Holiday Inn Express Suzhou Industrial Park (Suzhou Olympic Center Store)

Holiday Inn Express Suzhou Industrial Park (Suzhou Olympic Center Store) Reviews

Holiday Inn Express Suzhou Industrial Park (Suzhou Olympic Center Store)

No.999 Zhongxin Avenue East, Suzhou Industrial Park, Suzhou, Jiangsu, ChinaView Hotel Details
Holiday Inn Express Suzhou Industrial Park (Suzhou Olympic Center Store)
Holiday Inn Express Suzhou Industrial Park (Suzhou Olympic Center Store)Holiday Inn Express Suzhou Industrial Park (Suzhou Olympic Center Store)Holiday Inn Express Suzhou Industrial Park (Suzhou Olympic Center Store)
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Holiday Inn Express Suzhou Industrial Park (Suzhou Olympic Center Store) Guest Reviews

4.7/5
Outstanding
2387 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(2387)
Positive reviews(2341)
Reviews with photos/video(555)
Delicious breakfast(300)
Friendly front desk staff(234)
Easy to get around(224)
Convenient for shopping(128)
Convenient parking(99)
Close to metro(81)
Tasty coffee(25)
Negative reviews(46)
Kkaatteebb
1 Queen bed Standard
Stayed in May 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on May 19, 2024
Great location for business trip in the area. Good hotel features. A little noisy next to the elevator but that’s normal. Good choice of breakfast and helpful staff.
Response from Property: Dear Guest,Thank you for your feedback on your recent business trip to our hotel. We are delighted to hear that you found our location to be excellent for your business needs.We are also pleased to know that you were satisfied with the breakfast options available. Our staff strives to provide a variety of delicious breakfast items to cater to all tastes, and we are glad that you found them to be a good choice.We are grateful for your praise of our helpful staff. Our team is committed to providing exceptional customer service and going above and beyond to ensure our guests have a pleasant experience.During your stay, no matter what problems you encounter, please inform us in time that we will do our best to improve and solve them. We hope to welcome you back in the future and continue to provide you with a comfortable and enjoyable experience.Best Regards,IHG Social Listening Team
Erwin Bryan Utchanah
1 Queen bed Standard
Stayed in Mar 2024
Business travelers
5 review
4.5/5
Great
Posted on Mar 18, 2024
It is a stop by or stop over for business travellers in the middle of the City on an Olympic Sports Complex Food is sufficient with good choices for all tastes.
Response from Property: Dear guest, Thank you for your feedback. We are delighted to hear that you found our hotel convenient for business travelers in the heart of the city, with its proximity to the Olympic Sports Complex. We strive to provide a diverse range of food options to cater to all tastes, and it's reassuring to know that you found our selection sufficient.We are committed to ensuring that our guests enjoy a comfortable and satisfying stay. If there is anything else you need or any suggestions for improvement, please feel free to share with us. We look forward to welcoming you again in the future.Best Regards,IHG Social Listening Team
Yitzhak
1 Queen bed Standard Single Sofa Bed
Stayed in Mar 2024
Family
9 review
5.0/5
Outstanding
Posted on Mar 10, 2024
Great location next to Olympic center facilities and mall. Right on the 5 subway.
Response from Property: Dear Guest,Thank you for leaving us a review.It was a pleasure to have learnt you appreciate our hotel’s location, since we are next to Olympic center facilities and mall.We appreciate our guests' comments and we do take this feedback to heart and appreciate you sharing it with us.We look forward to having you stay with us again soon. Sincerely,IHG Social Listening Team
Guest User
1 Queen bed Standard Single Sofa Bed
Stayed in Mar 2023
Couples
6 review
4.7/5
Amazing
Posted on Mar 25, 2023
The rooms are basic, but have all you need. It was not noisy until 8am, later the nearby construction started. Breakfast not really impressive, but ok.
Response from Property: Dear guest, Thank you so much for your review! We appreciate our guests' comments as we use them to improve the overall experience at our hotel. Looking forward to welcoming you back soon. Best Regards,IHG Social Listening Team
Guest User
2 Single beds Standard
Stayed in Feb 2023
Business travelers
1 review
3.7/5
Posted on Feb 26, 2023
A decent hotel, though quite far out from the main action. The breakfast buffet a notable highlight. Shower great. No real complaints though the smell of nicotine from previous occupiers not a strong selling point.
Response from Property: Dear guest,Thanks for choosing to stay with us. We are glad to know that you were satisfied with our hotel's breakfast and the shower.Looking forward to welcoming you back soon. Best Regards,IHG Social Listening Team
Shane
1 Queen bed Standard
Stayed in Jan 2023
Couples
12 review
5.0/5
Outstanding
Posted on Jan 25, 2023
Overall great service. Though I hope they can do something with the shower area as the water is flowing out when showering.
Response from Property: Dear Guest,Thanks for choosing to stay with us and your recognition of staff services.Your feedback regarding the shower area is important to us and has been shared with our management team.Best Regards,IHG Social Listening Team
Patrick83
1 Queen bed Standard City View
Stayed in Aug 2023
Couples
48 review
5.0/5
Outstanding
Posted on Aug 20, 2023
Everything fine, thank you 😊
Response from Property: Dear guest, Thank you so much for your review! We are so glad that you enjoyed your stay and we look forward to welcoming you back soon. Best Regards,IHG Social Listening Team
Guest User
1 Queen bed Standard
Stayed in Mar 2023
Travel with friends
1 review
4.5/5
Great
Posted on Mar 27, 2023
well organize hotel, Staff super friendly.
Response from Property: Dear Guest,Thank you so much for taking the time to to write a review.We are very pleased to hear that our staff made your stay pleasant. We look forward to exceeding expectations on your next stay.Best Regards,IHG Social Listening Team
Anonymous User
2 Single beds Standard
Stayed in Jul 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jul 3, 2024
Nice~
Response from Property: Dear guest,Thank you very much for your kind words! We're delighted to hear that you enjoyed your stay with us. We strive to provide a comfortable and enjoyable experience for all our guests, and it's great to know that we've achieved that for you. We look forward to welcoming you back again soon. Have a wonderful day!Best Regards,IHG Social Listening Team
Anonymous User
1 Queen bed Standard
Stayed in Jun 2023
Business travelers
20 review
5.0/5
Outstanding
Posted on Aug 19, 2023
very nice
Response from Property: Dear Guest,Thank you for taking a moment from your busy schedule to share your experience!I am pleased to see that you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future!Best regards,IHG Social Listening Team
Abibuxiangqichuang
1 Queen bed Standard City View
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The hotel is in a great location, right at the Olympic Sports Center. The entrance is 100 meters away for concerts. The room is small, clean and hygienic. The service staff is also very enthusiastic, especially Yilia at the front desk. The service is very good, thumbs up 👍🏻
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Response from Property: 親愛的客人,您好!感謝您的入住並與我們分享您的入住體驗!小智家坐落於蘇州工業園區中新大道東999號,距離演唱會場館僅100m,是觀看演唱會後住宿的不二選擇。衞生方面,我們注重每一個細節,從房間到公共區域,都進行嚴格的清潔與消毒,確保賓客在乾淨、整潔的環境中享受住宿體驗。我們的服務人員秉着“以善為本,以誠待客”的理念為您提供服務,細緻貼心的對客服務衹為讓您入住愉快。期待與您的再次相遇!祝您生活愉快,萬事順意!智選假日賓客關懷團隊
Guest User
2 Single beds Standard
Stayed in Nov 2024
Family
18 review
5.0/5
Outstanding
Posted on Nov 25, 2024
It's convenient to watch concerts, right next to it, rich breakfast, friendly front desk, large room, and check-in gifts. The only regret is that there is no charging socket around the sofa next to the window, so you can't charge your phone while lying down
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Guest User
2 Single beds Standard
Stayed in Nov 2024
Family
24 review
5.0/5
Outstanding
Posted on Nov 23, 2024
It's great. I must say it's great. Our family went to see Eason Chan's concert. This hotel is the closest and there are gifts of Eason Chan's surroundings. The room size is right and the orientation is also very good. We can overlook the entire Olympic Sports Center. The breakfast is also very rich. There is freshly ground coffee, fresh vegetables and fruits. There is also a must-try Suzhou-style noodle soup. The staff are very good. Super good. Everyone is very enthusiastic. I especially praise Reine for checking me in and giving me welcome fruits. The attitude is very good! Every staff is great. I will definitely stay here next time I come to the concert. Thank you very much. Everything is great!
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6/8
Response from Property: Dear guest, hello! Thank you very much for your warm praise, Xiaozhi. We are deeply honored and cherish it. Xiaozhijia is located at No. 999, Zhongxin Avenue East, Suzhou Industrial Park, close to the Olympic Sports Center Commercial City. It not only allows you to watch concerts easily, but also provides great convenience for your dining, shopping and entertainment activities. We have boutique and fashionable guest rooms, equipped with high-quality light luxury bedding, refreshing and comfortable showers, high-speed wireless network coverage, nutritious breakfast and warm and thoughtful service, etc., to provide you with a comfortable and secure stay environment. Looking forward to meeting you again! I wish you a happy life! Holiday Inn Express Guest Care Team
Guest User
1 Queen bed Standard
Stayed in Nov 2024
Solo travelers
17 review
5.0/5
Outstanding
Posted on Nov 18, 2024
The room was clean and tidy, the pillows and bedding were very comfortable, and I slept very well. I was worried that it would be noisy because it was next to the street, but it wasn't. The most important thing is that the hotel is right outside the door after the concert, and it is close to the subway station, with convenient transportation. There are shopping malls around, and there are all kinds of food, drinks and entertainment. It is the first choice for watching concerts, and you don't have to rush to catch the subway. Welcome fruits and drinks were given upon check-in, and the breakfast was also rich. Miss Linda's service was very good.
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Response from Property: 親愛的賓客,您好!非常感謝您對小智的細緻評價和高度認可!我們擁有舒適整潔的客房,優質羽絨床品,24小時熱水,簡單自助的洗衣房,熱情親切、貼心周到的服務和多種多樣、熱氣騰騰、營養均衡的免費早餐,幫助客人開啟全新一天。期盼與您的再次相會!祝您心想事成!智選假日賓客關懷團隊
Guest User
2 Single beds Standard
Stayed in Nov 2024
Travel with friends
1 review
4.8/5
Amazing
Posted on Nov 18, 2024
The first choice for concerts, the distance is very convenient, less than 5 minutes walk, and there is a subway station next to it, which is super convenient. The breakfast is good, Eli is very enthusiastic ❤️ There will be free delivery of surroundings in the afternoon, which is very good! Recommended
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Response from Property: 尊敬的客人,您好!非常感謝您對我們酒店的讚譽和推薦!我們酒店坐落於蘇州工業園區的核心地帶,不僅交通便利,周邊更是生活資源豐富,無論是商務出行還是休閑度假,都能滿足您的需求。我們的早餐營養豐盛,從傳統的中式早餐到精緻的西式點心,從營養豐富的水果到香濃可口的咖啡,我們力求為賓客提供多樣化的選擇,讓您的早晨充滿活力和美好。Eli的熱心服務更是讓我們倍感驕傲,他的專業、耐心和熱情正是我們酒店團隊一直以來的追求。誠邀您再次蒞臨!祝您工作順利,事事順心!智選假日賓客關懷團隊