Best Hotels near The Reptile Zoo, Fountain Valley

We stayed here because they were the only place that would let me stay with my cat while we were waiting to move into our new home. Our short stay turned into 20 days too long. Well let’s start with there was a weird smell in the room when we entered, like a damp smell. My husband kept saying the room felt wet, which I thought was strange. After a few days in the room, there was a big puddle coming from under the fridge. I thought it was my dogs water bowl. Well after three days of this, come to find out it was coming from the wall. The air conditioner backed up due to old filter. The carpet was soaked. I am the one who figured out where the leak was coming from not the hotel. I was not offered a different room, and really didn’t want the hassle. I asked for the carpet to be cleaned but I never happens. The carpet is filthy. The bottom of our feet were a grey color when we would walk around. Gross. There are dead rats throughout the property. Me having to point them out to staff. One stayed on the grass for about 1 week. The concrete needs to be powered washed. The bathrooms need to be updated. The BBQ outside had a sour smell that you could smell when you walk by. There are large gatherings at the fire pit on the weekends, which are not following CoVID guidelines. My room keys would would intermittently. The bagged breakfast is not worth it. They only clean the rooms 1x a week if you ask. You have to call for towels. Only 1 roll of toilet paper in each room. I bought my own. You have to make reservations for the pool, which is really inconvenient. The only positives: Some staff was friendly, beds are comfortable, it is quiet. Atleast in my building.

The hotel is very good, spacious and comfortable, and free Western-style simple buffet, which is richer than most dishes of the same grade I have been to. There seems to be no convenient public transportation nearby, suitable for self-driving. Free WIFI and parking lot.

Hotel was very nice and staff was very helpful and friendly. The ART bus stops directly in front of the hotel making access to the parks very easy. You can also choose to walk which we did the first night but the ART bus is worth the $6 per day (or $16 for 3 day pass). Also had breakfast one morning at the restaurant which is a much better option than eating at the parks.

Overall, okay. You get what you pay for: a relatively clean but basic room. The AC was loud but functioned well. Wifi functioned but was slow/spotty when streaming. Bring your own conditioner because they only provide shampoo and soap.

When I book a hotel on a business trip, the main things I pursue are quietness and safety. The hotel is near Irvine, and it is safe. The location is very quiet, and the service is good. It is worth recommending.

Excellent customer service! Check in was super easy and when I asked where the nearest drug store was because I forgot my toothbrush the really nice lady (shame on me for forgetting her name) went to the back and brought me a new toothbrush and toothpaste without me asking for her help. Sometimes the littlest things can make the biggest difference! And the valet fellas were really nice and helpful. The room was clean and fresh. I actually ended up staying here because of a bad experience I had at one the convention hotels down the street. I left that hotel and found the Hyatt Regency Orange online and I checked in around 9pm. Boy was that a blessing in disguise! I saved around $500!! And the Hyatt was just as nice as the other hotel if not NICER! Thanks Hyatt!

Wonderful place to relax with your kids. They have so many activities that keep the kids busy even when not in the water park. The stay can be a little pricey but, trip helped make the cost a little lower with only having to pay the added resort fee of 29 a day. We saved about $200 dollars plus by using trip.com for our stay.