Grand International Hotel

Grand International Hotel Reviews

Grand International Hotel

No.468 Tianhe North Road, Tianhe District, Guangzhou, Guangdong, 510635, ChinaView Hotel Details
Grand International Hotel
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Grand International Hotel Guest Reviews

4.6/5
Very Good
1704 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1704)
Positive reviews(1635)
Reviews with photos/video(157)
Friendly front desk staff(101)
Easy to get around(92)
Large rooms(51)
Delicious breakfast(40)
Perfect for business trips(38)
Stayed multiple times(31)
Located downtown(18)
Awesome gym(7)
Negative reviews(69)
Yusuf
Cozy Single Room
Stayed in Sep 2024
Business travelers
18 review
3.0/5
Posted on Oct 23, 2024
i know this hotel more than 15 years. become old, carpets crazy dirt and smelling.
Response from Property: Dear guest：Thank you for choosing to stay at Grand International Hotel and for your valuable feedback. We apologize for the inconvenience caused by the unsatisfactory condition of our rooms and the unpleasant experience it has brought you. We will strive to improve our service levels and quality while enhancing the maintenance of our facilities, so that our guests can have a better experience. We sincerely look forward to your return visit.
Anonymous User
Deluxe Double Room
Stayed in Dec 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 22, 2023
Special thank you to Front Desk staff at Grand International Hotel，they are very professional and friendly. check in and check out is very fast and efficient, they also sent me a very nice and beautiful gift with best wishes. This is the first time I stay in Grand international hotel， the room is comfortable and warm. I liked the restaurant on the first floor, which was good and delicious with lots of Canton food, also the price was good. hotel is far away from Metro station，while it is very convenient to book a car or taxi in hotel by door man. Hotel has a gym, and an outdoor swimming pool which is closed in the Winter. The Spa is also perfect, I recommended it if you have time to step in. I never see a bar here but the lobby bar was quite and good for us to meet the suppliers here with some coffee and tea. I definatly will come back if I have business in Guangzhou
Response from Property: Dear guests, sincere greetings from Guangzhou Grand International Hotel! Thank you for your thoughtful comments and final recognition and appreciation of us, we are glad that you share your stay with us, which is the best motivation for us to provide you with better service. Guangzhou Jiayi International Hotel is located in the center of the city with convenient transportation, shopping and food are very convenient. We look forward to your visit to Guangzhou Grand International Hotel again, we will provide you with better service.
evpmvp
Deluxe Double Room
Stayed in Dec 2023
Other
14 review
3.5/5
Posted on Dec 27, 2023
It’s a great hotel overall, but definitely not 5 stars as the rating shows, at most 4 stars.
Response from Property: Dear Guest, Greeting from Grand International Hotel. Be honest thanks for your supporting. We wish you spend good stay in our Hotel any time. Looking forward to serving you!
Jessica0000
Deluxe Double Room
Stayed in Dec 2023
Couples
18 review
5.0/5
Outstanding
Posted on Dec 27, 2023
We got in around 1500 and had a quick check in. The staffs in the reception are really nice
Response from Property: Dear Guest, Greeting from Grand International Hotel. Be honest thanks for your supporting. We wish you spend good stay in our Hotel any time. Looking forward to serving you!
Haresh
Deluxe Double Room
Stayed in Apr 2024
Business travelers
31 review
3.7/5
Posted on May 20, 2024
Good hotel just in from of the shopping mall and Starbucks and Mac Donald , good for attending trade shows
Response from Property: Dear guest: Thank you for your support of Grand International Hotel! Your affirmation is our driving force for continuous improvement! We sincerely look forward to your coming again to feel the changes and differences of the hotel every day.
Guest User
Deluxe Double Room
Stayed in Sep 2023
Couples
27 review
3.2/5
Posted on Oct 1, 2023
It is a great hotel in a very good location. However service staff and cleaning could be better. The experience was ok and probably better next time.
Response from Property: Dear guest, thank you for choosing to stay at Grand International Hotel Guangzhou and leaving valuable comments. We are very sorry for your unpleasant experience, and we take your concerns seriously and have passed your comments on to the relevant hotel operations. To provide you with a comfortable living environment and feel at home service is the heart and common goal of all hotel staff. We sincerely look forward to your coming again. Wish you and your family a happy life!
Guest User
Deluxe Double Room
Stayed in Dec 2023
Business travelers
9 review
1.7/5
Posted on Jan 6, 2024
Bad service and the room very dirty
Response from Property: Dear guests, Guangzhou Grand International Hotel extends sincere greetings to you! Thank you for your comments and support of our hotel. For security and soundproofing, the Windows of the hotel rooms are enclosed with double glazing. Since the glass is more complex, we will gradually clean it. At the same time, we also feel that the stain on the window has affected your stay experience and we are very sorry for this. Your comments have been forwarded to the relevant departments for follow-up. We look forward to your visit to Guangzhou Grand International Hotel again, we will provide you with better service.
DINESH MANU
Deluxe Double Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 10, 2024
Great hotel for business. A bit run down but comfortable and clean.
Response from Property: Dear guest: Thank you for your support of Grand International Hotel! Your affirmation is our driving force for continuous improvement! We sincerely look forward to your coming again to feel the changes and differences of the hotel every day.
Yusuf
Cozy Single Room
Stayed in Sep 2024
Business travelers
18 review
2.5/5
Posted on Oct 23, 2024
carpets smelling, dirty and oldest hotel
Response from Property: Dear guest：Thank you for choosing to stay at Grand International Hotel and for your valuable feedback. We apologize for the inconvenience caused by the unsatisfactory condition of our rooms and the unpleasant experience it has brought you. We will strive to improve our service levels and quality while enhancing the maintenance of our facilities, so that our guests can have a better experience. We sincerely look forward to your return visit.
Marishkin
Deluxe Room (2 beds)
Stayed in May 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on May 6, 2024
Very good hotel, placement is very good , clean, breakfast is good
Response from Property: Dear guests: Thank you for choosing to stay at Grand International Hotel and share your comments. I'm glad you enjoyed your trip. We will further improve our services to make your next stay more comfortable. Wish you a happy life.
Amjad ( MJ )
Deluxe Double Room
Stayed in Jun 2024
Business travelers
38 review
4.5/5
Great
Posted on Jun 30, 2024
Fast service, friendly. But the hotel needs renovation
Response from Property: Dear guests, sincere greetings from Grand International Hotel! Thank you for your comments and support of our hotel. We are happy for you to share your stay with us and give us compliments, which is the best motivation for us to provide you with a better service. At the same time, your opinions are also vital to our improvement, and have been passed on to the relevant departments for better improvement. We look forward to your coming to Grand International Hotel again, we will provide you with better service.
112358
Deluxe Double Room
Stayed in Dec 2023
Couples
8 review
4.7/5
Amazing
Posted on Feb 17, 2024
The hotel was great and in an ideal location. The size of the room was perfect and well cleaned every day. Only downside was the WiFi - slow. Overall would recommend!
Response from Property: Dear guests, sincere greetings from Grand International Hotel! Thank you for your comments and support of our hotel. We are happy for you to share your stay with us and give us compliments, which is the best motivation for us to provide you with a better service. At the same time, your opinions are also vital to our improvement, and have been passed on to the relevant departments for better improvement. We look forward to your coming to Grand International Hotel again, we will provide you with better service.
Stanislav97
Cozy Single Room
Stayed in Aug 2024
Other
2 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Really good hotel with good location!
Response from Property: Dear guest: Thank you for your support of Grand International Hotel! Your satisfaction makes us very pleased, we will take your encouragement to continue to move forward, for each guest to create a more comfortable, warm environment, to provide more satisfactory service, the hotel is located in the center of the downtown business district, convenient travel, room facilities are complete, is the best choice for business travel accommodation, sincerely look forward to your stay again!
Guest User
Deluxe Double Room
Stayed in Nov 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 25, 2023
Food is not bad The address is very convenient The environment is quiet An old but friendly hotel
Response from Property: Dear guests, sincere greetings from Guangzhou Grand International Hotel! Thank you for your comments and support of our hotel. We are happy for you to share your stay with us and give us compliments, which is the best motivation for us to provide you with a better service. We look forward to your visit to Guangzhou Grand International Hotel again, we will provide you with better service.
Eng. Sam
Deluxe Double Room
Stayed in Jun 2024
Business travelers
9 review
2.7/5
Posted on Jun 12, 2024
Room light is not enough, room smells is so so
Response from Property: Dear guest, Thank you very much for choosing to stay at Grand International Hotel Guangzhou and for your valuable comments. We are deeply sorry that the condition of our room did not meet your expectations and caused you to have an unpleasant experience. We will strive to improve the level and quality of service, while strengthening the maintenance of hotel facilities, so that guests can have a better experience. We sincerely look forward to your coming again.