Hotels Near Lollipop Guild The in Gatlinburg

We checked in late about 11pm into room 121. Check in was fine, the gentleman who checked us in wasn't super friendly but he was quick and sufficient. I didn't realize that this hotel does not have an elevator. So if you have mobility issues request a ground floor or the super 8 in Pigeon Forge has an elevator. Luckily we were able to get a ground floor room because both my husband and I have mobility issues, him more so than I. The room was smaller than I liked, it was a two double bed room. The room was clean but the floor felt off. I think a simple swiffer mop would fix that. The room came with a working fridge, microwave, and one cup coffee maker. There were plenty of towels and wash clothes and toiletries. The bathroom is very tiny, not much bigger than a closet. So if you're grossly obese you're gonna have a hard time getting in and out. We didn't receive full house keeping because we travel with our cat but house keeping did check to see if we needed anything and brought us towels. This is the first time this has happened. I appreciate the time to check on us. The major down falls with the room could easily be fixed and only coat a few hundred dollars, the drop down ceiling in the vanity area had water damage and they were sagging, there were gouges in the bathroom and the wall opposite of the beds. Fix these small issues and the owners could easily charge almost as much as Pigeon Forge properties that are similar quality. Would I stay here again? Yes but I would need to make sure the bed is at least a queen and on the ground floor.

I picked this hotel based on reviews rating and pictures. I wasn't disappointed. My husband was a little apprehensive when we pulled in, a fresh coat of paint on the balcony rails would do a world of good for curbside appreance. Check in was good the front desk man on check in was not the most friendly person. Room was great, clean comfy bed fireplace and loved the balcony. Plenty of space in here the entry door could use a little TLC. Breakfast was really good 👍. Monday morning at check out this guy was great sorry I didn't get his name. Asked if we saw an bear told him we did and he showed us video of bear on the property. So if the maids don't clean your room for a bit this is a real thing. One picture showed the bear in the maid cart it was crazy. Wonderful stay would stay again, actually I already told my husband let's go back.

This is a very old hotel so don't expect luxury. The Rooms were large with great large glass windows and doors that open to a balcony to sit outside. The rooms were clean and the A/C was ICE COLD the way I like it. The hot water for the shower was was great and hot. Our room was 210 and the best in my opinion we had lots of trees off our balcony so the birds ate bread right in front of us. The pool was a very fun pool that was two levels opened until 11PM. The putt putt was free. The Breakfast buffet was $8.95 and was abundant in choice and delicious, The location was great and convenient to walk everywhere. Grocery Store was across the way. I booked this 4 hours before I showed up and got the room for $51.00 Taxes are high state and resort taxes so beware. Oh and one last thing Parking was FREE great deal in itself because parking in this town is expensive. This hotel is located two buildings down from the Gatlinburg Covention Center.

Next stay.

Excellent

Okay there’s a bit to talk about here. Mostly good! Cons: If you are a bit of a clean nut - this place isn’t for you. The one *major* thing that bothered me was the bedding. There wasn’t a mattress cover between the sheet and the mattress and I just kept thinking about everyone who laid there before me. The carpet was in need of a steam because if you walked barefoot it made your feet turn black. I wore my flip flops the whole time. The room smelled a bit like smoke and we ended up going to get an air freshener. We did also have turn down service but they only did our bathroom and didn’t make our bed. Very funny lol but we weren’t too upset. I think the place just needs to be renovated/a deep clean and it would be perfect. I was in room 266. Also, the breakfast isn’t eggs and bacon etc. It’s biscuits and gravy which in my opinion was not the tastiest and simple things like cereal and bagels. It’s great in a pinch. Pros: That river balcony is everything. It’s such a soothing sound and you see bears almost every day. We saw 3 bears during our stay. I would come back just for that! There are two pools which are often never used. There is one that seems to be for adults which I had to myself one afternoon. The walk to town is about a mile one way - which after hiking the smokies all day is the last thing you want to do but it’s nice to be out of the crowds. Amazing breakfast and bbq spot across the street. The staff were so nice and helpful. Overall - happy with the experience but I am someone who is picky about sanitation and that’s why I docked the star. You get what you pay for. If you don’t mind an older spot that needs some love, this is a perfect place.

The housekeeping staff was very helpful. The room was clean and spacious. We were in the building across the river. Member of party was not able to walk to breakfast area and the parking area was severely lacking enough spaces (not to mention hard to maneuver in). So we were never able to take advantage of the complimentary breakfast. The parking area for the room itself was small. There were cars having to park wherever they could. The kids really enjoyed the geese and ducks and other critters we saw in the area. By being on the first floor, we were able to enjoy the animals up close. And we enjoyed being next to the river. It was very peaceful.

Stayed 10/11 thru 10/13. Upon arrival our group of 16 went to our rooms, however 4 of them were locked out of one of our rooms. The key unlocked the door however it seemed as tho there was a latch on the door from the inside, as if there was someone already inside the room. We knocked and called out asking if there was anyone in the room. We received no answer from inside the room. We tried calling the front desk but didn't get an answer. So some of the women went to the front desk to get assistance, so hopefully we would be able to get into the our room. Once we arrived at the desk there were several angry men shoving their way in front of us talking into their phone/translator and holding it in the face of the woman working the front desk. It was after 10 pm and she was the only employee there. Which I find very unsafe, and quite frankly I feared for her safety being alone to deal with an entire hotel. There was a womens conference going on in the area so the hotel was full. I would have expected that the hotel knowing there would be several groups arriving that there would be several employees so everyone could be accommodated, and not all the stress on one employee. Once we were able to speak to the woman and express our concerns she said someone could be there in 30 minitues with the tool to unlock the door. The entire time some of the women are at the front desk, the other remaining women are still trying to get into the room. The woman at the front desk is able to step away from the desk and tries to help us enter the room using some kind of wire, with no success. So we continue trying to get into the room. After 45 minutes of knocking and calling out to see if anyone is in the room, still with no answer. We are finally able to get into the room. Once inside we discovered the room was already occupied. With a woman and her 2 children. That entire situation was strange. The room was registered to our group and we had the key to the room yet it already had people in it, but they were not in the computer our group was. Im sure the woman was frightened as well. Our group was eventually given another room and an apology. The building was beautiful and the rooms were nice once we were inside them. However the fact that we spent 5 plus hours driving there then another couple hours at a conference we were just ready to get into our room and unwind. So it was very frustrating we had to go through all that trouble just to be able to unwind. I would hope in the future the hotel provides more than one staff member to accommodate such a large hotel. For the safety of their employees and their guests.

Excellent, clean, and lovely hotel. The food is good. The hotel and rooms are clean and fresh. Lots of attention to detail. Very professional and friendly staff. The space in the rooms is great - well laid out. I was pleased with my stay and you will be too.

We have stayed here several times in the past. As you can see by my previous reviews. Unfortunately the renovations must have been cosmetic. The place again is looking very tired. I actually watched a cleaning lady use a lint roller type of contraption on the end of a broom handle to “vacuum “ the floor. Not one vacuum cleaner was seen anywhere on premises with any cleaning lady. One lady foot mopped the bathroom floor with a dirty guest towel. It’s like a restaurant, once you see the bad things no matter if they improve, you can’t unsee it. So I’m done with this hotel. I’m sure it happens everywhere but when you see it. 🤔🤔 you start questioning everything . The breakfast was like it was cooked way earlier. We got there at 7:30 and the biscuits were rock hard. We asked for fresh and she said that’s it. The eggs were room temp and everything else is mediocre. The waffles were good. Very low grade syrup. It’s Best just use butter and fruit. I get it times are changing and food prices are rising, but if it’s sub par just stop offering it. The room prices were on par with others around the area but the amenities were definitely lacking here. The whole place smelled like my grandparents basement from the 70’s. Not too terrible but a definite musty damp smell no matter where you were in the hotel. Beds were comfortable, room was adequate once you stopped noticing the musty smell. BOTTOM LINE: This used to be my go to place for price and convenience and quality in pigeon forge. Maybe it’s a combination of factors, staff, environment, inflation etc why they have let it get into a motel 6 category but I’m done with this place for good or until some SERIOUS changes are made. We had a family weekend and we had three rooms here. All members felt the same as I do. Unfortunately it was me that made the reservations for the family so I had to endure the complaints. I WOULD NOT STAY HERE AGAIN OR RECOMMEND ANYONE ELSE TO UNLESS SOME LARGE CHANGES ARE MADE. **side note. Front desk staff were very friendly and professional