Ceramic Hotel (Shunde Yueran Plaza Branch)

Ceramic Hotel (Shunde Yueran Plaza Branch) Reviews

Ceramic Hotel (Shunde Yueran Plaza Branch)

9F, Block 3, Shunde Yueran Plaza Mansion, No. 9 Nanxiaxin Road, Shunde District, Foshan, Guangdong, ChinaView Hotel Details
Ceramic Hotel (Shunde Yueran Plaza Branch)
Ceramic Hotel (Shunde Yueran Plaza Branch)Ceramic Hotel (Shunde Yueran Plaza Branch)Ceramic Hotel (Shunde Yueran Plaza Branch)
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Ceramic Hotel (Shunde Yueran Plaza Branch) Guest Reviews

4.7/5
Outstanding
1762 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1762)
Positive reviews(1716)
Reviews with photos/video(566)
Friendly front desk staff(188)
Convenient parking(121)
Near shopping area(117)
Delicious breakfast(111)
Awesome amenities(107)
Convenient for shopping(98)
Tasty coffee(13)
Has rooms for families(11)
Negative reviews(46)
PennyLHP
Memory Foam Business Double Room
Stayed in May 2024
Couples
2 review
4.0/5
Very Good
Posted on Jun 4, 2024
Location is good, next to a mall. Free laundry service too and use robot to deliver stuff to the room. The only thing dissatisfied is the wifi. It seems China wifi is only used for local ppl and not for foreigners. They told me to switch off the DNS but it doesn't work at all. Even Guangzhou airport wifi also for local ppl only - key in their local number to connect ? Even got airport staff to help me, same cannot connect at all. Why it's that so ? wifi suppose to be the basic facilities that hotel should provide to their guests. I just don't understand why so difficult to connect wifi in China. I finished my 7 days data roaming services with fee. Without wifi, it is really inconvenience for us. My sister & cousin sister said so, wifi is no way to connect in Shunde/China. Staff with 101 code is good & helpful. She helps us check the rate for transportation from hotel to nearby Bus station which direct to Guangzhou Airport. She also offer us to have a green bean pudding :) Overall stay at this modern interior hotel is good. Will come back again if travel to Shunde. Thank you.
Response from Property: Thank you for choosing the Joy Gate Hotel and taking the time to share your stay experience. We apologize that your stay did not meet your expectations. In response to your question about network WIFI, we have also consulted our engineering team. Due to different network standards, it is necessary to contact the local operator. The WiFi standards vary in different countries, and we are truly sorry that we were not able to assist you. Thank you again for your feedback and we wish you a happy life-
Ang
Memory Foam Business Double Room
Stayed in Oct 2024
Couples
7 review
4.5/5
Great
Posted on Oct 24, 2024
Room is great, just beside a shopping mall and has convenience store nearby. Laundry room has 3 machine, and gym is quite basic. Breakfast is typical chinese one, but does change menu everyday.
Response from Property: Hello! Thank you for your feedback. Your support and encouragement are the greatest driving force for us to move forward. Joyful Gate Hotel strives to continuously create a warm and comfortable living environment for guests, meeting the requirements of different guests with the highest cost-effectiveness. Joyful Gate looks forward to your visit again
professionalTraveler
Superior Twin Room (Memory Foam Mattress)
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 17, 2024
101 this is surprisingly good, not just facilities but also services. hotel is located near shopping mall, u can always resupply easily. breakfast is also good. this is one of the best, low cost hotel that I have ever stayed.
Response from Property: hello! Thank you for choosing to stay in Joy Gate Hotel and taking the precious time to give us a review, Xiaoxi is very honored, clean and comfortable rooms, and elegant and intimate service, is our Joy Gate brand's constant commitment to guests. So that every guest can enjoy the comfort of physical and mental relaxation, experience the feeling of being at home, is the direction of our entire team efforts. . Thank you again for your praise of Xiaoxi, Xiaoxi staff look forward to your next visit! I wish you a happy life and joy!
Kok Heng
Zero Pressure City-View Double Bed Room (Zero Pressure Pillows + Smart Projection)
Stayed in Jul 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Jul 12, 2024
The front desk ladies are especially helpful. I have a China Mobile number. But due to not able to read and write mandarin, they help me to search for the bank and airport station. Thank you all especially employee 107.
Response from Property: Dear guest, hello~Thank you very much for choosing to stay at the Ceramik Hotel. We are still a little disappointed that we did not receive your full 5-point rating. We will strive to do better and provide attentive service to make every guest feel the warmth of home. We hope our service can bring you more surprises and emotions. We look forward to your next visit!
David
Superior Twin Room (Memory Foam Mattress)
Stayed in Jun 2024
Solo travelers
6 review
3.7/5
Posted on Jun 24, 2024
beware the girl in the front office, called.Xiao Huang. She may ask you giving a good review for her personal gain, and it has to be a all 5 stars
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Joy Gate Hotel. If you have any questions during your stay, please feel free to contact us. Our hotel's customer service and front desk colleagues are on duty 24 hours a day, and we will do our best to help you solve any problems as soon as possible! As for your request for positive feedback from the front desk staff for personal interests, our staff are dedicated to providing the most attentive and meticulous service to every guest, committed to making every guest feel at home! We regret that we were unable to provide you with a satisfactory experience. Wishing you a happy life and a happy family!
SalSalSally
Memory Foam Business Double Room
Stayed in Oct 2023
Family
5 review
4.5/5
Great
Posted on Oct 19, 2023
Not located in downtown shunde but close to Wanda plaza. Which is good and convenient. It’s apartment style hotel.
Response from Property: Dear, hello! Thank you for choosing to stay in Joy Gate Hotel and taking the precious time to give us a review, Xiaoxi is very honored, clean and comfortable rooms, and elegant and intimate service, is our Joy Gate brand's constant commitment to guests. So that every guest can enjoy the comfort of physical and mental relaxation, experience the feeling of being at home, is the direction of our entire team efforts. Our Joy Gate Hotel is designed according to the 4-star standard. Thank you again for your praise of Xiaoxi, Xiaoxi staff look forward to your next visit! I wish you a happy life and joy!
Edward123
Superior Twin Room (Memory Foam Mattress)
Stayed in Sep 2023
Business travelers
61 review
5.0/5
Outstanding
Posted on Sep 12, 2023
This hotel is very convenient for us when traveling outer guangzhou. There is a free laundry service and the hotel is beside a wanda mall. The breakfast is complete with great variety.
Response from Property: Dear guest: Hello! Thank you for the 5 points! Beautiful time, little joy to meet you unexpectedly, thank you for this fate, we will cherish, looking forward to meet with you next time! Wish: Good health!
Boo Yee Foong
Superior Twin Room (Memory Foam Mattress)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 26, 2024
Friendly and place very nice
Response from Property: Hello! Thank you very much for staying at the hotel and giving us feedback. Every aspect of the hotel is constantly striving to provide more refined and timely service to every guest. We are glad to see your recognition of our work. With your trust in us, we will continue to strive and be prepared to bring high-quality service to every guest. We look forward to your next visit!
Guest User
Memory Foam Business Double Room
Stayed in Aug 2024
Couples
1 review
4.8/5
Amazing
Posted on Oct 3, 2024
good great
Nanyang
Memory Foam Business Double Room
Stayed in Jan 2024
Business travelers
3 review
4.0/5
Very Good
Posted on Jan 6, 2024
good place to stay at
Huochuwotiankong
Memory Foam Business Double Room
Stayed in Apr 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Jun 26, 2023
good, very good
Anonymous User
Superior Twin Room (Memory Foam Mattress)
Stayed in Oct 2023
Other
3 review
5.0/5
Outstanding
Posted on Oct 6, 2023
okkkkk
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Xiaoxi will be the warmest and most unique one in your memories. ! Come back to Joy Gate often and wish you well!
Guest User
Memory Foam Business Double Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 9, 2024
A very cost-effective hotel, clean rooms, comfortable pillows, convenient parking downstairs, free laundry, and 101 front desk staff with good service attitude and patience. The overall stay experience is good! Worth recommending
Original TextTranslated by Google
Response from Property: Dear, hello! Thank you for choosing to stay at Joy Gate Hotel and taking the time to give us a review. Xiaoxi feels very honored. Clean and comfortable rooms and elegant and considerate service are our Joy Gate brand's unchanging commitment to guests. Let every guest enjoy the comfort of physical and mental relaxation and feel at home, which is the direction of our entire team's efforts. The design standard of our Joy Gate Hotel is designed according to the 4-star standard. Thank you again for your good comments on Xiaoxi, and all Xiaoxi staff are looking forward to your next visit! I wish you a happy life and happiness!
Guest User
Superior Twin Room (Memory Foam Mattress)
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 9, 2024
Facilities: Good location, free parking downstairs, very convenient for travel Environment: Very unique, beyond imagination, the room is very clean, the pillows are very comfortable, the air conditioner and water heater are very powerful, the service staff are very good, responsive, 007, very close to the surrounding check-in points, and there is a laundry room, worth recommending
Original TextTranslated by Google
Response from Property: Dear guest: I am very happy to know from your message that you have left such a good impression. I hope you can continue to pay attention to Joy Gate in the future and tell us more about your feelings and experiences during your stay in the future. I look forward to your visit again~
Guest User
Superior Twin Room (Memory Foam Mattress)
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Passing by on the journey, I felt safe, comfortable and assured staying here. The service was first-rate, especially the front desk 007 who patiently recommended delicious food. Yueran Plaza is downstairs and there are many places to eat nearby. It is at the junction of Daliang and Ronggui, and Fisherman's Wharf is across the bridge. The room is relatively new and has no odor. The hotel also has a gym and laundry room. It is small but complete. Shunde is a paradise for foodies. I will come again in the future, and I will still choose this hotel to stay in next time, haha.
Original TextTranslated by Google
Response from Property: Dear, hello! Thank you for choosing to stay at Joy Gate Hotel and taking the time to give us a review. Xiaoxi feels very honored. Clean and comfortable rooms and elegant and considerate service are our Joy Gate brand's unchanging commitment to guests. Let every guest enjoy the comfort of physical and mental relaxation and feel at home, which is the direction of our entire team's efforts. The design standard of our Joy Gate Hotel is designed according to the 4-star standard. Thank you again for your good comments on Xiaoxi, and all Xiaoxi staff are looking forward to your next visit! I wish you a happy life and happiness!