thank you for taking your precious time to write a sincere review of Vienna Hotel Meizhou Fengshun Branch. It is our great pride and pride that our unremitting efforts can be recognized by you! We will spare no effort to provide you with better and more efficient services! It is our greatest honor to have loyal guests like you in the hotel! We sincerely look forward to your visit again!
Guest User
Superior Double Room
Stayed in Feb 2024
Family
37 review
4.5/5
Great
Posted on Feb 25, 2024
Go to Meizhou Fengshun Puzhai to watch the Fire Dragon Burning. This year's Dragon Burning Festival is held grandly. A total of 10 dragons are burned. Therefore, the price of hotels in Fengshun area is very expensive. The location of the Vienna Hotel is more than 10 minutes' drive from the Fire Dragon Square. The location is quite good. It's suitable. The hotel's breakfast is relatively simple. Many tour groups stay here, so you have to avoid the crowds during the breakfast period from 7 to 8 o'clock. It's more comfortable to eat later. The hotel front desk staff is quite polite. They will take the initiative to say hello when entering and exiting the hotel. I must give it a thumbs up 👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Vienna Hotel. We will continue to improve our service quality. Thank you for your valuable comments. We look forward to your next visit! Thank you for your good comments on our hotel. We will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey!
Guest User
Superior Room (2 Beds)
Stayed in Feb 2024
Family
1 review
3.5/5
Posted on Feb 14, 2024
This was the worst experience I had in Vienna among all the cities I stayed in. The room was very stuffy. They called me to tell me that they had central air conditioning and could not turn it on. They told me that some customers were afraid of the cold, so I asked, aren't we customers? I have never stayed in a hotel without air conditioning. They said they would send me a fan. The service is really getting worse and worse.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel. We are deeply sorry for not being able to bring you a comfortable experience this time. Regarding your feedback: This is the worst experience I have had in Vienna among so many cities. The room is very stuffy. The person who called me told me that they have central air conditioning and cannot turn it on. They told me that some customers are afraid of cold. Then I would like to ask, aren't we customers? I have never stayed in a hotel that doesn't even have air conditioning. They said they would send me a fan. The service is really getting worse. 1. Because it is a central air conditioner, only one of the cold and hot can be turned on. Considering that the temperature is low at night these two nights, the heating is turned on now. 2. The hotel will conduct service skills training every week, and one-on-one teaching and customer service will be provided for new employees. Thank you for your trust and support for Vienna Hotel, and we look forward to your visit again! Next time you come, you can find the duty manager, who can help you upgrade the room type for free if the room is not tight. Thank you for your trust and support for Vienna Hotel, and we look forward to your visit again!
Guest User
Superior Double Room
Stayed in Dec 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 2, 2024
After hesitating for several times, I finally decided to check out before 7pm. I didn't stay, but I still paid the money. Although the problem with the central air-conditioning could not be solved, the service attitude was still very positive and enthusiastic, and I will continue to trust and support it.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point praise! It is a beautiful time. We met you unexpectedly at Fengshun Vienna Hotel. Thank you for this fate. We will cherish it and look forward to seeing you next time! Wish you well!