Lavande Hotel (Guangzhou South High-speed Railway Station Shibi Metro Station) Reviews
Lavande Hotel (Guangzhou South High-speed Railway Station Shibi Metro Station)
Aoyuanyue Times Building, No. 138 Middle Shizhou Road, Panyu District, Guangzhou, Guangdong, 511400, ChinaView Hotel Details
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Lavande Hotel (Guangzhou South High-speed Railway Station Shibi Metro Station) Guest Reviews
4.4/5
1671 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(1671)
Positive reviews(1555)
Reviews with photos/video(175)
Convenient location(264)
Easy to get around(245)
Friendly front desk staff(163)
Offers pick-up/drop-offs(122)
Close to train station(78)
Large rooms(58)
Elevator was OK(21)
Nice toiletries(13)
Negative reviews(116)
Fengshenqiji
Romantic Room
Stayed in Jul 2024
Couples
26 review
5.0/5
Outstanding
Posted on Jul 29, 2024
The service is so good that there is nothing to say, enthusiastic and efficient, and basically responds to every request.
Response from Property: The sun is not dry and the breeze is just right. In the season when the weather has just turned warm, I have received your warm 5-point praise. Xiaoli, thank you very much. Every season has unforgettable scenery, and every hotel has its own unique scenery. There are memorable highlights. Xiaoli hopes that Laifeng will be the warmest and most unique one in your memories! I hope Xiaoli can provide you with better service next time you stay. Love you so much! !
Jacobus Carolus
Deluxe Double Room
Stayed in Mar 2023
Business travelers
167 review
2.7/5
Posted on Mar 20, 2023
Can not believe they dare to ask such room rate.
Hotel was supposed to be walking distance from the Guangzhou South Railway station, well there is construction all around so had to walk nearly an hour before arriving at the hotel.
Then there is construction ongoing in the hotel, actually in the room beside mine.
Finally, breakfast is outside in a different location, only Chinese. Have seen factory cantines cleaner than this.
Staff was friendly and helpful. Room was clean but will not stay here again in the future.
Response from Property: Dear guest, we are really sad and sorry to see your text. It is indeed our negligence to bring you a perfect experience. We feel ashamed and will do our best to actively rectify the slots you raised. We must learn lessons and improve. We hope that next time we pass by Baodi, we can give us another chance to make up for our mistakes. We will definitely bring you a different experience and service. Xiaoli looks forward to serving you again!
Tee Yong
Deluxe Double Room
Stayed in Aug 2023
Couples
1 review
4.7/5
Amazing
Posted on Aug 22, 2023
The experience was great. The hotel is located close to Guangzhou South Railway Station, making it convenient for me to get to the hotel after a somewhat long train ride to the station. It is also closely located to fun places like the Chimelong parks. The hotel bed was comfortable. There was also a constant supply of drinking water. Perhaps, the hotel rent was reasonable compared to nearby hotels.
Response from Property: Went to different places, saw different scenery, knew different things, felt different life... We have been looking for a beautiful encounter during our travels, which can accompany us to experience a unique memory... Xiaoli is very happy to meet you, and very happy to accompany you to have such a warm memory in this city. Dear friend, go home and visit often~~~ I wish you a happy life!
Hanif Razali
Deluxe Double Room
Stayed in Oct 2023
Business travelers
5 review
3.5/5
Posted on Dec 28, 2023
A bit far from center but acceptable because near to train station
EKL
Deluxe Double Room
Stayed in May 2023
Solo travelers
7 review
3.7/5
Posted on Jun 9, 2023
Great location.
They has a free shuttle service to South railway station, but need to book in advance, so it’s hard for foreigner to get.
Room was not that clean, dust on the floor and hair on my bed sheet!!!!!
Response from Property: I am very sorry to bring you such an experience. After receiving your feedback, Xiaoli has contacted the room manager as soon as possible to review the emergency meeting. Hygiene has always been the top priority of Xiaoli's home. Implement a stricter management method, strengthen the three-level ward round system, and resolutely prevent such things from happening again. Xiaoli has also strengthened the training of her partners. Although this time you have a bad experience, Xiaoli must strengthen training and corrections. Looking forward to your coming back again to witness Xiaoli's growth~~ღ( ´・ᴗ・` ) heartfelt
Nilo
Deluxe Double Room
Stayed in Nov 2022
Business travelers
14 review
4.0/5
Very Good
Posted on Nov 28, 2022
The hotel room is newly renovated which is nice and clean but the lobby and lift is old. I stayed only to sleep and was moved from XS apartment hotel in Guanzhou which was terrible so this one is a much better upgrade.
Response from Property: Dear guest officer, thank you for choosing Lavande Hotel. Guangzhou High Speed Railway South Station Shibi Subway Station Branch, and use your precious time to share your stay experience! I am very glad to know that you had a pleasant stay at Lavande Hotel. We have a convenient and superior geographical location and a comfortable environment, which is an excellent choice for your business trips and leisure trips! Adhering to the service concept of "neighborhood service", Lavande Hotel is committed to providing excellent and meticulous service to every guest from all over the world. Sincerely look forward to your stay again and spend a good time with Xiaoli!
Erin Yeung
Deluxe Room (2 beds)
Stayed in Jun 2022
Business travelers
20 review
4.7/5
Amazing
Posted on Jun 25, 2022
The location is closed to the GZ south Train station. But not walkable distance, it takes around 25 mins walk.
While to the metro station, it is only 3 mins.
The breakfast is so so. …
The room is clean and view is good. I will book again for the next trip.
Guest User
Family Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Pretty nice
Sofanor
Deluxe Double Room
Stayed in May 2023
Business travelers
5 review
4.2/5
Very Good
Posted on May 9, 2023
Good value for money. Excellent location
DARCY AARON
Deluxe Double Room
Stayed in Aug 2022
Business travelers
59 review
4.5/5
Great
Posted on Aug 11, 2022
Very friendly staff and comfortable room. I forgot to ask if they have non-smoking room and I got a room where everything has the smell deep in the floor, sheets, etc. but that is maybe my own fault but if you don't smoke like me, remember to ask! :) I enjoyed the simple but tasty breakfast even for someone who doesn't eat meat :) I also went for a run in the local area and found some cool local streets, some trees and hills and I walked to and from the train station in two different directions and both were about 30 minutes and easy enough to navigate :)
Ben Nolan
Deluxe Double Room
Stayed in Aug 2022
Solo travelers
7 review
3.5/5
Posted on Aug 20, 2022
Convenient for the train station, maybe 10 minutes in a taxi.
Response from Property: Dear guest, hello! Xiaoli is deeply sorry for your failure to meet your requirements during this stay, and I hope you can give us another chance, so that we can deeply impress you again, and thank you for your comments on us. During your stay If you have any questions, you can call the front desk at any time, and the front desk partners will help you solve them. I wish you a happy life and smooth work!
Hyong Youl Cho
Deluxe Double Room
Stayed in Mar 2023
Business travelers
15 review
3.2/5
Posted on Mar 7, 2023
OK, but too expensive.
zj5411
Deluxe Room (2 beds)
Stayed in Aug 2024
Family
14 review
5.0/5
Outstanding
Posted on Sep 2, 2024
The hotel is very close to the railway station, and travel is very convenient. The last subway arrives at 11 o'clock that night, so it is convenient to come back no matter how late you play in the center of Guangzhou. The hotel also provides a drop-off service, which is very humane and good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of Xiaoli. Live a simple life and walk slowly on the long road. This summer, I want to go with you to enjoy the mountain breeze and look at the stars and the sea~~~ In Laifeng, there is always unexpected warmth. Xiaoli hopes that you will be as warm as spring, with flowers blooming, birds singing and flowers fragrant. Xiaoli will serve every guest better. We also hope that you can come often to sit, sip tea, read books, and chat. It is a pleasant place. We are waiting for you at Lavande and waiting to meet you.
Guest User
Deluxe Double Room
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 16, 2024
Very close to the high-speed rail, very convenient, the room is large and comfortable, with a refrigerator, electric curtains, free delivery to the high-speed rail station, and free lemon tea. I highly recommend this place!
Original TextTranslated by Google
Response from Property: Wow! Thank you for taking your precious time to evaluate Xiaoli’s service. What Lavande pursues is not only customer satisfaction, but also focusing on surprising and touching guests. Xiaoli will definitely not forget her original intention and continue to work hard to improve the service. We will do better and provide you with a better stay experience. Xiaoli looks forward to meeting you next time and wishes you a happy life!
Guest User
Deluxe Room (2 beds)
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 14, 2024
I am very satisfied with the facilities and services of this hotel. The room is clean and tidy, and the accessories are of good quality, making people feel comfortable and warm. It is also close to the subway station. When we arrived at the station in the evening, there were staff to pick us up for free, which was very good. There are also breakfast snacks downstairs
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of Xiaoli. Live a simple life and walk slowly on the long road. This summer, I want to go with you to enjoy the mountain breeze and look at the stars and the sea~~~ In Laifeng, there is always unexpected warmth. Xiaoli hopes that you will be as warm as spring, with flowers blooming, birds singing and flowers fragrant. Xiaoli will serve every guest better. We also hope that you can come often to sit, sip tea, read books, and chat. It is a pleasant place. We are waiting for you at Lavande and waiting to meet you.