Hanqun Hotel (Guangzhou Baiyun International Airport) Guest Reviews
4.1/5
677 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.2
Cleanliness4.0
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All reviews(677)
Positive reviews(624)
Reviews with photos/video(114)
Offers pick-up/drop-offs(148)
Close to airport(90)
Easy to get around(65)
Great value for money(51)
Strange smell in room(24)
Friendly front desk staff(17)
Perfect for business trips(16)
Amazing natural light(2)
Negative reviews(53)
Guest User
Budget Twin Room
Stayed in Nov 2024
Solo travelers
31 review
3.5/5
Posted on Dec 25, 2024
The bad:
location is not very convenient, although they provide free shuttle service to the airport / closest MRT station which are 15 minutes away.
No windows, All of rooms are cigarette smoke smelling.
Faucet is clogged and they use the box spring without the mattress - China equals strange behaviors, lol.
The good:
Receptionist was helpful and friendly.
My WeChat wasn't working, they allowed my friend to send ¥1k through them.
Great residential district and there is a night market daily street, food and entertainment is guaranteed.
iqa8678
Budget Twin Room
Stayed in Nov 2024
Family
4 review
4.2/5
Very Good
Posted on Dec 21, 2024
very close to baiyun airport and provides free shutter. The employee or hotel manager told me there was a Muslim shop nearby and he was really nice.
Maro 马洛恩
Budget Twin Room
Stayed in Sep 2024
Business travelers
6 review
1.7/5
Posted on Oct 21, 2024
Please refrain from booking at this hotel currently, as there are extensive construction works nearby causing significant noise disturbance, making it difficult to sleep. The mattress quality needs improvement and replacement, and there are no adequate facilities provided by the reception. Inside the room, there is a water drainage channel that causes continuous noise due to the sound of water flow, making it hard to relax. Additionally, the shampoo and soap are provided in a shared container rather than individual ones, and the hotel overall needs more attention to cleanliness. I recommend avoiding booking until the services are improved.
6/8
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. We are sorry for the inconvenience caused to you during the renovation of the government project. We look forward to visiting you again
Mishka_91
Budget Twin Room
Stayed in Nov 2024
Business travelers
12 review
4.7/5
Amazing
Posted on Dec 27, 2024
Very big airport,
Many Gates, Many services
I like it
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
calmness feeling
Budget Twin Room
Stayed in Sep 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Oct 18, 2024
The hotel is simple cleanliness is good
But really like is the hair salon nearby 😀 I like the hair spa as a traveller I want to relax my mind and this hair salon pampers my day.
❤️ At first I was hesitant but in my experience I probably will go next time ❤️
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Budget Twin Room
Stayed in Sep 2024
Solo travelers
5 review
3.0/5
Posted on Oct 22, 2024
The receptionist was serious and because of the construction it gets quite noisy in the morning
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. We are sorry for the inconvenience caused to you during the renovation of the government project. We look forward to seeing you again!
ADNAN MUHAMMAD Pk
Budget Twin Room
Stayed in Sep 2024
Business travelers
54 review
5.0/5
Outstanding
Posted on Oct 15, 2024
It's nice and good hotel, friendly staff, pick n drop available as per your required time.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Mr.Captain_tz
Airguest Comfort Twin Room
Stayed in Jul 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The hotel is clean and nice. Airport transport is very reliable. I would recommend anyone to stay.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Budget Twin Room
Stayed in Jul 2024
Solo travelers
1 review
1.0/5
Posted on Aug 7, 2024
No cleanness, smell of cigarettes,smell like someone vomit inside room, carpet is dirty, No hygiene, can't sleep due to suffocation !! This hotel is not for foreigners to stay at night !! The windows are permanently sealed, with no fresh air inside the room.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Saud
Budget Twin Room
Stayed in Sep 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Oct 25, 2024
According to price its really good
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Live for travel
Budget Twin Room
Stayed in Jun 2024
Solo travelers
1 review
3.5/5
Posted on Jul 6, 2024
Best for solo travelers.
Airport is very near, Subway is nearby.
Easy to find Halal restaurant for Muslims.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Budget Twin Room
Stayed in Nov 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Dec 27, 2024
The hotel is Good, food court is every where at the corner. Trasport to and flow was convinience and puntual. Room service was also very satisfied except the water tap was a little old.
ABDUL SAMAD BIN ABDUL
Budget Twin Room
Stayed in Nov 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Front office warmly welcome and see me leaving at 10pm for the airport... transportation were free both ways....will stay again ...I like the room with window and sunshine
Muhammad
Budget Twin Room
Stayed in May 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Jun 22, 2024
The bed was comfortable. It is very close to the airport. There is a shuttle bus to the airport the next day.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Traveling couple
Budget Twin Room
Stayed in Nov 2024
Family
9 review
2.0/5
Posted on Dec 12, 2024
Hotel was really bad smelling like smoke and rooms are so old and terrible, Receptionist cannot speak English, We Never choose again.