Microtel by Wyndham General Santos

Microtel by Wyndham General Santos Reviews

Microtel by Wyndham General Santos

Valley High National Highway, General Santos, South Cotabato, 9500, PhilippinesView Hotel Details
Microtel by Wyndham General Santos
Microtel by Wyndham General SantosMicrotel by Wyndham General SantosMicrotel by Wyndham General Santos
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Microtel by Wyndham General Santos Guest Reviews

3.9/5
Good
21 review
Verified reviews
Location4.0
Amenities3.8
Service3.9
Cleanliness4.0
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All reviews(21)
Positive reviews(19)
Negative reviews(2)
Bai Satria
Two Queen Room
Stayed in Jun 2024
Family
5 review
3.2/5
Posted on Jun 25, 2024
Good side: 1. Great location, nice parking lot; 2. Hotel lobby, hallway smells good; 3. Staffs were average 4.spacious room 5. Hard to read key card 6.nice bed Negative side: 1. No electric kettle heater in the room for coffee; 2. Loose door knob, old toilet bowl 3.flusher sucks 4. Poor toilet lighning 5. Expensive for the room (4300) facilities in general 6.old ref. Suggestions: need to upgeade or renovate the rooms
Guest User
Two Queen Room
Stayed in Jun 2024
Family
6 review
4.2/5
Very Good
Posted on Jun 9, 2024
explore other mode of payments like gcash, paypal, and others to make it more convenient.
Annie
Two Queen Room
Stayed in Aug 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Aug 8, 2024
The location is strategic.
RACHEL
Two Queen Room
Stayed in Aug 2024
Business travelers
19 review
4.0/5
Very Good
Posted on Sep 2, 2024
NICE EXPERIENCED
KR.J
Two Queen Room
Stayed in Jan 2023
Business travelers
18 review
3.0/5
Posted on Mar 13, 2023
Not the best hotel in town. Had issues with my water heaters. Has to improve.
Jon Gan
Two Queen Room
Stayed in May 2022
Couples
2 review
3.5/5
Posted on May 15, 2022
Its similar to Best Western. Not much more to say but breakfast was a bit disappointing. White rice was cold as was the soup. Selection was limited and only 1 fruit available. Reception was friendly snd helpful. The price is expensive to what I can get in Manila or Makati.
FoxGeoffrey
Two Queen Room
Stayed in May 2023
Couples
1 review
4.7/5
Amazing
Posted on Jun 1, 2023
It was a enjoyable stay
Aryeh Mendoza
Two Queen Room
Stayed in Apr 2022
Business travelers
1 review
4.2/5
Very Good
Posted on Apr 4, 2022
I really like staying here in Gensan more than any other hotel from that city
KaladaodiObuOK
Two Queen Room
Stayed in Aug 2024
Business travelers
12 review
3.0/5
Posted on Aug 25, 2024
Early check-out is not allowed, breakfast is poor and there is nothing to eat. You have to go to the corridor to get water, and there is no bottled water.
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Crazy-Lee
Two Queen Room
Stayed in Aug 2023
Business travelers
1 review
4.5/5
Great
Posted on Aug 22, 2023
The computer room is very noisy, but this time it is not good, before it was full marks
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Nacky555
Two Queen Room
Stayed in Jul 2022
Solo travelers
13 review
3.2/5
Posted on Aug 13, 2022
The staff always greeted me with a smile. The room was spacious, clean and comfortable.
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csrealtyservices
Stayed in Oct 2023
Business travelers
3.0/5
Posted on Oct 9, 2023
The hotel is located in a secured commercial complex with 24/7 security. Within the complex there are commercial establishments to dine and unwind at night time. The hotel is clean, with friendly and helpful staff from check in til check out time.
Response from Property: We appreciate your feedback and we are glad you had a positive experience and felt secure and comfortable during your stay, most especially appreciate the restaurants inside Valley High. We look forward to welcoming you back in the future.
craigkordic
Stayed in Aug 2023
Travel with friends
4.0/5
Very Good
Posted on Aug 19, 2023
I stayed at this hotel a couple different nights the last week and had a good visit, overall. The price is a bit expensive, the location is very good with an SM and restaurants within walking distance (I wouldn't recommend Cafe Amoree nearby), the staff are friendly and speak English, everything is clean and neat with no bad odors anywhere, the rooms were nice, clean, comfortable but simply decorated, the TV didn't work/connect at all, the A/C in my second room didn't work so we needed to move to another room where it did work, soap, shampoo & a toothbrush were provided but nothing more other than towels, nice, big shower, there was a closet to hang clothes, the complimentary breakfast was good & adequate for foreigners or locals, they did have a simple restaurant with a view items of food and different kinds of beverages (coffee, tea, milkshakes, smoothies, etc.) available, and they have a nice airport shuttle van that is available for about $10/PHP600.
Response from Property: Thank you for choosing to stay with Microtel by Wyndham General Santos. We are delighted that our clean and comfortable rooms, staff customer service efficiency, suitable & adequate breakfast, and good location made your stay pleasant. Kindly note that we have immediately addressed your concern regarding our TV and ACU. We look forward to welcoming you back again.
Guest User
Stayed in Jun 2023
Other
4.0/5
Very Good
Posted on Jun 30, 2023
I took a suite for a few nights (P3600/night) and, while calling it a suite is definitely a stretch, it does have a kitchenette and a separate day bed and window seat as well as the main bed. And despite the room being near the lobby, it was quiet at night. The room (in fact the whole hotel) is a bit dated - oak veneer and cream paint everywhere - and there are quirks (ceiling fan with no wall switch, kitchenette worktop light that won't switch off unless you reach in and unplug it). On the plus side, the bed is comfy and the A/C is quiet. There's a table and chairs as well as a desk, and plenty of storage including a laptop safe. The bathroom is small but has everything you need. The wifi, which is normally terrible in Gensan hotels, is actually good (60mbps, not many dropouts). Way better than the Greenleaf, Avior, East Asia and Grand Summit. The buffet breakfast is fine, though sometimes there's irritating background music in the breakfast room. Overall the Microtel is still a decent budget option and staff are courteous and helpful.
Response from Property: Thank you so much for sharing your candid review of your recent stay in the hotel. Your feedback is very valuable to us as we make every effort to improve our guest stay. We appreciate your positive comments on our room amenities, courteous and helpful staff, and our chiropractor-approved mattress bed. Please be informed that we are already in the process of renovating some of our rooms and you might want to try it on your next visit. We are looking forward to seeing you again.
Guest User
Stayed in Apr 2023
Other
5.0/5
Outstanding
Posted on Apr 23, 2023
All of the staff members at this hotel are absolutely superb!!!! They were super friendly, and were very prompt to help us in any way. They made us and our friends from the mountains feel very welcome, safe, and cared for. Thank you VERY much! We hope to see you again on our next visit!
Response from Property: Thank you for sharing your superb experience on your recent stay with us. We highly appreciate your commendation of our friendly and prompt staff that made you and your friends welcome, safe and cared. We look forward to welcoming you back here in Microtel Gensan in the near future.