I come to this hotel once or twice a year with my lover, and I still like the environment of this hotel. But this time, I found a little problem. First of all, there was no one on duty at seven o'clock in the hot spring department. We wore a bathrobe and waited for 10 minutes. We didn't see anyone. We went to the restaurant to find a waiter. The answer was that the staff on duty went to eat. , I was talking, the duty staff came back. Tell us that we don’t need to change clothes, we can go in and soak directly with the bath towel, but we feel that the hot spring water is colored and will stain the bathrobe. We insisted and gave two lockers. When we soaked in the hot springs, I found that many guests were really wearing white bathrobes. I took a bath towel and came in. It seems that the one who didn't change the wardrobe was not us. I think this rule is actually right. If the white bathrobes are dyed, there will be no clean bathrobes in the future, and they must be separated from the hot spring bath towels. But why is it not required now, whether it is stipulated to relax or service degradation, it is a regressive performance. The second problem, I live in room 4019, and there will be a big sound of ventilation every few minutes, it seems to be central air conditioning, which seriously affects the rest. I hope the engineering department will solve it. The problem I mentioned here is not the trouble of deliberately looking for an employee, but the staff can find a substitute for dinner, don't freeze the guests to shake, there is a wardrobe or to change the wardrobe, to ensure safety and hygiene. The air conditioner is so loud at night, the floor attendant should reflect the maintenance in time, these cockroaches can be done with care, they used to be very good, why would they step back? I hope not to punish anyone, everyone solves the problem, I hope to come back next time, or this hotel I like. 🫰🏻
Outstanding
2269 Reviews