Hotel Keihan Namba Grande

Hotel Keihan Namba Grande Reviews

Hotel Keihan Namba Grande

2 Chome-11-13, Naniwa Ward, Osaka City, Osaka Prefecture, 556-0011, JapanView Hotel Details
Hotel Keihan Namba Grande
Hotel Keihan Namba GrandeHotel Keihan Namba GrandeHotel Keihan Namba Grande
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Hotel Keihan Namba Grande Guest Reviews

4.6/5
Great
695 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(695)
Positive reviews(677)
Reviews with photos/video(230)
Easy to get around(94)
Convenient for shopping(88)
Many dining options(43)
Close to airport(33)
Would stay again(29)
Friendly front desk staff(15)
Nice toiletries(14)
Tasty coffee(13)
Negative reviews(18)
Wong
Twin Room Non-smoking
Stayed in Aug 2024
Family
16 review
5.0/5
Outstanding
Posted on Sep 2, 2024
6 mins walk to NAMBA park, lots of shopping place and restaurant nearby, Starbucks coffee at reception was definitely a credit. However the laundry seems not working well and wasn’t very clean
Response from Property: Thank you for choosing our hotel and leaving a review.We are very pleased to hear that you were satisfied with the hotel's location and welcome drinks.Your kind words are a great pleasure and encouragement to us.However, we sincerely apologize for the inconvenience caused by the the washing machine.We will share your feedback with all our staff and do our best to provide you with a better experience the next time you stay with us.Hotel Keihan Namba Grande/Lai
Motherof3
Triple Room Non-smoking
Stayed in May 2024
Family
11 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Love the hotel - quiet near to train station and the hotel is very new. Digital control, allow screen mirroring and also there’s free 雪肌精 facial products for use during the stay. Most importantly, the price is so so so good!!
Response from Property: Thank you very much for choosing Hotel Keihan Namba Grande from among the many hotels available.All of our staff are very happy to receive your compliments regarding our hotel's facilities.We are also relieved to read that you were satisfied with your room and were able to relax comfortably.We will continue to work hard every day to ensure that our customers have a comfortable stay.Last but not least, thank you very much for taking the time out of your busy schedule to post a review.We hope you will choose our hotel when you come to Osaka.We look forward to seeing you again.Hotel Keihan Namba Grande/Iwamoto
yang soong
Twin Room Non-smoking
Stayed in Apr 2024
Couples
13 review
5.0/5
Outstanding
Posted on Apr 29, 2024
I like this hotel, it is about 800m walk distance to the namba station. Do take note that the lobby of the hotel is located at lv2. I missed out the entry and walked to the back door. Besides that, the hotel is really clean and with good hygiene!
Response from Property: Thank you very much for choosing Hotel Keihan Namba Grande from among the many hotels available.All of our staff are very happy to receive your compliments regarding our hotel's facilities and location.We are also relieved to read that you were satisfied with your room and were able to relax comfortably.However, we apologize for the difficulty in locating the reception of our hotel and for the inconvenience caused during check-in.We will continue to improve our services based on customer feedback.Last but not least, thank you very much for taking the time out of your busy schedule to post a review.We hope you will choose our hotel when you come to Osaka.We look forward to seeing you again.Hotel Keihan Namba Grande/LAI
Jhan006
Double Room Non-smoking
Stayed in Apr 2024
Couples
3 review
4.2/5
Very Good
Posted on Apr 23, 2024
This hotel is perfect for young couples, its walkable distance from osaka namba station. Its in between dontobori and shinseikai, you can walk to both, around 1km.
Response from Property: Thank you for staying at Hotel Keihan Namba Grande.Thank you very much for your compliments.Our hotel's location has been highly praised by other guests.Thank you very much for taking the time out of your busy schedule to post.We look forward to seeing you again.Hotel Keihan Namba Grande/Matsutani
Bots
Twin Room Non-smoking
Stayed in May 2024
Family
13 review
3.7/5
Posted on May 24, 2024
Great location with star bucks coffee vending machine , sustainable hotel
Response from Property: Thank you for having stayed with us at Hotel Keihan Namba Grande.Also we appreciate you left a feedback.You praise words make us pleasure and encourage.We will keep doing our best to feel you come back and look forward to seeing you again.Hotel Keihan Namba Grande
NN summer
Triple Room Non-smoking
Stayed in Jul 2024
Family
10 review
4.7/5
Amazing
Posted on Jul 26, 2024
I love the fact that it is RIGHT next to LAWSON, and the hotel provides skincare products ( face wash, lotion, toner, makeup remover)!! I was planning to buy makeup remover, but they offer it for free. This is cool! The one thing I don't like is the "eco cleaning" option, the trash can is still full, and the bed is still very messy when we return to the hotel. They have "normal cleaning", so i will stick with their normal cleaning option. The location is great, next to a big station with train, JR and metro. However, please note that it is far away from JR Namba stop ( 15-20 mins walk). We like to take JR instead of train, so this is a bit far for us. But overall, it is still a good location.
Response from Property: Thank you for choosing our hotel and taking the time to leave a review.We are glad that you enjoyed your stay with us and were pleased with our amenities and welcome drink.Your compliments are a pleasure and encouragement to us.However, we would like to apologize for any inconvenience caused to you regarding our eco-cleaning policy and location.We will share your feedback and do our best to welcome you back with our hospitality.Hotel Keihan Namba Grande/Lai
Kelvin
Family room Non smoking
Stayed in Jun 2024
Family
2 review
4.7/5
Amazing
Posted on Jun 25, 2024
This is probably the best for hotel for family with children. Extremely spacious room with washing machine and microwave located in in excellent location near shopping and restaurant.
Response from Property: Thank you for staying at Hotel Keihan Namba Grande.Thank you very much for your kind words.The location of our hotel has been highly praised by other guests.All of our staff are very happy to receive your compliments regarding our hotel's facilities.We are also relieved to read that you were satisfied with your room and were able to relax comfortably.We will continue to work hard every day to ensure that our customers have a comfortable stay.Last but not least, thank you very much for taking the time out of your busy schedule to post a review.We hope you will choose our hotel when you come to Osaka.We look forward to seeing you again.Hotel Keihan Namba Grande/Matsutani
Guest User
Superior Twin Non smoking
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 27, 2024
The pillow is not that good. We all feel not that comfortable and we hope you can change the pillow in coming days. Other facility and everything is excellent.
Response from Property: Thank you for staying with us and leaving us your valuable review.We are glad that you enjoyed your stay with us.However, we apologize for the inconvenience caused by our hotel's cleanliness policy.We will share your feedback with all our staff and do our best to make our hospitality your next visit.Hotel Keihan Namba Grande/LAI
Guest User
Twin Room Non-smoking
Stayed in May 2024
Couples
6 review
4.7/5
Amazing
Posted on Jun 21, 2024
Room is clean and spacious. Free drinks at reception lobby are provided. The hotel is just next to shopping mall. Good.
Response from Property: Thank you very much for choosing Hotel Keihan Namba Grande from among the many hotels available.All of our staff are very happy to receive your compliments regarding our hotel's facilities.We are also relieved to read that you were satisfied with your room and were able to relax comfortably.We will continue to work hard every day to ensure that our customers have a comfortable stay.Last but not least, thank you very much for taking the time out of your busy schedule to post a review.We hope you will choose our hotel when you come to Osaka.We look forward to seeing you again.Hotel Keihan Namba Grande/Iwamoto
Guest User
Twin Room Non-smoking
Stayed in Mar 2024
Couples
5 review
3.0/5
Posted on Mar 16, 2024
The staff are not helpful
Response from Property: Thank you very much for staying with us this time.However, we apologize for any inconvenience caused by our response.We will continue to strive to provide a comfortable stay for all our guests with peace of mind and reliable hospitality.Hotel Keihan Namba Grande / kimura
Guest User
Triple Room Non-smoking
Stayed in Apr 2024
Family
14 review
4.5/5
Great
Posted on Apr 28, 2024
Love all the toiletries which are from Kose. There is a microwave at our floor which is useful when we buy back food. Its near the Nankai Namba and there is so much to look see and buy !
Response from Property: Thank you very much for choosing Hotel Keihan Namba Grande from among the many hotels available.All of our staff are very happy to receive your compliments regarding our hotel's facilities and location.We are also relieved to read that you were satisfied with your room and were able to relax comfortably.We will continue to work hard every day to ensure that our customers have a comfortable stay.Last but not least, thank you very much for taking the time out of your busy schedule to post a review.We hope you will choose our hotel when you come to Osaka.We look forward to seeing you again.Hotel Keihan Namba Grande/LAI
wongemily
Double Room Non-smoking
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Value for money! Highly recommended. Free starbucks coffee is good.
Response from Property: Thank you for staying at Hotel Keihan Namba Grande.All the staff are very happy to receive your kind words about our hotel's services.We provide free soft drinks and coffee to our guests on the second floor of our hotel, which has been well received by our guests.Last but not least, thank you very much for taking the time out of your busy schedule to post a review.We hope you will choose our hotel when you come to Osaka.We look forward to seeing you again.Hotel Keihan Namba Grande/Matsutani
Isabelle Qiqi
Twin Room Non-smoking
Stayed in Apr 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on Apr 24, 2024
Hotel was quite central, around a 10min walk from Namba station. Was mostly clean. Room was quite spacious.
Response from Property: Thank you very much for choosing Hotel Keihan Namba Grande from among the many hotels available.All of our staff are very happy to receive your compliments regarding our hotel's facilities and location.We are also relieved to read that you were satisfied with your room and were able to relax comfortably.We will continue to work hard every day to ensure that our customers have a comfortable stay.Last but not least, thank you very much for taking the time out of your busy schedule to post a review.We hope you will choose our hotel when you come to Osaka.We look forward to seeing you again.Hotel Keihan Namba Grande/LAI
Guest User
Connecting Room Non smoking
Stayed in Jun 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Jul 8, 2024
Large room, convenient locatrion, 5-10 minute walk to namba staiton
Response from Property: Thank you very much for choosing Hotel Keihan Namba Grande from among the many hotels available.All of our staff are very happy to receive your compliments regarding our hotel's facilities and location.We are also relieved to read that you were satisfied with your room and were able to relax comfortably.We will continue to work hard every day to ensure that our customers have a comfortable stay.Last but not least, thank you very much for taking the time out of your busy schedule to post a review.We hope you will choose our hotel when you come to Osaka.We look forward to seeing you again.Hotel Keihan Namba Grande/Lai
Triper L
Double Room Non-smoking
Stayed in Feb 2024
Couples
8 review
4.2/5
Very Good
Posted on Feb 28, 2024
the hotel is well located beside nankai station, small but tidy and clean. Just need to self checkin
Response from Property: Thank you for choosing our hotel for your trip and for taking your valuable time to leave a review.We are very happy to hear that you were satisfied with the location and facilities of our hotel.However, we apologize for the inconvenience caused by the automatic check-in machine.We will share your feedback with all of our staff and will do our best to welcome you back again.Hotel Keihan Namba Grande/LAI