To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(45)
Positive reviews(14)
Reviews with photos/video(7)
Negative reviews(1)
Guest User
Superior Plus Double Room
Stayed in Sep 2023
Couples
15 review
4.7/5
Amazing
Posted on Sep 18, 2023
Very nice hotel. Clean and comfortable. Friendly service and fabulous breakfast.
Guest User
Stayed in Feb 2024
Business travelers
4.0/5
Very Good
Posted on Feb 29, 2024
The hotel is very nice , clean , room very comfortable, but unfortunately the service at restaurant, specific one of the waiter look like he was not really enjoying working and he behaved very uncomfortable, unprofessional and impolite. Everything should be really fast for him . Totally automatically service . We felt not welcomed. Sad to have a waiter behaving like that at a very good hotel this.
Kevandkaren
Stayed in May 2023
Business travelers
5.0/5
Outstanding
Posted on May 25, 2023
Stunning scenery looking out from this hotel. The place wad huge and clearly hosts a mass of meetings etc. The room was a good standard (size & decor) Ice cold water free and on tap. Good coffee available free from machine, also instant in rooms. Breakfast selection decent! Took a stroll down to nearby waterfront. What a beautiful place!
Response from Property: Dear Kevandkaren Thank you very much for your positive and kind review after your stay with us. We are very pleased to read that you enjoyed stauying with us and did enjoy our beautiful sorrundings. We hope we will have the pleasure of welcoming you back in the future. Wish you a wonderful day. Kind regards Trinity Hotel & Konference Center Lisbeth Vinther-Wilhelmsen Sales- and Development Manager
LatveleL
Stayed in Oct 2023
Couples
4.0/5
Very Good
Posted on Oct 8, 2023
Nice clean rooms, and impresiv four a change with some nice and normal size shampoons and losion. Food at restorant was nice depends on taste a bit long whaiting time betwean the curses. Over all grate plase four short stay Coffee tea olways awaileble 24/7 thats grate.
Response from Property: Dear Latvele, Thank you for taking the time to share your experience at Trinity Hotel & Konference Center. We are glad to hear that you found our rooms to be clean and that you enjoyed the amenities. We are also pleased to hear that the food at the restaurant was nice and that coffee and tea were always available. We take feedback very seriously and will be sure to pass your comments on to our staff. We hope that you will consider staying with us again in the future. Sincerely, Trinity Hotel & Konference Center Lisbeth Vinther-Wilhelmsen Sales- & development manager
SorenPedrsen
Stayed in Aug 2023
Couples
3.0/5
Posted on Aug 14, 2023
Were there for one night getaway incl. 3 cause dinner, room OK but with 2 single beds, so clear this is made for conferencing and business events not for romantic getaway. The staff was very nice and service minded. The dinner was OK but nothing special, the meat at the buffet was cold but the waiter jumped in and got new direct from the kitchen. All in all fine.
Response from Property: Dear SorenPedrsen Thank you for your review after your stay. We are pleased to read that our staff was nice and service minded, we are also pleased to read that the issue with the meat was quickly handled. A small service information, our menu has changed and we do no longer offer a buffet in the restaurant for dinner. Hope that we will see you again in the future. Kind regards Trinity Hotel & Conference Center Lisbeth Vinther-Wilhelmsen Sales- and Development Manager
CBhbltd
Stayed in Jun 2023
Business travelers
5.0/5
Outstanding
Posted on Jun 1, 2023
Visited a few times, I’ve found all facilities to be of great standard. I’ve been served by Jacob on reception several times and I highly recommend his professionalism and eager to help. Thank you Jacob for making my stay pleasant. I will surely select the hotel again based on staff and service.
Response from Property: Dear CBhbltd Thank you very much for your kind review. We are very pleased to read that you enjoy staying with us. Thank you for highlighting Jakob from the front desk team, will make sure that he reads your kind words. We will be looking forward to welcome you back in the future. Wish you a wonderful day. Kind regards Trinity Hotel & Conference Center Lisbeth Vinther-Wilhelmsen Sales- & Development Manager
GrandTour09329538002
Stayed in Jul 2022
Family
2.0/5
Posted on Jul 29, 2022
Have had the pleasure of staying at the Trinity many times over the last few years (apart from covid years!). It had become a welcome stop over on a long drive through Denmark to Sweden. Sadly, the hotels bears all the signs of decline - service is not what is was, carpets (even in the renovated winds) badly stained and rooms smelly. We arrived after a long drive, checked in and then had other guests walk into our rooms! Mix ups do happen, but the barest flicker of an apology from reception and we were told to make sure to explain the mix up when paying on check out the next day! I’ve no idea if we were in the right rooms for the rate paid etc Although the hotel was fairly busy, we were told the only food left was burgers! This isn’t the cheapest place to stay and just not the quality it used to be.
Response from Property: Dear Guest Thank you for taking the time to review us. We are truly sorry to read your review and your experience with us. This is not our normal standard of service in our reception team and this information has been passed on to our Receptionssouschef. During the month of July our A la Carte kitchen has been closed, therefore the food we were able to offer was a bit limited. When this is said we are sad to read you only got the option for having a burger. This information has been passed on to our Head Chef. Again we are sorry for your experience here with us. We hope that we will be able to welcome you back again in the future. Kind regards Trinity Hotel & Conference Center Lisbeth Vinther-Wilhelmsen Sales- and Development manager
Companion68375047747
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 4, 2024
Wir waren nur auf der Durchreise und für uns war das Hotel ideal. Gut gelegen, angenehme Betten und leckeres Fruhstück. Das Abendessen wäre herrvorragend gewesen, wenn es wärmer gewesen wäre. Sonst waren wir aber sehr zufrieden und das Hotel hat unsere Erwartungen erfüllt.
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Response from Property: Dear Companion, Thank you for your positive review of our Trinity Hotel & Konference. We are glad to hear that you enjoyed your stay with us and especially highlight our pleasant beds and delicious breakfast. Your feedback regarding dinner is very valuable to us. We will discuss this with our kitchen team to ensure we provide the best possible experience in the future. We hope to welcome you back soon. Kind regards, Trinity Hotel & Konference Lisbeth Vinther-Wilhelmsen Hotelchef
P2858JJcatherinej
Stayed in Jun 2023
Couples
4.0/5
Very Good
Posted on Jun 6, 2023
L'eau plate ou pétillante, le café et le thé étaient à notre disposition gratuitement dans les couloirs de l'hôtel, génial! Les buffets du petit-déjeuner et du soir, quoique peu variés, présentaient l'essentiel et étaient regarnis régulièrement. Chambre au top, spacieuse donnant sur le grand espace vert qui entoure l'hôtel. Bel emplacement. Bel hôtel...
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Response from Property: Dear P2858JJcatherinej Thank you for your positive review after your stay. We are pleased to read that you enjoyed you stay with us. Thank you for your kind words on our rooms, water stations and for our location. We appreciate your comments on our dinner and breakfast, this is passed on to our Headchef. Hope that we will be able to welcome you back in the future. Kind regards Trinity Hotel & Conference Center Lisbeth Vinther-Wilhelmsen Sales- and Development manager