Lyo Hôtel

Lyo Hôtel Reviews

Lyo Hôtel

78 Rue de la Charité, Lyon, 69002, FranceView Hotel Details
Lyo Hôtel
Lyo HôtelLyo HôtelLyo Hôtel
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Lyo Hôtel Guest Reviews

4.4/5
Very Good
48 review
Verified reviews
Location4.6
Amenities4.0
Service4.4
Cleanliness4.5
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All reviews(48)
Positive reviews(44)
Reviews with photos/video(11)
Great location(18)
Clean and tidy(11)
Awesome stay(11)
Awesome rooms(11)
Great service(11)
Negative reviews(4)
a.b.7
Single Room
Stayed in Jan 2025
Solo travelers
18 review
4.5/5
Great
Posted on Feb 9, 2025
Very basic in room amenities. Could have been better if it came with kettle. Staff was friendly during check in and most of the time. You could leave your luggage if you come in before the check in time at 3pm. Single room is really small but no problem for me as I have expected and the location is pretty central. There is a shopping street nearby.
Response from Property: Hello, we thank you for your nice comment and are delighted that the experience spent in our establishment was to your liking. Kettles are available in the prestige room and the balneo suite. We look forward to seeing you again soon! See you soon. Noémie Reception LYO Hotel
Guest User
Triple Room
Stayed in Nov 2024
Family
22 review
4.5/5
Great
Posted on Dec 12, 2024
It's an easy 5 mins walk from Perrache Bus station. The room is clean, except for flooding at the shower area as the drain is choked. There's also no lift in the hotel. Receptionist are friendly.
Response from Property: Hello, we thank you for your pleasant comment and are delighted that the experience in our establishment was to your liking. However, we apologize for the shower, do not hesitate to come and see us at reception when this kind of problem occurs so that we can try to unblock the shower for your comfort. We look forward to seeing you again soon! See you soon. Noémie Reception LYO Hotel
CHEUK MING
Single Room
Stayed in Jan 2025
Solo travelers
6 review
4.5/5
Great
Posted on Mar 12, 2025
Few minutes walk from train station, need to return keys when leaving hotel, 24h friendly front desk, small room but good enough
AYŞE BERNA YÜZBAŞIOĞULLARI
Single Room
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 11, 2024
The location was Good. You can Go Everywhere with metro. Staff was friendly. breakfast was okay I was Happy with my stay in This Hotel 
Response from Property: Hello, we thank you for your nice comment and are delighted that the experience in our establishment was to your liking. We look forward to seeing you again soon! See you soon. Noémie Reception LYO Hotel
Guest User
Triple Room
Stayed in Nov 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Excellent location, just near the metro station, close to a lot of restaurants
Response from Property: Bonjour, nous vous remercions pour votre agréable commentaire et sommes ravis que l'expérience passée dans notre établissement ait été à votre gré. Au plaisir de vous revoir prochainement ! A bientôt. Noémie Réception LYO Hôtel
Guest User
Standard Double Room with Bathtub
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Good place , clean , warming 💖
Response from Property: Bonjour, nous vous remercions pour votre agréable commentaire et sommes ravis que l'expérience passée dans notre établissement ait été à votre gré. Au plaisir de vous revoir prochainement ! A bientôt. Noémie Réception LYO Hôtel
Ruelala
Single Room
Stayed in Nov 2023
Solo travelers
14 review
5.0/5
Outstanding
Posted on Dec 29, 2023
Safe and clean. Staff very nice, bed is comfy
Response from Property: Hello,The whole team thanks you for your comment. We are happy to see that you are satisfied with our establishment. We look forward to seeing you again!Lyo Hotel
Guest User
Standard Double Room with Shower
Stayed in Aug 2023
Travel with friends
1 review
3.5/5
Posted on Sep 29, 2023
Near to Perrache station, so ideal for connecting or to take metro/tram. Hotel was small, clean and modern. No issues with hotel only that on day one we only had 2 bath towels, day two had 2 bath towels and bath mat, day three had 2 bath towels, bath mat and hand towels.. I was wondering if we stayed longer whether on day four we would have had bath robes as well … lol We purchased breakfast at €10.50 which was basic (1 croissant, coffee/tea, juice, bread jam, cheese spread and cereal) Overall I would stay here again
Response from Property: Bonjour, nous vous remercions pour votre agréable commentaire et sommes ravis que l'expérience passée dans notre établissement ait été à votre gré. Nous ne comprenons cependant pas comment ce problème de serviette a pu se produire, vous auriez dû avoir 4 serviettes et 1 tapis de bain dès votre arrivée. Nous sommes navrés pour cela. Au plaisir de vous revoir prochainement ! A bientôt. Noémie Réception LYO Hôtel
Batın
Standard Double Room with Bathtub
Stayed in Feb 2025
Couples
1 review
2.7/5
Posted on Mar 5, 2025
Very little and very loudly
Response from Property: Hello, thank you for your comment. We know that some of our rooms are very little and not very quiet. Next time, don't hesitate to come at the reception to see if there is a possibility to change your room.NoémieLYO Hôtel Reception
Anonymous User
Standard Double Room with Shower
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 28, 2025
Clean and good service
Response from Property: Hello ! Thank you for your excellent comment. We are glad to hear that your experience in our hotel was nice. See you soon ! NoémieLYO Hôtel Reception
Guest User
Standard Double Room with Bathtub
Stayed in Jul 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Aug 17, 2024
Good location. Many restaurants nearby.
Response from Property: Thanks a lot for your reply. We look forward for hosting you again soon!Regards,Clément - Lyo Hôtel
Guest User
Standard Double Room with Bathtub
Stayed in Apr 2023
Solo travelers
1 review
3.0/5
Posted on May 30, 2023
I have a problem with the wifi but the staff is not helping me to rectify the problem.
Response from Property: Dear customer, Thanks a lot for your feedback. We apologize about the issues with the wifi and we would like to let you know that the issue has been fixed.We hope to see you soon back in our hotel. Regards, Lyo Hôtel
king Jack
Standard Double Room with Bathtub
Stayed in Jun 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Great
Response from Property: Thanks a lot for your commment. We look forward for hosting you again soon! Regards, Clément - Lyo Hôtel
Ramon
Standard Double Room with Shower
Stayed in Sep 2023
Business travelers
7 review
3.2/5
Posted on Nov 27, 2023
Nice Hotel
Response from Property: Hello. Thank you for your comment.We hope to see you again soon.Lyo Hotel
Moumous
Standard Double Room with Bathtub
Stayed in Jan 2025
Couples
1 review
4.5/5
Great
Posted on Feb 10, 2025
The staff are all kind, and on some days there is a guy who can speak a little Japanese. Il était très gentil 😊 There is no water heater or refrigerator, but it wasn't a problem. The bathroom is very clean, with only a few scratches. There are shutters on the windows to block out the light. There is also a delicious French restaurant in front of the nearby square. Great value for money, so I recommend it!
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Response from Property: Hello, we thank you for your nice comment and are delighted that the experience spent in our establishment was to your liking. We will pass the message to our receptionist Quentin for your compliments :) Looking forward to seeing you again soon! See you soon. Noémie Reception LYO Hotel