Hotels Near Félix Palavicini Park in Guadalajara

The Bellman was attentive and helpful. I use a wheelchair and he came down the steep front ramp and got me up into the attractive lobby! One gal at the Checkin Counter was busy eating! The other one became insistent she could not even take our names prior to their rigid 3 p.m. only time! It was 2:50 p.m.! I asked if our room was ready. She nodded. We waited at the empty restaurant. The Starbucks in the lobby was not open on time the next A.M. The Front Desk employee had no information and didn’t know who to ask! Our room was nice. Too bad the impressions made by the Front Desk were overriding!

Good location but warning: The tile floors are very slippery especially when they slip. The rest of me fell and was badly injured enough to ask for a walker for the rest of our stay. There were 3 mobility on our trip - there were people who were challenged and they all said the same, so be careful. They don't have towels. Pillows don't stay on pillows. AC/heating was very difficult to work. There was a room safe but no one could open to keep my passport. They also changed the door–after the night of the street and half of the group had to take the new key after the day trip. Buffet breakfast was not very good but I did it because it was included in the room rate. As I said, the location is good but I would not recommend this place.

Stayed here for one week in September 2020, in a Jacuzzi suite. We found the hotel to be a wonderful place to stay..... Location on a busy street was not a problem for noise. Short walk to Centro Historico, and a quick Uber to everywhere else we went. Room was large, clean and well appointed. Jacuzzi worked well. Cleaning staff were very nice. Due to COVID, the protocols were well explained and the hotel was efficient in handling people coming in and out. Front desk staff were friendly. The Bar/Restaurant was quiet, great service, food was not the greatest but it was not bad.... I give it a 6.5 to 7 All in all... highly recommend this hotel.... price is competitive with other places.

This pretentious hotel is all show, no go. Only in an alternate reality can this be a 4-star hotel! Yes, the facade is impressive, and the lobby with the working elevator are nice. But once you get to your double room, you realize it's a dark, and musty, cave-like space with no fresh air because the only window faces an inner courtyard that is covered. There is mold on the stucco ceiling (see the dark spots in the attached photo, sorry for the resolution). The bathroom is so cramped you cannot use the toilet with the way the garbage bin was placed by the careless cleaning staff (see attached photos). Speaking of the cleaning staff, I found a long, dark hair on the bed sheets (photo attached), definitely the wrong length and color to be mine. The worst issue I encountered beside the fact I felt like I was suffocating from the lack of fresh air, was that the shower wouldn't drain properly, and you'd end up standing in filthy water. There was very little toilet paper provided (less than half roll) and by the time I was out, it was too late and inconvenient to go down at reception and ask for more. While I was there, there were hardly any other guests in the hotel, so it was relatively quiet, but every small noise is amplified by the architectural design of having an inner courtyard covered (in Morocco, the same architecture has the inner courtyard uncovered, so the air and noise are not trapped). You could also hear the church bells, and traffic noises. The A/C works, but it's limited by central WiFi controls, and I froze during the January night I was there, with no blanket other than a polyesther bed spread. After only one night, I couldn't wait to get out of there! There is a central hostel that literally offers better amenities than this so-called 4-stars hotel (you can look for my reviews to find out which one). The best thing this hotel offers is luggage storage: it's safe, and they give you a ticket, so it's more secure. The staff was nice enough, especially Gloria at the reception desk, who is kind and helpful. IMPORTANT NOTE: The rating of this hotel here is skewed by the numerous 5-star reviews for the famous Cathedral ”Santiago de Compostela” in Spain, placed in the WRONG listing!

Travel in November 2019 in a family plan, rooms are spacious and clean, friendly staff but their only bad point is the location, the center area where you are located is nothing safe, It is about two squares from the catedral walking you get easily, but I recommend that if you go to the hotel walking during your stay, do it at good time, passing 9 pm is a lonely and unsafe place. The breakfast buffet is bad, it has no great variety of dishes, I think it can improve.

Very good hotel, it is a tall building in Guacheng, standing in front of the window, half of the city has a panoramic view, very close to the cathedral, downstairs is Wal-Mart, very convenient, stay here next time

The hotel was new and modern. The rooftop garden was very nice. We could relax there and had a panoramic view of the city. Across the street and within walking distance we found a few restaurants. Breakfast was simple but okay: some sweet bread/pastry, eggs made to order, coffee/tea, juice was usually a fruit juice like orange, and a ”jugo verde” - basically a ”green juice” of vegetables and fruits. Also some cereals and yoghurts. The breakfast menu mentioned fresh fruits but on the first morning there wasn't any until we were just leaving. Nothing at all the second morning when we started breakfast later at 8am. The coffee on the second day was just warm so I had to ask for a new cup. Since we made the reservation through ***********, I had written a similar review at their website.

since the arrival you feel the kindness of the people who work there. Check-in/out was very fast, receptionists are very friendly and knowledgeable and willing to help. Rooms are very clean; you can leave all your personal belongings without being afraid of something me be missing or something. Breakfast is a buffet style, excellent food, a variety of food to select, natural juices are amazing. I truty recommends this hotel, is closed to the convention center, which is a big plus. Looking forward to send people and next time I go back to Guadalajara to stay there again.

Five-star hotel that doesn't live up to its name. Curtain Labron. Shower head is broken. Stayed three nights and didn't fix it. I don't know if it was repaired or not. The room service came back at 6pm and didn't do it yet. The rock style is quite fresh, and there is a live concert in the evening. The breakfast is too bad, don't come to the Chinese stomach!

Hotel is pretty new so it’s still kept up quite nicely. However I found the staff here at both the front desk and the restaurant exceptional. We stayed here on two different occasions and they were both good. Rooms have the proper windows to quiet the noise outside. Also the hotel has a shuttle to the airport BUT NOT FROM THE AIRPORT so keep this in mind. Uber is not allowed at the airport so you will need to take a taxi by pre-paying inside the airport near the rental car area. If you’re in need of staying near the airport, this is the best choice by far. Breakfast is usually included and pretty good too, not that continental crap. Enjoy! 😀