Fortitude Valley Hotels with Airport pickup service

Stayed there with my partner and baby. Was absolutely disgusting. Mattress had blood stains on it. Cockroaches and other insects everywhere. The receptionist and cleaners were nice. But the manager was absolutely rude and not professional in the slightest. Had cockroaches go into my babies bottles, in his cot. In my bed under my pillows and all. Couldn’t walk around without shoes. The door to the room was broken. Roaches in the shared shower and toilet. Even in the sink in our room roaches came crawling out. Not worth the money. When I asked for a refund the manager swore at me, was extremely rude. Not in any way sympathetic like the other staff were. I will be taking this further as it’s a health and safety hazard.

Check in was good with a very friendly and informative front desk Concierge. Our room was tidy and neat but it did not have a view of the Story Bridge as stated in our booking. So we went down to the front desk who quickly upgraded our booking to the next floor up with a bigger room and the most fantastic view of the Story Bridge from the lounge and bedroom. The hotel is situated walking distance to the Botanical Gardens, Southbank and City. We had breakfast supplied in our booking but the restaurant was only for take away so we had a voucher to spend on coffee and cabinet food which was OK. I Would recommend staying at Oakwood but make sure your room has a view of the bridge...Its totally worth the experience.

I loved this small boutique hotel! Location was excellent, walking distance to supermarket and two great restaurant precincts. It’s a solid walk into Brisbane city but a pretty one and let me see another side of Brisbane that I actually preferred. Service was good, secure and comfortable building. Rooms are a little dated but well appointed. There is parking out the front to unload your bags and overnight but no car park within the hotel building. Having said that, you do t need a car in this location- leave it behind!!

Every thing about my stay at the Ovolo was great. I was very impressed with the size of the room (I actually felt guilty that I had such a large space to myself because the room is bigger than the apartment i live in!), the decor was beautiful, very modern and the free mini bar filled with snacks, beer, wine, soft drinks, waters etc was an unexpected surprise. Reception was welcoming and personable and it was a real delight talking with the staff. They also have rooms that cater for dogs (ALL dogs, not just tiny dogs) which means I'll be bringing my canine companion with me next time I stay here.

I had a perfectly pleasant stay until thhe day before I checked out when someone from reception entered the room (while I was in there) under the impression that I was supposed to have checked out. It was probably a simple mistake, which while invasive is also understandable. No apology, but they are mostly meaningless anyway and it probably wasn't the fault of the person who entered the room. Hadbit ended there I wouldn't have mentioned it, but the same thing happened again when despite the 'do not disturb' sign on the door housekeeping also entered the room also under the mistaken impression that I had checked out. I called reception after the second incident and was put on hold for 18 minutes before they eventually tried to put the blame on housekeeping (and repeatedly got my name wrong, which I wouldn't have cared about if it weren't for the being on hold and the weasily attempt to put what was clearly a reception error on the housekeeping staff). The whole incident left a lingering bad impression, which is unfortunate after an otherwise very pleasant and uneventful stay.

The hotel is in an area surrounded by bars so perfect for someone who wants to party. A long walk to the centre and a 5 minute walk to Fortitude Valley station. The reception area and very large kitchen are always spotlessly clean. I was in an 8 bed dorm which had a large table island in the middle of the room with individual open cupboards. Not big enough for anyone’s bag to fit in though. The room became extremely messy as people couldn’t store bags and suitcases and we are all very trusting leaving our belongings inside these open cupboard spaces. The hostel does provide each person with a small safe above said open cupboard. 1 separate toilet and 1 separate shower in the room for all 8 people. Very frustrating! Other than that, the bed was comfortable.

Whilst our stay in the Hotel X Suite was pleasant, there was nothing memorable about it. The suite was spacious, fitted with modern conveniences (ie. electric blockout curtains, Dyson hairdryer, zip tap and smart tv) and was generally comfortable. Unfortunately, the bathroom lacked privacy as it overlooked the street and directly faced another building across the road so the blinds were always drawn preventing natural light from coming in. Also, there is no separate toilet with lockable door. Although, the toiletries were nice and the shower quite spacious. Service was friendly but lacked a personal touch. Breakfast at Bisou Bisou had a limited menu but the food was overall good. The rooftop bar (Iris) had great views, a good tapas menu and relaxing vibe. The location of the hotel is convenient, within walking distance of the buzzing James Street precinct and a short car ride to the city centre.