Top Hotels in Granada with Spas

Found it easily. The staff were very helpful. The room was very clean and a good size and the bathroom was very roomy. The bed was enormous but, as is often the case, it was 2 large single pushed together and not one double mattress. However given the size of each that wasn’t too much of a problem. The room safe is not secured to a wall but screwed to a panel in the wardrobe. It could have easily been removed had anyone got into the room. Also there was no kettle in the room but that is not unusual these days. The hotel restaurant was good and well priced with a range of interesting dishes and the staff couldn’t do enough for us. The hotel was only 10 minute stroll from the final stop of the airport bus which was great.

Good location, convenient to eat around, have Chinese food, walk to Agong more than 20 minutes, but climbing is very tired, although the hotel is Samsung, but the decoration style is very modern, five floors have five colors of style, we are the second floor, blue The color tone is very beautiful. The disadvantage is that the breakfast tastes good and the coffee is especially difficult to drink. This is rarely the case in Europe.

First of all, the room is very large, the facilities in the old hotel are quite modern in Europe, the breakfast is not bad or bad, the standard European hotel buffet breakfast. The hotel is located outside the city, if you walk to the attraction at least 2.5 kilometers, but there is a bus at the entrance of the hotel, 33 or 31 directly to the city center. In fact, it is quite convenient. Finally, there is a spit point, the service is really bad. We stayed for two days and didn't even arrange the room! ! ! After I communicated at the front desk, I was a waiter. I only speak Spanish. I don’t know English. The result of the communication is that I have sent two bath towels. The room is too lazy to let her organize. God knows when she will wait for her to finish the room.... This situation It’s amazing...

As other have said around 10 minutes walk from City Centre but close to all attractions. Rooms are excellent, spacious and have a nice bathroom. Tea and cofee provided and rooms kept spotless by cleaners. Did not use amenities on offer or eat in the restaurant so cannot comment on quality. Only one minor negative was around wifi - brilliant in reception but 'patchy” in room and would often lose connectivity. Overall first rate hotel and would return.

My family LOVES Granada and any time we go to Spain, we stay at the Hotel Luna because it is normally a fantastic hotel for families. It has two pools and very comfortable beds. This time it did not live up to our expectations. When we checked in the room, the bathtub was filled with dead flies and there were flies all over the walls and ceiling. We called down to reception and their solution was to send someone up with insecticide to kill them. The cleaning crew came, sprayed a bunch of chemicals and said they would be back in a half hour to clean it again. We were told to hang out in the room until they came back. An hour later No one came. We called down to reception and they finally sent up the cleaning crew about an hour and a half later. We missed dinner with our family because we could not shower and all of us had terrible headaches from the chemicals. When we woke up in the morning, the flies were back. These were small flies that were entering through the pipes. We stayed for two nights and had to kill about 20 flies each time we needed to use the bathroom. We complained 5 times at reception and were never offered a new room or even a complimentary breakfast or parking for the inconvenience. Their reaction was simply “I’m sorry.” I do not believe we will be staying at Hotel Luna during future visits. They need an exterminator ASAP and they need to learn how to treat their customers.

The breakfast is rich, freshly squeezed orange juice is very good, the hotel staff is warm! We are three people, booked in Ctrip, have arranged an extra bed when arriving at the hotel, very satisfied, the room is large, the suitcase can be tiled! The hotel is very close to the high-speed exit and there is an underground car park that is very safe. We went to the city and the Alhambra for a taxi. The hotel can call the car because the road in Granada is very narrow. We are not very confident that we drive. This hotel receives tours. Consider dinner at the lobby bar or in the lobby restaurant. The service is especially good, the staff is also very good at English, and the paella is delicious!

My husband and I went to this hotel during our honeymoon. It looked great online, with 5 star ratings. On our first night there, we had no hot water. There is a rainfall shower and a shower attachment in the bathtub. We spent the whole day outside and were looking forward to a shower. The water was cold int he rainfall shower and barely lukewarm in the bathtub. We called the front desk, and a man came by and said our options were either cold showers tonight or to shower in the spa. The next night, we requested a different room in which the showers were hot. We were then told it was a problem in the whole hotel and they were trying to find us a room. They gave us a handicap accessible room, which would have been fine except the toilet was in the shower. We requested a different room, and the hotel agent confirmed the water would be warm. I was very excited to have a shower, and I had 2 minutes of lukewarm water and then it was cold again. Granada was already wet and chilly, and this really dampened our stay. No refund or discount was offered. I didn’t have a warm shower the whole time I was there, which for a 5 star hotel is ridiculous.

You could not find a better situated Hotel in the centre of Granada. We initially had a problem with one of the rooms a we had requested a twin bedded room through our agent but apparently this was not confirmed so they had booked us into a double. The receptionist was so helpful and after a discussion arranged for us to view the rooms still available before we agreed to taking the most suitable. The problem was overcome because all the twin bedded rooms were already booked we took a double into which they put an extra single bed although we had to pay extra. Throughout our stay all the staff were so helpful and attentive, no request was too difficult. If we ever return to Granada we would not hesitate to stay again. There were still Covid restrictions in place (June 2022) so there were no brochures or pamphlets displayed, but the receptionists were all very helpful in answering any questions about facilities in the hotel and about Granada itself - where bus stops were for different buses, cafe's restaurants etc. The breakfast in the hotel was not a buffet (Covid) restrictions) but was waiter service, the menu having a good selection - try the toast with avocado and tomato!

I’m sorry to deduct stars for this hotel as there is much about it to enjoy and we did. The concierge was very helpful, the rooms clean and comfortable and it’s a great location for the city but ……. 1. Having a roof top bar is an asset. We were encouraged by the reception staff to visit it as it has stunning views. I asked if you had to book and was told no, open from 7. It does have stunning views as we discovered when we went up there but it was closed on Monday and Tuesday! Why? It’s peak tourist season and we were encouraged to go up there ! Very disappointing. 2. The breakfast buffet was good but there was only one person clearing and laying tables and making sure supplies were replenished. There were queues for bread, juice , bacon and eggs. It was 9am. Shame as it’s a great location .

I extended my stay at the hotel because there were issues with my booking at another hotel. The second stay was better than the first one and there were no visible stains. The hotel is located next to the Alhambra and it's an uphill walk if traveling from the city centre to the hotel on foot.