Name: Wish Serrano Resort
Address: Av. das Hortênsias, 1480, Planalto, Gramado, Rio Grande do Sul, 95670-000, Brazil, Av. das Hortênsias, 1480, Overseas, Brazil
Rating: 4.4

All reviews

Positive reviews

Was a wonderful place to stay the staff was outstanding with there service

RECREACIONISTAS nota mil. Diversas atividades no dia da criança (e final de semana). Pretendo voltar todo ano nesta época. Minha filha adorou.
Única reclamação é que só tinha um recepcionista e quando este saía não ficava ninguém em substituição.

Hotel Incrível , qualidade de atendimento nota 10, otimo hotel para familias

Equipe bem solicita, academia mto bem equipada e com equipamentos novos…spa mto bom e com funcionários que fazem de tudo para agradar…café da manhã sensacional…localização excelente, bem no centro de gramado…em frente a rua torta…estacionamento pago, mesmo para hóspedes…

Hotel maravilhoso,espaço kids muito agradável e proporciona  momentos incríveis para as crianças.

Tudo muito bom, mas as piscinas externas não funciona o aquecimento....deixou a desejar 

整體環境非常棒！空氣特別清新，而且離小鎮的景點也很近！

Sauna

Airport pickup service

Restaurant

24-hour front desk

Luggage storage

Swimming Pools

Wi-Fi

Smoking area

Breakfast

Pets allowed

Non-smoking room

Holiday Homes

All Languages

English

Chinese

Portuguese

All Room Types

Standard Room-Annex

Premier Room Non Smoking

Premier Room With Balcony Non Smoking

Executive Suite

By history, and famous for the hotel leaves to desire a little in the facilities, some old rooms, and with things that don't work, after we complained we re-allocated to a newly pensioned room, they should keep the standard for all rooms. Restaurant Forneria magnificent!! All good!! Understood for Amanda!! Near the center, all near, great for a night walk, because the city security allows us, one of the rare places of the country where we can walk unoccupied by the streets. Payment parking the part (third-party company), we know at the arrival, could give more emphasis on sales platforms, however the service is worth every cent, agility and responsibility with the vehicle, all manoeuvres with education and good the first impression was the best possible! Receptionists and concierge (Albano) very requested and careful. Smsgs and sympathetic. Ulisses spent a job with our kkkk baggage but it was exceptional!! We will certainly come back (I hope to stay in the pensioned rooms rsrsrs).

Hotel with a great structure, well located and good gastronomy. Restaurant Forneria offers well-prepared Italian cuisine dishes. Garço Alex served super well. The hotel has internal and external areas for children and receptionists that help the attention.

Excellent! Exceptional service of the attendants and especially of Alex and Pamela. Wonderful, super tasty and well served food and the capirine worth it! I recommend. The hotel is wonderful, location and structure!

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Discover 109 reviews of Wish Serrano Resort, rated 4.4 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Wish Serrano Resort Reviews: 109 Verified Reviews Latest 2024 | Trip.com

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