Crowne Plaza Greater Noida, an IHG Hotel

Crowne Plaza Greater Noida, an IHG Hotel Reviews

Crowne Plaza Greater Noida, an IHG Hotel

Chowk Institutional Green, Surajpur, Greater Noida, Uttar Pradesh, 201308, IndiaView Hotel Details
Crowne Plaza Greater Noida, an IHG Hotel
Crowne Plaza Greater Noida, an IHG HotelCrowne Plaza Greater Noida, an IHG HotelCrowne Plaza Greater Noida, an IHG Hotel
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Crowne Plaza Greater Noida, an IHG Hotel Guest Reviews

4.3/5
Very Good
78 review
Verified reviews
Location4.2
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(78)
Positive reviews(47)
Reviews with photos/video(1)
Negative reviews(7)
Sahil
Accessible Standard Queen Room with City View
Stayed in Aug 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Aug 21, 2024
Good hotel. Good restaurant and coffee shop. Bar could have been better. Rooms have a good city view
Vivek
Standard King Room with Walk in Shower
Stayed in Dec 2023
Family
1 review
4.5/5
Great
Posted on Dec 29, 2023
Stay was good, staff are good and friendly. Breakfast was awesome...
Winson.Tan
Standard Twin Room with Walk in Shower
Stayed in Sep 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Good and happy with stay
Smokey7
Standard King Room with Walk in Shower
Stayed in Jan 2024
Couples
2 review
3.7/5
Posted on Apr 7, 2024
A great and comfortable stay.
KB1
Standard Twin Room with Walk in Shower
Stayed in Jan 2023
Solo travelers
14 review
3.5/5
Posted on Feb 10, 2023
A bit far from the airport. Stay was comfortable. Not many nearby places to visit
Tejvir Singh
Deluxe King Room
Stayed in Dec 2021
Business travelers
8 review
5.0/5
Outstanding
Posted on Dec 23, 2021
Good hotel with supportive staff. The cleanliness and covid protocols are followed seriously.
Guest User
Accessible Standard Queen Room with City View
Stayed in Aug 2024
Business travelers
28 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Second time staying in this hotel, the service is as good as always
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Term3345
Stayed in Jul 2024
Couples
1.0/5
Posted on Jul 17, 2024
“Property needs upgrade ” Building is good at this location it’s pretty cool but same time its outdated in many way’s they have rooms which doesn’t have any carpet on floor, TV’s are outdated even there own engineering staff was saying our TV’s quality is bad so output is bad Even they are not even smart tv’s And they have Bose speaker also in room but still they r also outdated you have to make them connect by AUX cable, if you r iPhone user u can’t! I asked them to put a cake on arrival but they didn’t place any cake it was our anniversary and they have ruined it successfully not a problem in evening i told them that you can place that uh can place cake now we are going to poolside but they didn’t next i told them that I’m going outside and plsss this time place the cake in room but as usual they didn’t!! I got cake at 10’0 clock after doing mutiple follow-up!!Then next they don’t even have First aid box at their concierge desk or front desk they denied clearly that we don’t have first aid box! Like what?? My self got suffered there because i was suffering from fever and they doesn’t have any common medicine!! Why they have concierge than?? The room which assigned to me has a lot of cracks over the bathtub, i can write so much but i think its enough for u and you should have think about these which i mentioned!!
Guest User
Stayed in Nov 2024
Couples
1.0/5
Posted on Nov 4, 2024
During my recent stay, I experienced several inconveniences that impacted my overall experience. Firstly, there were multiple instances of staff intervention in my room over a short period. While I understand the importance of maintaining service standards, the frequency of these visits was disruptive and made it difficult to enjoy any privacy or relaxation. Instead of a smooth stay, I found myself repeatedly engaged with staff, which became somewhat intrusive. Additionally, I faced an issue with hot water availability.
sarah g
Stayed in Oct 2024
Business travelers
2.0/5
Posted on Oct 15, 2024
I’ve just checked in, and unfortunately, my experience has been disappointing so far. My room is located near the lift, and the loud hotel corridor music has been blaring, making it impossible to sleep at 11:30 p.m. I’ve called twice to request they lower the volume, but nothing has been done. Additionally, the room feels outdated and unclean, and the bed is very uncomfortable with a lumpy mattress. I’m dreading the thought of staying here for two more nights under these conditions.
Response from Property: Dear Guest, We sincerely regret for an unpleasant experience. Your feedback is invaluable to us. We will get in touch with you for further discussion. Thank you for your understanding and patience. Your input will greatly assist us in enhancing our services. Warm Regards, Sharad K Upadhyay General Manager
Curious58301101664
Stayed in Sep 2024
Business travelers
5.0/5
Outstanding
Posted on Sep 22, 2024
Super service by Amit kumar at Mosaic. Good Ambience excellent provided anything thanks a lot for Amit kumar all good visit again. The food at Mosaic restaurant was fantastic and had a plethora of options... the ambience of the reastaurant and hotel was also plaeasing. Amit kumar at the dining during lunch was very courteous and served us well. Recommend people to come here and enjoy the food.
Response from Property: Dear Guest, We sincerely appreciate your insightful feedback and for choosing Crowne Plaza Greater Noida for your recent stay. It brings us great joy to hear that you had a fantastic experience during your time with us. Your kind words regarding our services and hospitality serve as a tremendous encouragement for our team to uphold the highest standards of guest satisfaction. Warm Regards, SHARAD K UPADHYAY General Manager
Voyager63300210574
Stayed in Sep 2024
Business travelers
5.0/5
Outstanding
Posted on Sep 22, 2024
The food at Mosaic restaurant was fantastic and had a plethora of options... the ambience of the reastaurant and hotel was also plaeasing. Amit kumar at the dining during lunch was very courteous and served us well. Recommend people to come here and enjoy the food.
Response from Property: Dear Guest, We sincerely appreciate your insightful feedback and for choosing Crowne Plaza Greater Noida for your recent stay. It brings us great joy to hear that you had a fantastic experience during your time with us. Your kind words regarding our services and hospitality serve as a tremendous encouragement for our team to uphold the highest standards of guest satisfaction. Warm Regards, SHARAD K UPADHYAY General Manager
Mahendra S
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 21, 2024
Had been coming to crown plaza from past 8 years...Best place to hang out in greater noida...Came for lunch today at mosaic..They have huge variety in their buffet menu..It was a lavish experience.As usual food was fantastic n Amit kumar served us very warmly ...Loved the experience...
Response from Property: Dear Guest, We sincerely appreciate your insightful feedback and for choosing Crowne Plaza Greater Noida for your recent stay. It brings us great joy to hear that you had a fantastic experience during your time with us. Your kind words regarding our services and hospitality serve as a tremendous encouragement for our team to uphold the highest standards of guest satisfaction. Warm Regards, SHARAD K UPADHYAY General Manager
Inspire53298307608
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 16, 2024
We had our lunch in their mosaic resturant and Mr Amit Kumar served us with great love and enthusiasm...loved their yellow Thai curry and the service 5 star to the service the ambience was also nice and quite for a nice lunch Thank you so much will visit again
Response from Property: Dear Guest, We genuinely appreciate your valuable feedback and for choosing to stay at Crowne Plaza Greater Noida during your recent visit. We're thrilled to learn that you had such a positive experience with us. Your kind words about our services and hospitality serve as a great motivator for our team to maintain the high standards of service excellence for all our guests. Warm regards, Sharad K Upadhyay General Manager
aakashprasad
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 16, 2024
Lunch review for mosaic Lunch promos are aplenty. Do remember to ask before making choices. Chose an a la crate Lunch at Mosiac. Luxurious silky yellow Thai curry with generous amounts of galangal, kaffir and lemon grass. Served with a smile by the hospitable Amit Kumar.
Response from Property: Dear Guest, We genuinely appreciate your valuable feedback and for choosing to stay at Crowne Plaza Greater Noida during your recent visit. We're thrilled to learn that you had such a positive experience with us. Your kind words about our services and hospitality serve as a great motivator for our team to maintain the high standards of service excellence for all our guests. Warm regards, Sharad K Upadhyay General Manager