Factory West Hall, Higashi 3 Chome Kita 2 Jo, Chuo Ward, Sapporo City, Hokkaido, 0600032, JapanView Hotel Details
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Hotel Sosei Sapporo - MGallery Collection Guest Reviews
4.6/5
Great
106 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(106)
Positive reviews(104)
Reviews with photos/video(32)
Friendly owner(35)
Awesome rooms(31)
Well designed(22)
Delicious breakfast(13)
Well decorated(10)
Near shopping area(8)
Large rooms(7)
Comfortable bed(4)
Negative reviews(2)
Nateline Tan
Deluxe Room With Two Queen Beds
Stayed in Nov 2024
Family
5 review
4.0/5
Very Good
Posted on Dec 1, 2024
There are 2 queen size beds good for a family of 4. The room is considered spacious for us and toilet space is big with bath tub. There is coffee machine, tea bags and drinking water provided. The Sapporo Factory is just across the hotel with many food options and there is a Seria 100-yen shop.
Ndy163
Deluxe Room with 2 Queen Size Beds, Heritage View
Stayed in Jul 2024
Couples
1 review
4.5/5
Great
Posted on Jul 26, 2024
Excellent service. New luxurious decorations. Laundry is costly. Supermarket is nearby.
ภัทรธมน
Superior King Room
Stayed in Apr 2024
Couples
12 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Good place,good hotel,good service and very nice staff. We are very happy for this trip and will be visited again.
Response from Property: Dear khun ภัทรธมน, Thank you very much for choosing Hotel Sosei Sapporo MGallery Collection and sharing your experience during your stay with us. We always appreciate receiving feedback, as it is extremely valuable in ensuring a more comfortable stay for all our guests. We hope that Hotel Sosei Sapporo MGallery Collection will remain your preferred choice for future stays. We look forward to welcoming you back to Hotel Sosei Sapporo MGallery Collection.Warm regards,Mai MukaibayashiFront Office Manager
aaron1013
Deluxe Room With Two Queen Beds
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 4, 2024
The front desk agents speak really good English, which are big plus in Japan. Location is unbeatable! And the food are modern and well maintained. No complaint for a hotel in the city centre.
Zhang
Superior King Room
Stayed in Sep 2024
Couples
7 review
4.5/5
Great
Posted on Nov 10, 2024
The staff here are fluent in English which is such a rare find in Japan. We loved the interior decor and vibes of the hotel lobby and our room. Location is alright (walkable to Odori park, Sapporo clock tower & other attractions in that area in around 20-25 minutes). Room size was comfortable as well.
YEH XIAN WEN
Deluxe Room With Two Queen Beds
Stayed in Jul 2024
Family
12 review
4.5/5
Great
Posted on Jul 25, 2024
We got 2 rooms this time. It was disappointing that both rooms' ACs were not working. The hotel put 2 fans in the room for us. But these fans did not bring the temperature down and made a loud noise.
Guest User
Superior King Room
Stayed in Jul 2024
Couples
5 review
4.7/5
Amazing
Posted on Jul 23, 2024
We were very surprised the air conditioning was broken when we checked in as this hotel was just opened last year. The room still has the paint smell which we highly suggest the hotel to do something about it.
jun ray william
Superior Room with 1 King Size Bed, Heritage View
Stayed in May 2024
Couples
15 review
4.5/5
Great
Posted on May 26, 2024
very stylish deco with the polite staffs, excellent breakfast, the room is a bit small as the hotel in Tokyo.
Response from Property: Dearjun ray William,Thank you very much for choosing Hotel Sosei Sapporo MGallery. We greatly appreciate your feedback, as it is extremely valuable to us in delivering a more comfortable stay for all of our guests. We hope that Hotel Sosei Sapporo MGallery will continue to be your preferred choice for future stays.Best Regards,Mai MukaibayashiFront Office Manager
Banksia
Superior King Room
Stayed in Feb 2024
Couples
1 review
4.7/5
Amazing
Posted on Mar 2, 2024
It was my girlfriend’s birthday and hotel kindly helped me to surprise my girlfriend. Nice room with cozy feeling as well as spacious and clean. Would definitely come back to visit next time. Thank you very much team. :)
Response from Property: Dear Banksia,Thank you very much for choosing to stay at Hotel Sosei Sapporo MGallery Collection, and we appreciate your comment. Your feedback is highly valued and motivate us greatly.we are delighted to hear that you enjoyed your recent stay with us.We look forward to welcoming you back soon.Warm Regards,Mai MukaibayashiFront Office Manager
Guest User
Deluxe Room With Two Queen Beds
Stayed in Jun 2024
Couples
3 review
4.5/5
Great
Posted on Jun 4, 2024
Service veey good. Room very clean. Recommended
Response from Property: Dear Valued guest, Thank you very much for choosing to stay at Hotel Sosei Sapporo MGallery Collection. We greatly appreciate your feedback and hope that Hotel Sosei Sapporo MGallery Collection will continue to be your preferred choice for future stays. We look forward to welcoming you again soon.Best regards,Mai MukaibayashiFront Office Manager
Guest User
Deluxe Room With Two Queen Beds
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 4, 2024
very good
Response from Property: Dear Valued Guest,Thank you very much for staying with us and sharing your feedback about your experience at Hotel Sosei Sapporo MGallery.Your comments are valuable as we strive to continually improve our services.We hope to welcome you again in the future.Warm regards,Mai MukaibayashiFront Office Manager
Guest User
Superior King Room
Stayed in Nov 2024
Couples
7 review
5.0/5
Outstanding
Posted on Dec 2, 2024
The hotel is very new, the environment is clean and tidy, and the service staff are very professional and enthusiastic!
Bath salts are provided for bathing, and there are even waterproof Bluetooth speakers in the room.
This location is not so convenient for going out, but there are large supermarkets and montbell, Arc'teryx, tnf and snowpeak opposite
There are not many breakfast options, but the taste is OK
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Guest User
Superior King Room
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Very close to Sapporo Station, the taxi fare is the starting price at Daimaru.
The hotel has a strong Christmas atmosphere, with ********* employees. The deposit was waived because my companion didn't bring enough cash.
The attitude is very good. Basically, you can call the front desk to get a taxi and they will help you get one right away. On the last day, we chartered a car and it snowed. The staff at the door also helped the chartered car to remove the snow. It was so considerate.
Facilities: The bed is too short, and I am not used to the bedding. I don't feel very comfortable.
Of course, in general, both the environment and the service attitude are worth recommending, and the price is not expensive, and the cost performance is very high.
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unclelonglegs
Superior King Room
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 25, 2024
The hotel opened in January 2024. The facilities are very new. The interior design of the hotel is fashionable and boutique. No matter the decoration of the lobby or every detail in the room, every detail is meticulous. Even the combs and toothbrushes in the bathroom are made of wood, which is a great surprise. The hotel's breakfast is also of a high standard and tastes good. The chefs and waiters are very dedicated to serving. Another surprise is that there is a waiter who can speak Cantonese, and the communication is very cordial. Highly recommended!
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Hegeshandesongge
Deluxe Room With Two Queen Beds
Stayed in Oct 2024
Other
3 review
5.0/5
Outstanding
Posted on Oct 18, 2024
The hotel has complete facilities, the rooms are big enough and very clean. The front desk staff is attentive and the hotel design is unique. We paid for breakfast, which was very rich in choice, with local food from Hokkaido. The shower water had sufficient pressure, and the room was quiet at night. It was not cold at all in Sapporo in October. We will come back to this hotel next time, it is worth the money.