To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.0
Cleanliness4.2
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All reviews(53)
Positive reviews(26)
Reviews with photos/video(4)
Great location(6)
Delicious breakfast(4)
Negative reviews(2)
Guest User
Executive King Room New Building
Stayed in Sep 2024
Business travelers
1 review
2.2/5
Posted on Nov 3, 2024
Very disppinted to find our i was double charged twice for the same room and your hotel managment did not agree to cancel the charges, I will deffinatly not come back again after this.
Guest User
Premier King Room New Building
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 17, 2024
The hotel is great, welcoming staff, clean, excellent location, quality and tasty food.
We will return in the future and stay there.
Hajra
Premier King Room New Building
Stayed in Nov 2022
Couples
1 review
5.0/5
Outstanding
Posted on Dec 13, 2022
One of the best hotels I’ve stayed at in Tbilisi. We booked the premium king room, nice and warm, cosy for the winter nights in December. Very friendly staff and a lovely place to stay. The rooms were super clean and room service was very fast.
Highly recommend to all.
Anonymous User
Executive King Room New Building
Stayed in May 2023
Solo travelers
65 review
4.0/5
Very Good
Posted on Jun 4, 2023
I booked king bed room but they made two twin beds as king bed which was uncomfortable. They made very interesting bathroom design which was not suitable for many people especially for elderly ones .
Guest User
Classic King Room Historical Building
Stayed in Dec 2022
Solo travelers
1 review
3.0/5
Posted on Jan 14, 2023
The old building room is small and old. It was very cold because the window wasn't fully closed and the smell of cigarettes kept coming in. The heater was not warm. It was not satisfactory for the price. The only things I was satisfied with were breakfast and the lobby.
Anonymous User
Premier King Room New Building
Stayed in Nov 2022
Couples
1 review
5.0/5
Outstanding
Posted on Dec 26, 2022
Superior hotel. Best location and service. Near Kosher restaurants and synagogue
Nicohana
Executive Triple Room New Building
Stayed in Jun 2024
Couples
13 review
3.0/5
Posted on Jul 7, 2024
Not all the amenities listed on Trip.com were provided. Breakfast and pool/sauna were great.
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Xixishigedabaobei
Executive Twin Room New Building
Stayed in Oct 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Nov 9, 2023
The hotel has an excellent location and the hotel room facilities are very good. If you can accept the price, it is a good choice;
Pay attention to the fixed price of airport taxis in the airport hall, and there is an invoice.
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Lee
Premier King Room New Building
Stayed in Mar 2024
Couples
1 review
4.2/5
Very Good
Posted on Apr 24, 2024
I happened to pass by and the hotel looked good, so I canceled my original reservation and stayed there. The breakfast is very good and the restaurant interior is luxurious.
The room was in good condition, but there was a bit of noise because it was close to the road. I went because they said the swimming pool was open until 12 o'clock.
I was a little taken aback when I heard that it would finish at 11:30 while I was using it. Other than that, everything was satisfactory.
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Vitaly
Premier King Room New Building
Stayed in Feb 2024
Couples
13 review
4.7/5
Amazing
Posted on Apr 7, 2024
I liked everything except the noise of the air conditioner, the wonderful breakfast and the staff.
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Shuxiansheng99
Premier King Room New Building
Stayed in Mar 2024
Travel with friends
33 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The hotel is very comfortable and the front desk communicates well in English
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Anonymous User
Premier King Room New Building
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 14, 2024
It was clean and beautiful. The location of the hotel was very nice
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Economy Room Historical Building with No View
Stayed in Feb 2023
Solo travelers
5 review
1.0/5
Posted on Mar 24, 2023
One of the worst hotel experiences I've had since traveling. On my 2nd night, the shower head spray fell off and hit my head, the repair guy wasn't there for half a day, and the hotel even assumed I'd make do with one night in this room before I even offered to change rooms. And there is no special additional compensation for changing the room. It was only after I contacted Ctrip and communicated with the hotel that I was compensated for a half-hour spa, which was really shabby. Just for this half-hour spa, I made an appointment for the wrong time. The attitude of the front desk of the spa was extremely arrogant, as if I was late because she was going to do the spa. The staff are not good at English and often don't understand what I say. I called the front desk to say that I needed an ice pack for cold compresses, they couldn't understand for a long time, and finally even hung up the phone directly. The hotel phone will also be disconnected inexplicably, and they will not call back to the room after it is disconnected. When I finally checked out, the hotel actually said that my bad experience was because I booked a cheap room type, I really, never had this kind of crap experience, and never heard this kind of crap talk from the hotel front desk. Very very very unsatisfactory experience.
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Sanjar Bek
Premier King Room New Building
Stayed in Jan 2023
Couples
4 review
5.0/5
Outstanding
Posted on Apr 14, 2023
Ochen beautiful chistaya place. I nature and atmosphere beautiful. Lokatsiya class...
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Guest User
Premier King Room New Building
Stayed in Feb 2023
Travel with friends
15 review
5.0/5
Outstanding
Posted on Apr 5, 2023
The hotel is located in the old town of Tbilisi, on the banks of the Kura River. The hotel is divided into new buildings and old buildings. There are windows that can be opened. Because it is on the side of the main road, the cars are a bit noisy. There are many choices for breakfast in the hotel, which is delicious !