City Comfort Inn (Guangzhou Jiaokou Metro Station)

City Comfort Inn (Guangzhou Jiaokou Metro Station) Reviews

City Comfort Inn (Guangzhou Jiaokou Metro Station)

No. 6 Fangxin Road, West of Fangcun Avenue, Liwan District, Guangzhou, Guangdong, ChinaView Hotel Details
City Comfort Inn (Guangzhou Jiaokou Metro Station)
City Comfort Inn (Guangzhou Jiaokou Metro Station)City Comfort Inn (Guangzhou Jiaokou Metro Station)City Comfort Inn (Guangzhou Jiaokou Metro Station)
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City Comfort Inn (Guangzhou Jiaokou Metro Station) Guest Reviews

4.5/5
Good
710 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(710)
Positive reviews(684)
Reviews with photos/video(77)
Easy to get around(79)
Friendly front desk staff(53)
Close to metro(34)
Convenient parking(33)
Large rooms(28)
Delicious breakfast(13)
Good Internet(7)
Stayed multiple times(5)
Negative reviews(25)
Munnie.xox
Deluxe Queen Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Very nice and clean. A bit far from metro station
Response from Property: Dear guests, thank you for your trust in us! City Comfort Inn Guangzhou Jiaokou Subway Station is your warmest home in Guangzhou. Remember to come home often when you have time! I wish you good work and good health!
Tomàs Agùstin
Deluxe Queen Room
Stayed in Aug 2024
Other
2 review
1.0/5
Posted on Aug 25, 2024
Very bad
Response from Property: Dear guest, we are deeply sorry for the problems you encountered during this period. The hotel attaches great importance to the issues you mentioned. We have reported your comments to the relevant departments and will follow up the investigation and coordination to find out the deficiencies and make improvements. We sincerely invite you to visit us again!
Guest User
Business Double Room
Stayed in Sep 2024
Business travelers
2 review
0.5/5
Posted on Sep 11, 2024
I stayed in the hotel on a business trip, thinking that a chain hotel would be good, but the result surprised me. First of all, there were so many mosquitoes at night, and there were many stains on the corners of the floor. Secondly, the Internet in the room was really adequate, and I could connect to the computer for business office. It’s super sluggish and the office network cannot be used. The last thing I can’t accept is that the chairs in the room have not been cleaned at all. They are full of stains and I can’t sit on them. I won’t come back next time. I strongly don’t recommend them.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the problems you encountered during this period. The hotel attaches great importance to the issues you mentioned. We have reported your comments to the relevant departments and will follow up the investigation and coordination to find out the deficiencies and make improvements. We sincerely invite you to visit us again!
Guest User
Business Double Room
Stayed in Sep 2024
Business travelers
2 review
1.0/5
Posted on Sep 11, 2024
The front desk service of this hotel is really terrible. They also said that they would give me a free breakfast only if I gave a five-star review. I said I didn't want breakfast. Then when I entered the room, there was a pungent smell, the smell of sewer moisture. The most disgusting thing was that there was a pool of blood on the bed sheet. It was so obvious that I didn't know if the bed sheet had been changed. The hygiene was really worrying. Bad review
Original TextTranslated by Google
Response from Property: We are very sorry for the unpleasant experience. We apologize for the inadequate service and the bad smell in the room. The hotel's bed sheets and quilt covers are changed for each guest. We have retrained the service staff and strengthened the ventilation of the room. Your feedback is very important to us. We will take immediate measures to improve it. We hope to have the opportunity to make up for this shortcoming in the future and provide you with a better stay experience.
Guest User
Business Double Room
Stayed in Aug 2024
Solo travelers
2 review
3.0/5
Posted on Aug 27, 2024
I brought my children to Guangzhou to play. I had separate rooms for two days. The room size was okay and it was about seven or eight minutes away from the subway. However, on the second day, the tissues were not put away and the quilt cover was not changed. I must remember to open the bathroom. Exhaust fan, otherwise you will doubt your life, overall it is average.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the problems you encountered during this period. The hotel attaches great importance to the issues you mentioned. We have reported your comments to the relevant departments and will follow up the investigation and coordination to find out the deficiencies and make improvements. We sincerely invite you to visit us again!
Guest User
Business Double Room
Stayed in Jul 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 9, 2024
The room is hygienic and clean, the environment is comfortable, it is convenient to travel, and the staff's attitude is also very good. It is worth booking again.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-star review. The beautiful time and urban convenience are so convenient to meet you unexpectedly. Thank you for this fate. We will cherish it even more and look forward to seeing you next time! Best wishes!
Guest User
Business Double Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The room is spacious, the service is good, and I am satisfied👍
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing City Comfort Inn Guangzhou Jiaokou Subway Station. We are warm and hospitable and provide considerate service. We are glad that you have been touched by our efforts. Excellent service will make you feel more beautiful. If you like us, you can promote us to your friends. We look forward to your visit again and wish you a happy life!
Guest User
Standard Queen Room
Stayed in May 2024
Travel with friends
7 review
4.5/5
Great
Posted on May 6, 2024
I went there early on May Day. I contacted the front desk to check in if there was an available room. I was very satisfied with this, but the room was not very good. After I checked in, the front desk took the initiative to call and ask if I was satisfied with the room. After informing me of the situation, the second They upgraded my room for free when there was room available. The new room is much larger and the lady at the front desk is great. For chain hotels, the bedding and quilt covers are more reliable. They are changed after every guest, and the cleaning lady is also very good. The location is also very good. It's just a few minutes' walk after exiting the Jiaokou subway station. However, the TV is a bit small and the screen casting is usable, but because each room does not have an independent network, it may lead to miscasting. I will consider staying here next time
Original TextTranslated by Google
Response from Property: Thank you very much for your evaluation of the hotel. Even though I couldn't get your 5-star praise (the baby was a little unhappy), your praise is our eternal motivation and your satisfaction is our constant pursuit. I hope you will stay next time You will choose our hotel again. Thank you very much for your support and trust. I wish you good health and smooth work!
Shunshunran
Business Double Room
Stayed in May 2024
Couples
124 review
4.0/5
Very Good
Posted on Jun 1, 2024
This is my first time staying at a city convenience hotel, and it feels okay.
Original TextTranslated by Google
Response from Property: Dear guest, it is our regret not to receive your full approval. Your satisfaction is our greatest gain. We are very happy to add beauty to your trip and sincerely look forward to meeting you again! I wish you good health and success in your work!
Jiangjiangjiangjiangjiang
Standard Queen Room
Stayed in Apr 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 3, 2024
Hygienic and clean, close to the subway station, convenient for travel
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your love and recognition of the hotel. We have been working hard to create a comfortable stay experience for our guests and look forward to your stay again! I wish you success in your work and good health!
Guest User
Standard Queen Room
Stayed in Feb 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Feb 19, 2024
The room is generally okay. The lady at the front desk is very nice and friendly. She has a happy smile. She speaks Mandarin very well and is very patient. I will choose their home next time I come to Guangzhou. It is also close to the subway station, which makes traveling more convenient.
Original TextTranslated by Google
6/7
Response from Property: Dear guests: Hello! Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. City Convenient Guangzhou Jiaokou Metro Station Store strives to continuously create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. City Comfort Inn Guangzhou Jiaokou Metro Station Store looks forward to your visit again!
Guest User
Standard Queen Room
Stayed in Aug 2024
Travel with friends
34 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The location of the hotel is convenient and easy to find. The service attitude is very good. The surrounding transportation and dining are also very convenient. I often play here and buy flowers and stay here for one night. I will stay here next time if I have a chance.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for staying at City Comfort Inn Guangzhou Jiaokou Metro Station Store! We are very honored to receive your praise and affirmation. We will continue to maintain the advantages you mentioned. On behalf of all the staff of our store, we would like to send our sincere blessings. I wish you smooth work and a happy life!
Anonymous User
Standard Queen Room
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 17, 2024
It's okay. The room is spacious and not depressing. The hotel facilities and equipment are very good. The hygiene is also very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for sharing your stay experience. The hotel is committed to giving our most distinguished guests a good experience and feeling. We look forward to visiting you again and wish you a happy journey!
Guest User
Standard Queen Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 17, 2024
Service: The lady at the front desk is very enthusiastic. There are also people serving at the front desk at night. The hygiene is very clean. The environment is quite quiet and very close to the subway station. It is convenient to travel.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for taking time out of your busy schedule to share your stay experience here. It is our mission to provide the most sincere care to every guest, and it is our honor to satisfy you! We look forward to your visit again and wish you a happy life!
Guest User
Standard Queen Room
Stayed in Aug 2024
Travel with friends
3 review
1.5/5
Posted on Aug 14, 2024
I booked a room of more than 20 square meters, but the room I was actually given was less than 15 square meters, which was a huge shrinkage.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your evaluation of the hotel. I regret that I could not get your full praise. As for the room size you mentioned, the square meters are clearly marked on the platform. The room square meters are calculated from the time you enter the door. If you think it is smaller, you can try it next time. Consider booking other room types. I hope you will choose our hotel next time. Thank you very much for your support and trust. I wish you good health and smooth work!