Four Points by Sheraton Guangzhou, Baiyun

Four Points by Sheraton Guangzhou, Baiyun Reviews

Four Points by Sheraton Guangzhou, Baiyun

No.14, 16 Yuncheng Middle Second Road, Baiyun District, Guangzhou, Guangdong, 510410, China, Baiyun District, Guangzhou, Guangdong, ChinaView Hotel Details
Four Points by Sheraton Guangzhou, Baiyun
Four Points by Sheraton Guangzhou, BaiyunFour Points by Sheraton Guangzhou, BaiyunFour Points by Sheraton Guangzhou, Baiyun
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Four Points by Sheraton Guangzhou, Baiyun Guest Reviews

4.7/5
Outstanding
1650 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1650)
Positive reviews(1598)
Reviews with photos/video(490)
Delicious breakfast(100)
Close to metro(89)
Friendly front desk staff(66)
Great swimming pool(36)
Garden view(21)
Luxurious(20)
Delicious buffet(13)
Negative reviews(52)
Dariela
Classic King Bed Room
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 7, 2024
I had a wonderful stay at Four Points by Sheraton! The kind and caring manager gave me the best room possible according to my preferences. I feel very thankful. I’ve got a high floor one with no neighbors. I couldn’t be more happy, I didn’t hear a word of other people and was enjoying my stay a lot. Very spacious hotel with big modern territory (connected with other Marriott hotels). The room is nice and clean, the views are beautiful and the bed is comfortable. The amenities are also great, especially the gym area. All the equipment is brand new. Special big thanks to all the managers at front desk, to concierge Illion for organizing the delivery of the parcel left at the hotel and housekeeping, very polite and super professional guy. Would definitely recommend to anyone who wants to chill and relax without noisy surroundings.
Response from Property: Dear guest, thank you for staying with us at Four Points by Sheraton Guangzhou, Baiyun. We are glad that you are satisfied with the facilities/service and have an enjoyable stay in our hotel. We hope to provide you with better service in the future, and look forward to your visit again.
Wien
Classic King Bed Room
Stayed in Aug 2024
Couples
2 review
4.5/5
Great
Posted on Aug 11, 2024
Great stay, the bar waiter even treated us a birthday beer for my wife!
Response from Property: Dear guest，we are very grateful for your sincere comments. It is our honor to spend this pleasant time with your stay. We are also excited to learn of your satisfaction with our service has impressed you. We will continue to bring the authentic and warm service to our guests as we always did. We look forward to welcoming your next visit. "
Guest User
Classic King Bed Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 26, 2024
This is the best four points i have been to. A luxuriously spaces room with an impeccable view. The nature of my business allows the convenience of the location to really shine. Close to the largest beauty and leather traders in the world. Not to mention an MRT exit just right infront of the hotel. Will definitely come back again.
Response from Property: Dear guest, thank you for staying with us at Four Points by Sheraton Guangzhou, Baiyun. We are glad that you are satisfied with the facilities and have an enjoyable stay in our hotel. We hope to provide you with better service in the future, and look forward to your visit again.
Guest User
Classic Double Double Bed Room
Stayed in Aug 2024
Family
1 review
2.7/5
Posted on Aug 31, 2024
Everything was great until we spotted a dead cockroach
Response from Property: Dear guest，thank you for staying with us at Four Points by Sheraton Guangzhou, Baiyun. We would like to express my sincere appreciation to you for taking time to share your valuable comment with us. It is with heavy heart to learn that you were not enjoy your stay with us. We have shared your valuable comments with our team members and would be follow-up immediately. Please rest assured that we will look into every possible way to improve our guest service experience. We look forward to having you back again in the near future! Thank you for your kind understanding.
Guest User
Classic Double Double Bed Room
Stayed in May 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on May 27, 2024
I am very satisfied with the diligent service at the front desk. They are very kind and helpful. They are including Jess and Allen and Joyce in restaurant，she so kind,so friendly
Jack S.
Classic King Bed Room
Stayed in Apr 2024
Couples
15 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Good location - close to the metro station and convenient to get to airport from here. Would stay here again!
Response from Property: Dear guest，thank you for staying with us at Four Points by Sheraton Guangzhou, Baiyun. We are pleased that you have an enjoyable stay in our hotel. The hotel is close to Baiyun Cultural Square Station of Metro Line 2, adjacent to Guangzhou Baiyun International Convention Center, Guangzhou Children's Park, Guangzhou Urban Planning Exhibition Center, only 5 minutes' drive from Baiyun Mountain, Guangzhou Gymnasium, Apron 5 Shopping Plaza and Kaide Yunshang Plaza, and only 30 minutes' drive from Guangzhou Baiyun Airport. Provide convenient and superior environment for your business and leisure travel. Looking forward to your visit again, we will spare no effort to create more comfortable and memorable memories for you.
Jamieong
Classic King Bed Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Good will come again if given the chance to. New and clean facilities and amentities
Response from Property: Dear guest，thank you for staying with us at Four Points by Sheraton Guangzhou, Baiyun. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. Sincerely looking forward to your next stay! "
Guest User
Classic King Bed Room
Stayed in Jun 2024
Family
3 review
3.7/5
Posted on Jun 12, 2024
Great for families
Guest User
Classic Double Double Bed Room
Stayed in Aug 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Aug 31, 2024
Very good buisness hotel, Excellent service, Reception person Eliza is a Gem
Response from Property: Dear guest，we are very grateful for your sincere comments. It is our honor to spend this pleasant time with your stay. We are also excited to learn of your satisfaction with our associate Elizabeth/Gem who has impressed you. We will continue to bring the authentic and warm service to our guests as we always did. We look forward to welcoming your next visit.
Guest User
Classic King Bed Room
Stayed in May 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Went there for an exam. It was a really nice stay. Staff are nice and helpful. The hotel was clean and spacious. The environment was very quiet as it's located in a hill. Highly recommended stay for people that want to rest after a busy day.
Response from Property: Dear guest, thank you for staying with us at Four Points by Sheraton Guangzhou, Baiyun. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. Sincerely looking forward to your next stay!
Sanou
Classic Double Double Bed Room
Stayed in Nov 2023
Family
29 review
5.0/5
Outstanding
Posted on Nov 26, 2023
One of the Nicest hotel I have been in Guangzhou. The location, the service everything was perfect 👍🏾
Response from Property: Dear guest，thank you for staying with us at Four Points by Sheraton Guangzhou, Baiyun. We are glad that you are satisfied with the service and location and have an enjoyable stay in our hotel. We hope to provide you with better service in the future, and look forward to your visit again. Four Points by Sheraton Guangzhou, Baiyun.
Pri Singh
Premium Double Double Bed Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 10, 2024
It was an amazing hotel woth great staff. All the four hotels are connected with each other. It was awesome experience
Response from Property: Dear guest, thank you for staying with us at Four Points by Sheraton Guangzhou, Baiyun. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. Sincerely looking forward to your next stay!
Lam
Classic Double Double Bed Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Very good and closes to metro New and the staff are nice But not close to centre of gz
Response from Property: Dear guest, thank you for staying with us at Four Points by Sheraton Guangzhou, Baiyun. We are pleased that you have an enjoyable stay in our hotel. The hotel is close to Baiyun Cultural Square Station of Metro Line 2, adjacent to Guangzhou Baiyun International Convention Center, Guangzhou Children's Park, Guangzhou Urban Planning Exhibition Center, only 5 minutes' drive from Baiyun Mountain, Guangzhou Gymnasium, Apron 5 Shopping Plaza and Kaide Yunshang Plaza, and only 30 minutes' drive from Guangzhou Baiyun Airport. Provide convenient and superior environment for your business and leisure travel. Looking forward to your visit again, we will spare no effort to create more comfortable and memorable memories for you.
Choon Heng
Classic King Bed Room
Stayed in Apr 2024
Family
5 review
4.5/5
Great
Posted on Apr 12, 2024
Quiet location and conveniently located near the airport. It’s good for an early morning flight. The room is well anointed and the shower pressure is good for a nice bath. Would come back to stay again when in Guangzhou.
Response from Property: Dear guest，thank you for staying with us at Four Points by Sheraton Guangzhou, Baiyun. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. Sincerely looking forward to your next stay!
sandy aw
Classic Double Double Bed Room
Stayed in Jul 2024
Travel with friends
17 review
5.0/5
Outstanding
Posted on Jul 26, 2024
Totally enjoy the stay. Quiet environment and is near station.
Response from Property: Dear guest, thank you for staying with us at Four Points by Sheraton Guangzhou, Baiyun. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. Sincerely looking forward to your next stay!