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Zahrat Al Jabal
3.7/519 Reviews

Zahrat Al Jabal

Fes|2.08km from Parc local
I recently stayed at this hotel, and I must admit that my experience was less than satisfactory. There were several issues that made the stay quite disappointing, and despite raising our concerns, they were not adequately addressed. One of the main reasons we chose this hotel was because it was advertised as wheelchair-friendly. However, we were surprised to find steps leading into the entrance and small rooms, making it challenging for individuals with mobility issues. Additionally, the lifts were exceptionally small, causing inconvenience and discomfort, especially when carrying luggage or during busy times. It was disappointing that the accessibility and space were not as expected. We also encountered a language barrier when trying to communicate about laundry charges. We felt like we might have been overcharged, but it was difficult to clarify the matter due to the language issue. On a positive note, most of the staff were very friendly and polite, and their efforts to assist us were appreciated. However, the lack of water or glasses in the rooms was a surprising oversight, and it affected our overall comfort during our stay. Furthermore, the location of the hotel didn't have much around that was open. This limited our options for nearby dining or activities, making our experience less enjoyable. Overall, the hotel had several faults that affected our stay. While the friendly staff were a bright spot, the issues with accessibility, small lifts, lack of amenities, and limited nearby options left us feeling dissatisfied. I hope that the hotel management takes these concerns seriously and works on improving the overall guest experience to meet the expectations of their guests.

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Top rated hotels in Fes

Searching for hotels near Parc local? Compare room rates and reviews to find your ideal stay.
Ibis Fes
3.6/552 Reviews
I stayed there for 2 days. My room was ready and clean. The bed was comfy. Breakfast is good buffet with many items. I liked it. They have a big garden with a nice pool. I took a fresh local bear in this garden and a good chicken tajine with vegetables and olives.
Ramada by Wyndham Fes
2.8/57 Reviews
Breakfast is generally good
Riad Raouia Hammam & Spa
4.3/519 Reviews
Mrs. Fatima and her staff made our first visit to Morocco an unforgettable experience! We really enjoyed the breakfasts and dinners with traditional food. We really enjoyed the Hamman bath. We did a tour that consisted of a day visit to the medina and one to the Sahara desert, where we stayed in a luxury glampimg and enjoyed a camel ride to see the sunset in the dunes. Unique experiences and amazing host!! I highly recommend Raouia Toursfor your next visit to Morocco.
Zahrat Al Jabal
3.7/519 Reviews
I recently stayed at this hotel, and I must admit that my experience was less than satisfactory. There were several issues that made the stay quite disappointing, and despite raising our concerns, they were not adequately addressed. One of the main reasons we chose this hotel was because it was advertised as wheelchair-friendly. However, we were surprised to find steps leading into the entrance and small rooms, making it challenging for individuals with mobility issues. Additionally, the lifts were exceptionally small, causing inconvenience and discomfort, especially when carrying luggage or during busy times. It was disappointing that the accessibility and space were not as expected. We also encountered a language barrier when trying to communicate about laundry charges. We felt like we might have been overcharged, but it was difficult to clarify the matter due to the language issue. On a positive note, most of the staff were very friendly and polite, and their efforts to assist us were appreciated. However, the lack of water or glasses in the rooms was a surprising oversight, and it affected our overall comfort during our stay. Furthermore, the location of the hotel didn't have much around that was open. This limited our options for nearby dining or activities, making our experience less enjoyable. Overall, the hotel had several faults that affected our stay. While the friendly staff were a bright spot, the issues with accessibility, small lifts, lack of amenities, and limited nearby options left us feeling dissatisfied. I hope that the hotel management takes these concerns seriously and works on improving the overall guest experience to meet the expectations of their guests.
Hotel Volubilis
3.7/572 Reviews
Stayed here as part of a tour. The only nice thing I can say is the location is good and the pool area was nice, I really enjoyed the pool. The rooms are beat up and worn out. The patio door did not lock and neither did the deadbolt. There was no do not disturb sign. Nothing was very clean, towels were ancient. Big crack in the sink so it just had glue slopped into the hole! The service in the restaurant was non existent, and the tables were not clean. The food was bad. Couldn't even go with bread and butter because you can only find butter at breakfast. On the second night we took one look at dinner and headed across the street to one of the many great cafes and restaurants in the immediate area. Stay somewhere else, this is not good!
Mia Hotels Fes
3.8/520 Reviews
A good budget Hotel, with a nice and clean rooms, a kind staff. Rooms small but well managed . I various break fast (cheap but nice), well secured , since it’s like a headquarters of Moroccan local police .

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