Morazen Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Genteng

Morazen Surabaya

Kayoon St No.4-10, Embong Kaliasin, Genteng, Embong Kaliasin, 60271 Genteng, Surabaya, East Java, Indonesia
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With a stay at MORAZEN SURABAYA, you'll be centrally located in Surabaya, steps from Submarine Monument and Surabaya Plaza Shopping Mall. This 4-star hotel is 1.1 mi (1.8 km) from Grand City Surabaya and 1.2 mi (1.9 km) from Tunjungan Plaza. Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an attached winery and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, an arcade/game room, and lifeguards on site. All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite for lunch at the hotel's restaurant, Grandin, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Make yourself at home in one of the 172 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.Show More
We Price Match
hotel overview picture
Last booked 17 hrs ago
Highlights
Varied breakfast
Ideal location
Sparkling clean
Excellent service
Airport pick-up available
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Amenities
Indoor swimming poolFree
Sauna
Spa
Massage Room
Fitness Room
Public parkingFree
Airport pick-up
24-Hour Front Desk
All Amenities
Property Description
With a stay at MORAZEN SURABAYA, you'll be centrally located in Surabaya, steps from Submarine Monument and Surabaya Plaza Shopping Mall. This 4-star hotel is 1.1 mi (1.8 km) from Grand City Surabaya and 1.2 mi (1.9 km) from Tunjungan Plaza. Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an attached winery and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, an arcade/game room, and lifeguards on site. All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite for lunch at the hotel's restaurant, Grandin, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Make yourself at home in one of the 172 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.
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4.7/5
Amazing
good the room is very big
All 63 Reviews
Surroundings
Airport: Juanda International Airport
(18.5 km)
Train: Surabaya Gubeng Train Station
(430m)
Train: Surabaya Pasar Turi Train Station
(4.2 km)
Landmarks: Surabaya Submarine Monument
(180m)
Landmarks: Delta XXI
(210m)
Landmarks: Timezone
(220m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Royal Suite
3

Royal Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Shower
Tea bags
Toothbrushes
Room Details
Check Availability
Deluxe King Room - Smoking
3

Deluxe King Room - Smoking

1 King bed
29m² | Floor: 3-6
Has window
Free Wi-Fi
Smoking Permitted
Private bathroom
Refrigerator
Shower
Tea bags
Room Details
Check Availability
Superior Twin - Smoking
7

Superior Twin - Smoking

2 Single bed
28m² | Floor: 9-10
Has window
Free Wi-Fi
Smoking Permitted
Private bathroom
Refrigerator
Shower
Tea bags
Room Details
Check Availability
Deluxe King Room - Non-Smoking
3

Deluxe King Room - Non-Smoking

1 King bed
29m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Room Details
Check Availability
Deluxe Twin Room - Non-Smoking
3

Deluxe Twin Room - Non-Smoking

2 Single bed
29m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Room Details
Check Availability
Superior Twin - Non Smoking
7

Superior Twin - Non Smoking

2 Single bed
28m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Room Details
Check Availability
Junior Suite
5

Junior Suite

1 King bed
56m² | Floor: 6-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Room Details
Check Availability
Executive Room - Smoking
5

Executive Room - Smoking

1 King bed
38m² | Floor: 4-6
Has window
Free Wi-Fi
Smoking Permitted
Private bathroom
Refrigerator
Shower
Tea bags
Room Details
Check Availability
Executive Room - Non-Smoking
3

Executive Room - Non-Smoking

1 King bed
38m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Room Details
Check Availability
Grand Royal Suite
6

Grand Royal Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Shower
Tea bags
Toothbrushes
Room Details
Check Availability
Deluxe Twin Room - Smoking
3

Deluxe Twin Room - Smoking

2 Single bed
29m² | Floor: 3-6
Has window
Free Wi-Fi
Smoking Permitted
Private bathroom
Refrigerator
Shower
Tea bags
Room Details
Check Availability
Hide Room Types

Guest Reviews

4.7/5
Amazing
63 reviews
Verified Reviews
  • Cleanliness4.8
  • Amenities4.6
  • Location4.8
  • Service4.7
Average for similar properties in Genteng
Most Mentioned
AI Summary
Consistently friendly customer service, modern facilities, and convenient location make this hotel a great value. Guests praise the cleanliness, spacious rooms, and delicious breakfast. Easy access to amenities and dining.
P‍e‍r‍t‍h‍h
February 20, 2025
good the room is very big
P‍a‍b‍l‍o‍S‍h‍i‍n
February 18, 2025
Nice hotel and really happy to stay in this hotel, so thank you
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 3, 2025
The hotel breakfast is quite rich, and the service in the restaurant and lobby is quite enthusiastic. However, the communication with the front desk is not smooth. When I left, I called the front desk to arrange a trolley to pick up my luggage. I waited for a while and checked out by myself, only to find that the front desk had not arranged it at all. The bathroom is too small and cramped.
Original TextTranslation provided by Google
M‍y‍u‍n‍g‍h‍y‍u‍n
January 13, 2025
It was clean and I had no inconvenience staying at the hotel. The staff were also very friendly.
Original TextTranslation provided by Google
U‍b‍e‍d‍s
November 15, 2024
good hotel ..
M‍a‍r‍y‍ ‍G‍u‍o‍ ‍1‍9‍9‍1
October 15, 2024
The service of this hotel is really impressive. From check-in to check-out, I felt the enthusiasm and professionalism of the staff every moment. The room was clean and tidy, with advanced facilities and comfortable beds for a good night's sleep. The breakfast was rich in variety and was the perfect source of energy to start a new day. All in all, it was a very pleasant stay and highly recommended to friends who are looking for a high-quality accommodation experience.
Original TextTranslation provided by Google
w‍i‍l‍m‍a
October 6, 2024
From the beginning of the check-in process until check-out, the hotel staff was very helpful. The room facilities are also very comfortable, the dishes for breakfast are very tasty. ALL STAFF HERE ARE AWESOME!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 26, 2024
The service is very good. The breakfast is very rich. The room service is very good. The sheets are a little dirty, but overall it is OK
Original TextTranslation provided by Google

Services & Amenities

Indoor swimming pool
Spa
Fitness Room
Bar
2 Restaurants
Meeting Room
Multi-Function Room
2 Restaurants
Restaurant 1
Style: A la carte, Buffet
Cuisine: American, Asian
Open for: Breakfast, Lunch, Dinner
Special dietary options: Halal
Ambience: Modern
Dining options: Reservations available
Business hours: [Mon - Sun] 06:30-22:00
Grandin Restaurant
Style: A la carte, Buffet
Cuisine: American, Asian, Cantonese, Chinese, European, Indonesian, International, Italian, Japanese, Korean, Local, Malaysian, Middle Eastern, Pizza, Seafood, Sushi, Thai
Open for: Breakfast, Brunch, Lunch, Afternoon tea, Dinner
Special dietary options: Halal, Vegan, Vegetarian
Ambience: Family-friendly, Modern
Dining options: Property guests only, Reservations available, Outdoor tables
Business hours: [Mon - Sun] 06:00-23:00
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Chinese, Japanese, American, Asian, Continental, Gluten-free, Halal, Italian, Vegan, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Adult
Buffet:IDR 130,000 (approx. CAD 11.33) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 500,000 (approx. CAD 43.57) is charged.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2018
  • Number of Rooms: 235
With a stay at MORAZEN SURABAYA, you'll be centrally located in Surabaya, steps from Submarine Monument and Surabaya Plaza Shopping Mall. This 4-star hotel is 1.1 mi (1.8 km) from Grand City Surabaya and 1.2 mi (1.9 km) from Tunjungan Plaza. Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an attached winery and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, an arcade/game room, and lifeguards on site. All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite for lunch at the hotel's restaurant, Grandin, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Make yourself at home in one of the 172 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

Does Morazen Surabaya have breakfast?

Yes, Morazen Surabaya have the high-rated breakfast including: Western, Chinese, Japanese, American, Asian, Continental, Gluten-free, Halal, Italian, Vegan, Vegetarian.

What times are Morazen Surabaya check-in and check-out?

Morazen Surabaya check-in time is 14:00-24:00 and the check-out time is 12:00.

What is Morazen Surabaya cancellation policy?

The cancellation policy for Morazen Surabaya varies depending on the type of room and booking conditions.

How much does it cost to stay at Morazen Surabaya?

Prices at Morazen Surabaya change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from Morazen Surabaya?

The closest airport is Juanda International Airport, and it is about 37 mins from hotel by car (18.5 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

Is there a restaurant at Morazen Surabaya?

Yes, Morazen Surabaya offers on-site dining with American, Asian, American, Asian, Cantonese, Chinese, European, Indonesian, International, Italian, Japanese, Local, Malaysian, Middle Eastern, Pizza, Seafood, Sushi, Korean, Thai dishes, all prepared with carefully selected, high-quality ingredients.

What are Morazen Surabaya nearby landmarks?

Morazen Surabaya locates at the center of Genteng. The nearby landmarks include Surabaya Submarine Monument, and it is 180m from your search (straight-line distance).

About This Property

Nearest AirportJuanda International Airport
Distance to Airport24.12KM
Nearest Train StationSurabaya Gubeng Train Station
Distance to Train Station0.43KM
Average Price FromCAD127
Hotel Star Rating4