Hotels Near Lewaa El Islam in Giza

Quite frankly, it is one of the best hotels I have stayed in Cairo. The rooms are very clean and the staff is very hospitable and deals with the guests. I felt at home from the kind treatment that I dealt with from the staff, especially from the internal supervision staff. I especially thank Miss Fatma, as she is one of the most helpful employees. I really want to visit this hotel again for this respectful and high hospitality

Facilities: The facilities are really too old. The toilets at this price are leaking... and it is inconvenient to take a shower standing in the bathtub! The toiletries provided are too limited... Hygiene: Why didn't I encounter any obvious problems? Environment: The environment is not bad. There are staff and working dogs at the door to check the trunk and the entire vehicle, which makes you feel safe. The terrace with a view of the Nile downstairs is beautiful. Service: The service is a bit indifferent. The staff in the lobby don't take the initiative to greet, and the room service is slow to deliver things. If you need it urgently, you might as well go out and buy it yourself... There are welcome fruits, which is okay.

The hotel facade is not very good, and the lobby is similar to that of three-star hotels in China. I was waiting for check-in for more than an hour because the hotel did not receive a confirmation number. However, when I walked through the lobby, I found a different world. This resort is really big, with a very beautiful environment and a refreshing feeling. The only problem is that the room facilities are relatively old.

Thank you The hotel was perfect.For the low price, the location and service are great, and the amenities and facilities are excellent. The view of the pyramids from the rooftop is also most beautiful. Also, the English speaking staff is very helpful.

It is a recently built hotel, and payment is made at the time of stay. The view is the best, and the hotel itself is very clean. It's all completely new. It is located right next to the ticket office to enter the Giza Pyramids. Many Koreans don't seem to know, but you can take pictures of the three pyramids and the Sphinx at the same time. Breakfast is not a buffet, but is simply eaten on the terrace. The room is clean, but the view from the room is closed. However, for this price, this level of cleanliness and view is quite reasonable.

The excellent review is primarily based on the service from the staff at the hotel that were very frendly and did their best to make us feel good during our stay. Special thanks to Abdo for the great experiance, and Mahmood for the nicely arranged day trips. The view from the room with a balcony is also great. However, there are plenty of things for the managment to upgrade in order to get a realistik 'excellent' review. First of all - breakfast ain't no buffet. It might see like a lot from a first sight, but 4 pieces af some kind of ham, 2 pcs. og cheese and 2 pcs. of butter is pretty much enogh for just one sandwich pr. person (we were two). There were though other food choices on the table, so you don't end up hungry, but after all the breakfast is all the same, so there is not variabillity .. There is only one choice of juice - orange. Coffee is paid separetly (we got it for free). Overbooking issues - on the first night, our room was not available, and we were transferred to a different hotel (far under avarage quallity), so we had to put up a 'fight' to get our originally booked room the day after. If you book a room on the last floor, be prepared from the annoying noice for table moving on the rooftop every morning around 6.30 am. The last two days, were pretty much a noice disaster, due to construction work, that in a normal world, should be done when the hotel has no guests.. After all i'd saiy you get what you pay for - we got it cheap, and that says it all :) A tip for other travellers: Always negotiate your price and never say yes to the first offer when it comes to a day trips, transfers etc. When you hear that it can not be done cheaper - keep pushing until you get the realistic price you want.

I enjoyed my stay at this hotel, great view of the pyramids. Make sure to get a day tour from the reception, it was 110 USD per person but definitely worth it. I strongly recommend staying at this hotel.

This Hyatt is the worst Hyatt I have ever stayed at. The hardware facilities are still good because it is newly built. Compared with five-star service and management, there is still a lot of room for improvement. The most intolerable thing is that the room provided to me was not a normal room. It's a room in a suite. The soundproofing is very poor, and there is only one door between us and the guests next to us. The sounds of their conversation and exchanges at night could be heard clearly. I only slept for two hours the day I stayed, it was too noisy! Look at the extra bed they arranged! Blankets and jackets are provided. You want to use it, hum! You have to put it in yourself. After negotiating with Ctrip, the quilt was delivered late at night. It was just a quilt. The quilt was a quilt and the jacket was a jacket. If you want to use it, you have to do it yourself. After showering, there would be so much water spilling out that I almost slipped! Because it is not a standard room, the shower they provide allows guests to take a shower in the bathtub, and the water flows outside to the floor. I have to praise Ctrip's service here. It's really good. If there are any problems, they can actively negotiate and resolve them. I have used Booking and agoda when traveling abroad before. But when encountering problems, Ctrip is the one who can seriously solve them. There are many varieties of breakfast, but it doesn't feel delicious. There is a Starbucks in the hotel, but I feel that the taste is better than that in China. The waiter at the front desk is really not very patient with Chinese people. I speak Arabic English with a strong accent and very fast.

Hotel staff are friendly and helpful. Especially the staff who wearing blue work uniform,they call him Benmen maybe,he was really supportive staff,he is super nice,he taught me how to call the driver on the Uber and not be tricked by the driver.Everything he can help.I felt thankful to him.Also location was quite and safe.They have updated my room,the room was great and big enough,every room have balcony.The design of hotel was excellent.and there are cafe,cinema,shops.It’s very convenient. I felt so comfortable to stayed in AL MASA hotel. I will choose here if i go to Cairo again

The hotel looks good and is well maintained, with spacious grounds and spacious rooms. My room was already a little tired/dated. The majority of the hotel staff were pleasant, though the operation felt a little chaotic and some staff on reception especially lacked high-end customer service skills that you would expect from a 5 star.