Mercure Guangzhou Financial City

Mercure Guangzhou Financial City Reviews

Mercure Guangzhou Financial City

Shop 101, No. 885, Huangpu Avenue East, Huangpu District, Guangzhou, Guangdong, ChinaView Hotel Details
Mercure Guangzhou Financial City
Mercure Guangzhou Financial CityMercure Guangzhou Financial CityMercure Guangzhou Financial City
Check available rooms for your travel dates
We Price Match
1 night

Mercure Guangzhou Financial City Guest Reviews

4.8/5
Excellent
865 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(865)
Positive reviews(859)
Reviews with photos/video(155)
Classy environment(106)
Awesome amenities(91)
Delicious breakfast(91)
Friendly front desk staff(66)
Would stay again(28)
Convenient parking(28)
Perfect for business trips(21)
Close to metro(9)
Negative reviews(6)
Mirza
Superior Queen Room
Stayed in Apr 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Room is full of facilities Many electric socket to use. They also have many usb socket everywhere. Maybe also some ups backup socket. Working desk size is large enough. Big TV screen probably 60 inch. Mini bar is free. They provide water boiler. Smart toilet available. Automatic curtain. Quiet enviroment. I stay in 17 floor They also provide earplug Room and towels are clean. Well maintained.
Response from Property: Dear friend: Hello, thank you very much for taking the time to comment on our hotel amidst your busy schedule. We also appreciate your recognition of our hotel and hope that you can recommend it to your friends. We look forward to seeing you again at the next Canton Fair. We wish you and your family a happy life.
Michael Darren
Superior Queen Room
Stayed in Apr 2024
Business travelers
83 review
4.2/5
Very Good
Posted on Apr 4, 2024
Very nice and modern. Service standard is impeccable. All of the staff at the Front Desk were extremely helpful especially in assisting with transportation as I had to travel to Foshan. Staff were all very well groomed and really well mannered and professional. The room has all the modern amenities especially with electronic curtain closer which will close automatically with a touch of a button. Very generous with amenities especially the free flow minibar. I do like to separate standing shower and toilet. The little robots was a nice touch when delivering items to the room. Breakfast was nice but more items catering to locals instead of foreigners and choice a little limited. I could hear the shower from above my room as the guest above my room showered for 30 minutes with the water running continuously at 1am which woke me up and I couldn’t get back to sleep until the person finished showering. Also, could hear the noises from outside my room so room was not entirely noise preventive. There was no iron and ironing board in the room and need to travel to another floor to do ironing in a laundry room. Not to my liking. Hotel is worth a visit but be prepared for a long walk to the shopping malls and mrt station. But once you reach, there’s an IKEA in one of the malls with a few malls to shop around. No big brands just normal ones and local ones.
6/8
Response from Property: Dear friends: thank you for your recognition of the hotel and service staff, your satisfaction is the driving force for us to move forward, we will make continuous efforts to improve our service level, and hope to get your five-star praise next time.
Ivan
Superior 2-bed Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 19, 2024
Friendly staff, good service. Best for business travellers
Response from Property: Dear friend: Hello! Thank you for your support and praise. You can travel around the world and stay at Meiju. King Koil mattress will accompany you through every wonderful night. If you like it, come and visit Xiaomei often. Xiaomei will always wait for you to come home.
Guest User
Standard Queen Room
Stayed in Aug 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Aug 7, 2024
I had a very good experience in overall. This hotel is yet to become an Accor member so I couldn’t use my Accor membership here. Special requests were well and promptly considered & accepted by the hotel. There’s free parking on premise however if taking public transport there’s bit of walk. To me, the gym facility could be further improved with more regular maintenance - one of the treadmill I used didn’t stop right after I accidentally fell off. This could impose a safety issue. Also, if hotel staff could fill up the empty towel, water bottles and clean the equipment that’d be awesome. In overall, I’d like to revisit this hotel next time.
Response from Property: Dear friends: I am very glad to receive your evaluation, and I am very happy that you are satisfied with your stay in our home. Your feedback questions and suggestions are very helpful to us. We have notified all departments to train and rectify, especially the safety problems of the engineering department.
Qian
Superior 2-bed Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 3, 2024
Extremely modern located in a mixed use complex with office buildings in a rapidly developing area of Guangzhou. Check in was fast and appreciate the espresso machine and complimentary wine in the lobby. The rooms were state of the art, love the washlet, and showers. Everything was excellent, I would highly recommend it.
Response from Property: Dear friends, thank you for your 5 star praise, we are very happy to see your recognition of us, hope you come to our home again, we look forward to seeing you next time
Guest User
Standard Queen Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 3, 2024
It was a perfect hotel for me to have a business trip in Guangzhou. Thank you for the free breakfast
Response from Property: Dear friends, thank you for your evaluation, all brothers in the world, we are very happy that you stay in our home is satisfied, I hope you have the opportunity to come to stay in our hotel, I wish you and your family a happy life, happiness.
Leandro Loures
Superior 2-bed Room
Stayed in Apr 2024
Business travelers
5 review
4.2/5
Very Good
Posted on Apr 30, 2024
Nice hotel. Location quite far from the attractions of the city, but excellent for Canton Fair. They have their own shuttle bus. Pretty fast to come and go.
Response from Property: Dear friends: Thank you for your thoughtful evaluation, because our home in Huangpu District from other tourist attractions is relatively far, but travel has the subway, the transportation is still relatively convenient, I hope we can do better in the future, get your five-star praise, looking forward to your next stay
Levis
Superior Queen Room
Stayed in Apr 2024
Business travelers
3 review
3.7/5
Posted on Apr 20, 2024
If you are looking for great food, or food for lunch and dinner - they don't have it. They only have breakfast and no room service, so that was a big negative. Apart from this, the location, maintenance, cleanliness, room amenities were excellent and staff at the reception were also trying their bit to help (considering the English language barrier) but they are very warm and helpful. So If food is not an issue for you, then this is a very good hotel
Response from Property: Dear friend: Hello ~ Xiaomeijia has not opened lunch and dinner services for the time being. We are sorry that we were unable to provide thoughtful service during your stay. We also thank you for your praise and suggestions. We will definitely make more improvements so that everyone can enjoy your stay. Every customer can be satisfied ~ I wish you a happy life
Guest User
Standard Queen Room
Stayed in Dec 2023
Business travelers
31 review
5.0/5
Outstanding
Posted on Dec 11, 2023
Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good
Guest User
Standard Queen Room
Stayed in Nov 2023
Business travelers
4 review
4.0/5
Very Good
Posted on Nov 8, 2023
Good hotel
Huang huangjiongming
Superior Queen Room
Stayed in Oct 2023
Business travelers
5 review
4.7/5
Amazing
Posted on Oct 29, 2023
Very good hotel as what I point。 room is clean , very good breakfast, service is very good is as well.
Response from Property: Dear friend: Thank you for your affirmation of Xiaomei. Your satisfaction is our driving force to move forward. At the same time, thank you for your generous praise of our service staff. Your affirmation is a great encouragement to us. Xiaomei will also remember to always maintain elegant hospitality and wait for the arrival of all friends warmly and thoughtfully. Thank you again for your choice Have a nice day, Xiao Mei. I wish you a happy life and all the best~
Guest User
Standard Queen Room
Stayed in Oct 2023
Business travelers
2 review
4.0/5
Very Good
Posted on Jan 12, 2024
This is my regular stay whenevere I come for business trip. Staff very helpful.
Response from Property: Dear friends: thank you for your recognition of the hotel and service staff, your satisfaction is the driving force for us to move forward, we will make continuous efforts to improve our service level, and hope to get your five-star praise next time.
Joub
Standard 2-bed Room
Stayed in Apr 2024
Business travelers
3 review
4.5/5
Great
Posted on May 6, 2024
Perfect for canton fair. Will come back.
Response from Property: Dear friends, thank you for your evaluation, I hope we can do better next time, and hope to get your 5-star praise, I wish you a happy life.
@Ben
Superior Queen Room
Stayed in Oct 2023
Solo travelers
1 review
4.0/5
Very Good
Posted on Oct 24, 2023
Hotel is brand new , great service, very clean rooms, highly recommended!
Response from Property: Dear friend: Thank you for your affirmation of Xiaomei. Your satisfaction is our driving force to move forward. At the same time, thank you for your generous praise of our service staff. Your affirmation is a great encouragement to us. Xiaomei will also remember to always maintain elegant hospitality and wait for the arrival of all friends warmly and thoughtfully. Thank you again for your choice Have a nice day, Xiao Mei. I wish you a happy life and all the best~
Cai Jun
Standard 2-bed Room
Stayed in Aug 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Good property