Guang'ao·HOTEL (Guangzhou South Railway Station Hanxi Changlong Subway Station Store) Guest Reviews
4.6/5
Very Good
674 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(674)
Positive reviews(654)
Reviews with photos/video(224)
Friendly front desk staff(80)
Large rooms(63)
Quiet & comfortable(54)
Convenient parking(51)
Close to amusement park(15)
Nice bathtub(13)
Amazing natural light(12)
Easy to call taxis(5)
Negative reviews(20)
Guest User
Parent-child Room
Stayed in Jul 2024
Family
1 review
4.0/5
Very Good
Posted on Jul 29, 2024
Very helpful staff, provided good service and were nice with kids. Breakfast was good, room was spacious and clean.
The hotel was very old and the lobby had little smell, by no aspect it looks like a place that opened in 2024 as trip.com listing claims
Anonymous User
Elegant Queen Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 14, 2024
The first impression when arriving at the hotel was very good. The lobby was bright and spacious. The front desk staff had a very good service attitude and opened a new room. It was also very spacious. There was a golf course outside the window, which was very beautiful [玫瑰][玫瑰], the scenery was picturesque, and the surrounding transportation was convenient. It was very convenient to go anywhere [强][强]
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Guangao International Apartment (Panyu Hanxi Changlong Branch). It is our great honor to serve you. We have always been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition and support, and we look forward to your and your family's stay again.
Anonymous User
Elegant Queen Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 14, 2024
Very good 👍 The room is clean, the service is patient, and the environment is quiet. Both the room and the public area are spacious, and it is a good place for an interview
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support to our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel. We sincerely look forward to your visit again! I wish you a good mood every day!
Guest User
Elegant Queen Room
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 13, 2024
What a warm service. I just asked the cleaning lady to bring a piece of paper and a pen, and she brought me a beautiful notebook. The bed was also very comfortable and I slept until dawn. Great! Great! Great! The surrounding environment is beautiful
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing Guangao International Apartment (Panyu Hanxi Changlong Branch) and thank you for your good comments. We will continue to work hard to give you a better stay experience. We look forward to seeing you again and wish you a happy life!
Jinsibolixiahouba
Audiovisual Double Bed With Immersive Viewing&Large Screen Projection
Stayed in May 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on May 13, 2024
Came here for a meeting, the conference room is upscale, the location is close to Chimelong, the service attitude is good, parking is free, just over 200 yuan, which is very cost-effective in this area.
Original TextTranslated by Google
Response from Property: Thank you for your support of Xiaoao. Your wonderful stay experience is our greatest comfort. With your full five-point praise, Xiaoao is full of energy and will definitely get better and better and live up to your expectations. Remember to come back and stay again.
Anonymous User
Audiovisual Double Bed With Immersive Viewing&Large Screen Projection
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 12, 2024
The service staff are very good, proactive and enthusiastic. The room is very spacious and the bathroom has a bathtub🛁 and a shower🚿😁. It's a great experience.
Original TextTranslated by Google
Response from Property: Dear, thank you for your stay experience and your good comments on Xiaoao. We will not be proud of your praise, but will do a better job of providing caring, righteous and warm service. You are always welcome to come home!!!
Guest User
Elegant Queen Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 12, 2024
The environment is quiet and the light is good. It is very close to Chimelong and even closer to Guangzhou South Station. There is a bus stop at the door and a subway station 800 meters away.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at Guangao International Apartment (Panyu Hanxi Changlong Branch). We are very happy to receive your satisfactory evaluation and enthusiastic recommendation. It is our responsibility to provide guests with warm and thoughtful service and a comfortable and quiet resting environment. We will continue to work hard to serve every guest! Xiaoao thanks you again for your attention to our hotel and look forward to your visit again!
Guest User
Elegant Queen Room
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on May 11, 2024
The price/performance ratio is unbeatable! The room is clean and tidy, quiet, and the service attitude is very good👍
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying at Guangao International Apartment (Panyu Hanxi Changlong Branch)! We will continue to learn and improve, and strive to provide you with the most thoughtful service. I sincerely hope that you can choose the hotel again and give the hotel the opportunity to serve you to experience our progress! Sincerely look forward to your visit again!
Anonymous User
Elegant Queen Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 11, 2024
The room is very comfortable and the front desk upgraded the room for free. The children like it very much. The facilities are complete and the supporting facilities are perfect
Original TextTranslated by Google
Response from Property: Thank you very much for your comments and sharing. Our efforts are inseparable from your support and recognition along the way. With your support and encouragement behind us, our team will work harder to strive to bring more different stay experiences to every guest who has stayed at Guangao International Apartment (Panyu Hanxi Changlong Branch). Thank you again for your recognition and wish you good luck in your work!
Anonymous User
Audiovisual Double Bed With Immersive Viewing&Large Screen Projection
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 11, 2024
The room I booked has not been upgraded yet, so the hotel upgraded it to a family room for free. You can see the golf course from the window.
Sanitation: clean and tidy environment
Environment: the surrounding environment is picturesque
Service: warm, thoughtful and polite service.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Guangao International Apartment (Panyu Hanxi Changlong Branch). It is our great honor to serve you. We have always been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition and support, and we look forward to your and your family's stay again.
Guest User
Deluxe 2-bed Room
Stayed in May 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on May 8, 2024
The guy at the front desk was nice and welcoming. The room was quite spacious and I liked it. The price was acceptable. I will stay here again next time I visit.
Original TextTranslated by Google
Response from Property: Dear, thank you for your stay experience and your good comments on Xiaoao. We will not be proud of your praise, but will do a better job of providing caring, righteous and warm service. You are always welcome to come home!!!
Guest User
Elegant Queen Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 7, 2024
The room is big and well-lit, and it is comfortable to stay. Convenient transportation and good service [Rose] [Rose]
Original TextTranslated by Google
Response from Property: Dear, thank you for your stay experience and your good comments on Xiaoao. We will not be proud of your praise, but will do a better job of providing caring, righteous and warm service. You are always welcome to come home!!!
Anonymous User
Elegant Queen Room
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on May 4, 2024
The room is big enough, the light is good, there is free parking, the front desk lady is very polite, the service attitude is very good, I will come again next time
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!
Guest User
Elegant Queen Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 4, 2024
The room is very good, clean, with good lighting, and you can see the golf course outside the window. It is worth recommending
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Guangao Apartment (Guangzhou Hanxi Changlong Zhongcun Subway Station Branch). Thank you for your comments. We will continue to provide high-quality services to our guests. Welcome to visit us again!
Guest User
Audiovisual Double Bed With Immersive Viewing&Large Screen Projection
Stayed in May 2024
Solo travelers
7 review
1.0/5
Posted on May 2, 2024
The room is very small and does not match the photos. The decoration is very old and there is mold in many places!