The Prestige Hotel Penang

The Prestige Hotel Penang Reviews

The Prestige Hotel Penang

8, Gat Lebuh Gereja, George Town, Penang, 10300, MalaysiaView Hotel Details
The Prestige Hotel Penang
The Prestige Hotel PenangThe Prestige Hotel PenangThe Prestige Hotel Penang
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The Prestige Hotel Penang Guest Reviews

4.6/5
Great
350 review
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(350)
Positive reviews(338)
Reviews with photos/video(139)
Well designed(23)
Loved the view(23)
Tasty food(22)
Close to scenic area(22)
Has an infinity pool(11)
Comfortable bed(10)
Average towels(5)
Tasty coffee(5)
Negative reviews(12)
Cameo19
Deluxe King Room
Stayed in Aug 2024
Solo travelers
53 review
4.7/5
Amazing
Posted on Aug 12, 2024
A stylish and classy hotel, strategically located near Little India, art area, food museum, all are a few minutes away. The jetty is about a 15 minute walk. However as a solo female traveller, all the adjacent streets are dark and quiet so didn’t feel comfortable walking around after 21:00. Room was cosy and nicely designed, bed was comfortable, and the free mini bar and sweets left in the jar daily was a lovely touch. Breakfast was ok, but the in-room food service was excellent and meals were fantastic. The room also has a water filter, saves buying bottled water. All staff were pleasant and helpful. The views from the rooftop pool are great, albeit the pool is on the smaller size. Enjoyed my three nights and would recommend the hotel.
6/13
Response from Property: Dear Cameo19, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Guest User
Loft Suite
Stayed in Aug 2024
Couples
2 review
4.5/5
Great
Posted on Aug 30, 2024
Quite a pleasant surprise! With its location, we were able to do our own tour to many places of interest by walking. Even George Town is pretty old, but Prestige hotel had been completely modernised internally giving one a fairy tale feel. We had a loft suite and everything was complimentary, from welcome bottle of wine, fruit plate to mini bar and executive lounge service. Our room was cleaned twice a day and there were always clean towels to use. We particularly like the filter system within our room for drinking water. Swimming pool was a bit small but the horizon view was fantastic. Gym was small with a few equipment only.
6/8
Response from Property: Dear Guest, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
DXLX1111
Deluxe King Room
Stayed in Jul 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jul 26, 2024
Everything is prestigious! Excellent staff and facilities. Everything is first class. All things have been thought-of and designed elegantly for the pleasure of their visitors. Location is quiet yet convenient to local attractions and eateries within walking distance. I especially like the very neat design of the hotel toiletries (see picture) Brilliantly done.
Response from Property: Dear DXLX1111, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Anonymous User
Deluxe King Room
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Excellent services from the hotel staffs. The room was clean and spacious. Will definitely stay in this hotel again if we visit Penang again in the future.
Response from Property: Dear Guest, thank you for choosing to stay with us and for sharing your stay experience. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Guest User
Deluxe King Room
Stayed in Aug 2024
Couples
1 review
4.2/5
Very Good
Posted on Sep 6, 2024
Good location.
Response from Property: Dear Guest, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Jonathan
Deluxe King Room
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 25, 2024
Very clean, spacious and beautifully designed hotel. Enjoyed my stay a lot and will definitely be recommending the Prestige to my friends should they ever stay in Penang
Response from Property: Dear Jonathan, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Andrien
Deluxe Triple Room
Stayed in Mar 2024
Family
6 review
5.0/5
Outstanding
Posted on Mar 25, 2024
Service was amazing, check in was smooth and staff offered to carry our baggages and showed us our rooms with explanations of where each items were at. Hotel was very clean and beautiful. Location is great, a 5min walk from the port (ferry from Butterworth) and it is near the bus stop (CAT free bus). Overall the stay was exceptional and would definitely stay there again if I go back to Penang! :)
Response from Property: Dear Andrien, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Guest User
Deluxe Triple Room
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Mar 12, 2024
The staff are very thoughtful. They gave us very good service from the moment we reached. The room is very comfortable and very clean. It’s so cozy and we can have a nice cup of tea or coffee in the room at our round table. Very thoughtful. My family and I love our stay very much.
Response from Property: Dear Guest, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Dennis Laptev
Deluxe King Room
Stayed in Feb 2024
Couples
10 review
5.0/5
Outstanding
Posted on Feb 17, 2024
Our honeymoon at this fantastic 5-star hotel was an absolute dream! The location is unbeatable, within walking distance of all the must-see spots. The complimentary mini-bar and coffee service added a thoughtful touch to our stay. The staff went above and beyond, making us feel truly special with their warmth and professionalism – perfect for solo or couple travelers. Just a small thing, breakfast could use a bit more variety. Nevertheless, highly recommend for an unforgettable experience! 👍😊
6/13
Response from Property: Dear Dennis Laptev, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Qiu
Deluxe Twin Room
Stayed in Feb 2024
Family
5 review
4.2/5
Very Good
Posted on Feb 10, 2024
Rooms are quite nice. Service was fine. The breakfast was a big miss though. Not great options on the buffet and the ordered . The space and location are 5 star but the staff have room for growth. The hotel is a great walking distance to food and nightlife.
Response from Property: Dear Qiu, thank you so much for choosing to stay with us. It's heart-warming to hear that you had a wonderful stay with us and thank you so much for sharing your stay experience. Hope to see you again! Stay prestigious, Melvin Ooi General Manager
Minn25
Deluxe Twin Room
Stayed in Aug 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Sep 9, 2024
Nice hotel with good services. Hope they would improve in room facilities like providing more freebies as we paid quite much for a hotel in Penang
Response from Property: Dear Guest, thank you for choosing to stay with us. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Lof_tea
Deluxe Twin Room
Stayed in Jul 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 3, 2024
The hotel staff are so friendly, attentive and helpful. I was constantly greeted with a smile and everyone offered their help when I looked confused. The room was clean, spacious for 2 people with 2 big luggage bags. The complimentary snacks in the room were a pleasant surprise. The pool is breathtaking and lastly I appreciated the 24/7 manned reception it made checking in and out so efficient. I will definitely stay at the Prestige when I visit Penang.
Response from Property: Dear Guest, thank you for choosing us to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
AliceOck
Deluxe King Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 18, 2024
Good location , friendly staff
Response from Property: Dear Guest, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Conan Magruder
Deluxe King Room
Stayed in Dec 2023
Couples
7 review
5.0/5
Outstanding
Posted on Feb 10, 2024
One of the best hotel experiences we've had on the planet. Stupendous dining. Convenient location to truly experience George Town, even walking. A check-in experience and hallway decor that really bring to mind the movie experience. Definitely our top choice for George Town if somewhere historical is not available.
Response from Property: Dear Conan, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Jungle Poop
Deluxe King Room
Stayed in Nov 2023
Business travelers
38 review
4.7/5
Amazing
Posted on Nov 15, 2023
Great location. Room is clean and nice. However, team needs to work on their breakfast. Foods are often cold.
Response from Property: Dear Jungle Poop, Thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay and thank you for your highlight. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager