Hotels Near Boboli Gardens in Florence

Resided 6 nights in room 215.The hotel is magnificently located.Ideal silence in the room,view on the deaf wall)).Fresh repair,very polite staff at reception.Concierge service is as good.Breakfast is also delighted with the politeness of the staff and quite adequate and small.One shortcoming: During the cleaning, they forgot to return the glasses to the room three times and once did not put the necklaces. Also upset that the air conditioner blows right in the direction of the bed.

The location is first-class, the environment is very good, the breakfast is comfortable, and the service is absolute. This hotel is really not a good place to go on a business trip, and I like it very much. But the facilities make people feel uncomfortable, although the owner should be sincere. The air conditioning system seems to have cost a lot of money, but guests cannot control it themselves. They need to contact the front desk every time and it starts very slowly, which makes people feel troublesome. The lights in the toilet are so bright that you probably won't be able to sleep if you go to the toilet at night. There were bugs in the room. I saw an electric mosquito coil, but I didn't think it was bedbugs. Fortunately, I didn't find any itching problem after staying for two nights. The front desk clerk checks in and sends you to your room after completing the check-in process. Haha, it feels weird. If the hotel and room facilities are quite satisfactory, you don't need such service. The curtains in the room are also weird. The outermost layer is half-opened. Haha, the shape is unique. The wardrobe is also weird. This is the first time I am so confused about reviewing a hotel. Overall it is good, but I feel that many places are a bit strange. So I canceled my last night's stay and moved to another hotel.

The hotel is about a 5-minute walk from the train station and a 10-minute walk to the Cathedral of Flowers. There are many restaurants and shops nearby, making travel very convenient. The service attitude was very considerate. We arrived early and were unable to pick up the room. When we returned to the hotel later, our luggage was taken to the room. The room facilities and lighting are very warm and comfortable, and the supplies are all available. I will stay at this hotel again if I have the chance to come to Florence again.

I arrived with my septuagenarian parents on April 27 for a week-long stay. The hotel provided us with the right room classification on arrival, but I was concerned that the suite was single bathroom instead of two and the closet space was not optimal for our needs. Annamaria, Victoria and Samuele stand out as front office staff who listened and acted swiftly to help address our request for help and resolved the issue the next day. That was the first wow moment of our stay. I also recommend the breakfast (came with our reservation package) and you should take advantage of the Rooftop Bar, the view of the Duomo and across the city 360 degress is suberb. After 10+ visits to Florence, this hotel has become my new preferred location and I anticipate returning here in the years to come.

Location just opposite from station. Service is great and fast. However, my room to lift is too far. There is a lot of lifts but there is only one lifts u can get to lobby. Also there is a small step make me fall down when I reach there , I think hotel need to take alert into it .

We love this hotel! Super nice staffs and extraordinary services. The location is perfect because it’s a few mins walking distance away from Centrale train station. They also have a nice balcony for people to use. Lovely hotel! Will come back again!!

Excellent service. The room was immaculately clean, with beautiful view over Duomo and Santa Maria Novella station

If you are coming to Florence (Firenze) via the train, staying at the Hotel Mercure Firenze Centro is a good choice as it is located just about a block away. It maybe a bit tricky to locate it the sign is not very apparent and is somewhat small. It is more visible from across the street. There is also a side entrance .When we were there in July 2022, they had a mandatory appointment time to reserve for the continental breakfast each morning starting at 7a.m. to avoid overcrowding and social distancing. Hotel Mercure Firenze Centro is a very convenient 10 minute walk to the Duomo. The service was very efficient at check in and they were very more than welcome to store our luggage as check in time wasn't until after 4p.m. The rooms are very huge and daily room service was good.

Our apartment was very well equipped for everything you would need for a few days in Florence. Very spacious and clean and a high standard of accommodation. Kitchen was well equipped (not that we cooked as ate out all the time) but great to have a good sized fridge and kettle etc. The lounge area was lovely and nice to open the windows to hear the street bustle below, but it was actually very quiet at night despite being so central. His and hers bathrooms were great to have but the shower in the jacuzzi bath that joined the two would prove an issue for anyone with mobility issues as you had to step over the high edges to get in/out. My only issue with this apartment was the air conditioning and it’s been mentioned on reviews here before. You simply could not get it colder than about 23/24 degrees and given the outside temp was about 40 degrees it just wasn’t cold enough. In fact it was quite uncomfortable sleeping. We googled the instructions for the wall controls etc and didn’t get anywhere. To be fair we also didn’t complain to the management, so our fault there, but still it should have worked better.But I’m still happy with our stay here and would highly recommend.

Although this is a beautiful hotel, quaint and nice rooms, that is where it stops. Whilst travelling around Europe on business for a few months, I spent 2 nights at this hotel. Yes, check in staff are warm and welcoming, and the rooms are nice and quaint… however, for both days I was there, bitterly cold showers with no hot water in the morning. And, after changing rooms. Checking out I complained, and the check out clerk just wanted to take my money. No discount, or compensation. And, he said, I will let the General Manager know tomorrow. Frankly, very poor indeed. Yes, hot water problems do happen - but not twice over 2 days, and then getting rubbish customer service. Why would I ever stay at this hotel again! Probably won’t unless it is my only option… lets see if the Hotel sees this review and makes it up!!!