Fiona International Hotel (New DNA Branch, Kuiqi Road Subway Station, Foshan) Reviews

Response from Property: Dear guest, thank you very much for your praise of our hotel. Thank you for your praise. Xiaofei is proud to provide you with a good accommodation experience. If you have the opportunity to visit again, Xiaofei hopes to serve you again. I wish you a happy life and all the best! We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!

Response from Property: Dear guest, hello. We are sorry that we were not able to give you a perfect stay experience this time. We hope that next time we can continue to provide you with meticulous service and comprehensive facilities to meet all your needs during your stay. We sincerely hope that we can meet you again in the hotel in the near future, so that we can have the opportunity to provide you with more warm and considerate services!

Response from Property: Hello, dear customer! Thank you very much for your support to our hotel. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your coming again!

Response from Property: Good value for money Dear customer, thank you very much for your high evaluation of Xiaofei's cost performance. Xiaofei always provides customers with high-quality services with integrity, transparency, and reasonable price strategies. In future operations, Xiaofei will continue to work hard to improve quality and service levels and create greater value for customers. Thank you for your support and appreciation, and wish you a pleasant journey!

Response from Property: Dear guest: Thank you for your five-star review! ! ! Your praise is the driving force for Xiaofei to move forward. Xiaofei will definitely work harder to provide better service and bring the best stay experience to every customer! Xiaofei looks forward to your next visit! ! ! ! ! !

Response from Property: Dear guest: Thank you for your five-star review! ! ! Your praise is the driving force for Xiaofei to move forward. Xiaofei will definitely work harder to provide better service and bring the best stay experience to every customer! Xiaofei looks forward to your next visit! ! ! ! ! !

Response from Property: Dear guest, thank you for your love and recognition of Fiora International Hotel. Fiora Hotel has always strived to create a comfortable holiday for travelers to add joy and touch. The hotel looks forward to your stay again! The hotel is located at Exit C of Kuiqi Road, with convenient transportation. Exit C of Kuiqi Road on Line 2 is 500 meters away from the hotel. The hotel focuses on light luxury and comfort, and the room items are changed after each guest. There are large shopping malls around the hotel (where you can find everything you need to eat, drink, and have fun).

Response from Property: Dear guest: I am very glad that you had a wonderful holiday with your friends at Fiora Hotel. Your review is an affirmation and encouragement for our best service. We still have many promotions, please continue to pay attention to us and welcome you to visit again! The hotel is located at Exit C of Kuiqi Road, with convenient transportation. Exit C of Kuiqi Road of Line 2 is 500 meters away from the hotel. The hotel focuses on light luxury and comfort, and the room items are changed after each guest. There are large shopping malls around the hotel (where you can find everything you need to eat, drink, and have fun).

Response from Property: Thank you for leaving a positive review for our hotel! Xiaofei is deeply honored. Every customer's satisfaction is Xiaofei's motivation to pursue excellent service. Xiaofei is very happy to hear that you were satisfied with our room and service. Welcome to visit again, Xiaofei looks forward to providing you with a better experience.

Response from Property: Good value for money Dear customer, thank you very much for your high evaluation of Xiaofei's price/performance ratio. Xiaofei always provides customers with high-quality services with integrity, transparency, and reasonable price strategies. In future operations, Xiaofei will continue to work hard to improve quality and service levels and create greater value for customers. Thank you for your support and appreciation, and wish you a pleasant journey!

Response from Property: Dear guest, hello. We are sorry that we were not able to give you a perfect stay experience this time. We hope that next time we can continue to provide you with meticulous service and comprehensive facilities to meet all your needs during your stay. We sincerely hope that we can meet you again in the hotel in the near future, so that we can have the opportunity to provide you with more warm and considerate services!

Response from Property: Dear guest, first of all, we would like to thank you very much for choosing our hotel and leaving your valuable feedback. We sincerely apologize for the formaldehyde issue you mentioned. This is by no means the accommodation experience we hoped to provide. Please allow us to explain that the hotel has used environmentally friendly materials that comply with national standards during the decoration process, and has conducted professional air quality testing before opening to ensure a safe and healthy indoor environment. However, you may experience discomfort due to various factors, such as poor ventilation in the room or trace amounts of gases released by individual furniture. In response to your feedback, we have immediately taken the following measures: 1. Strengthen ventilation in the room to ensure air circulation. 2. Carry out another air quality test in the relevant rooms and take further measures based on the results. 3. Contact a professional team to inspect and maintain furniture that may have problems. 4. Strengthen training for employees to ensure they can identify and deal with similar problems. We understand the importance of a comfortable accommodation environment for our guests, so we will make every effort to ensure that this type of incident does not happen again. If you have any discomfort during your stay, please contact the front desk in time and we will provide necessary help and support. We apologize again for the inconvenience and hope you will give us a chance to make things right. We promise to continuously improve our service standards to ensure every guest's satisfaction and comfort.