Vienna Hotel (Guangzhou Pazhou Convention and Exhibition Center tang Branch)

Vienna Hotel (Guangzhou Pazhou Convention and Exhibition Center tang Branch) Reviews

Vienna Hotel (Guangzhou Pazhou Convention and Exhibition Center tang Branch)

No.305 West of Zhongshan Avenue, Tianhe District, Guangzhou, Guangdong, 510630, ChinaView Hotel Details
Vienna Hotel (Guangzhou Pazhou Convention and Exhibition Center tang Branch)
Vienna Hotel (Guangzhou Pazhou Convention and Exhibition Center tang Branch)Vienna Hotel (Guangzhou Pazhou Convention and Exhibition Center tang Branch)Vienna Hotel (Guangzhou Pazhou Convention and Exhibition Center tang Branch)
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Vienna Hotel (Guangzhou Pazhou Convention and Exhibition Center tang Branch) Guest Reviews

4.1/5
656 review
Verified reviews
Location4.0
Amenities3.9
Service4.1
Cleanliness4.1
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All reviews(656)
Positive reviews(570)
Reviews with photos/video(51)
Classy environment(72)
Friendly front desk staff(55)
Easy to get around(52)
Would stay again(23)
Many dining options(20)
Perfect for business trips(14)
Poor air conditioning(13)
Negative reviews(86)
Ong Chen Shang
Superior Single Room
Stayed in Apr 2024
Business travelers
21 review
3.2/5
Posted on Apr 19, 2024
Room is old, and it is very noisy, cleanliness still ok. But the furniture was very old. Front desk still ok, they will say good morning to you.
Response from Property: Dear guest, hello! We are sorry that we did not bring you a satisfactory stay experience, we have always paid attention to the feelings of guests during the stay, and actively improve our professional level and service standards, and strive to let guests feel the warmth of home. We are still not perfect in terms of quality. Thank you for taking the time to inform us of our shortcomings so that we can improve. We are willing to grow in your attention and look forward to serving you again next time you stay!
Guest User
Deluxe Triple Room
Stayed in May 2024
Business travelers
3 review
4.0/5
Very Good
Posted on Jul 28, 2024
nice。
Glebandariy
Deluxe Triple Room
Stayed in May 2022
Solo travelers
86 review
5.0/5
Outstanding
Posted on May 30, 2022
Love this hotel very much
Guest User
Superior Single Room
Stayed in Mar 2024
Business travelers
5 review
2.5/5
Posted on Mar 15, 2024
There is a nightclub downstairs with loud music. The price doesn't match the environment. It's terrible.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and comments! Thank you for your comments. We apologize that the hotel was fully booked during your stay at the exhibition! We will strengthen the improvement of the hotel's hardware and software facilities and service quality. The hotel will regularly maintain and update the room environment, equipment and public area facilities to ensure that you have a more comfortable and clean environment. I hope you will have a brand new experience next time you visit! I look forward to your visit again!
Guest User
Superior Single Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 23, 2024
The hotel room is clean and comfortable. The front desk 0108 has a good service attitude.
Original TextTranslated by Google
Guest User
Superior Single Room
Stayed in Dec 2023
Family
1 review
1.0/5
Posted on Jan 2, 2024
The KTV is right next to it. It's noisy all night and day. It's dirty and messy. It's not worth the price.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are sorry that we did not bring you a satisfactory stay experience. We have always paid attention to the guests' feelings during their stay, and actively improved our professional level and service standards, striving to make guests feel the warmth of home. We are still not perfect in terms of quality. Thank you for taking your precious time to tell us our shortcomings so that we can improve. We are willing to grow with your attention and look forward to serving you again next time you stay!
Mr BruceLin
Superior Double Room
Stayed in Dec 2023
Business travelers
16 review
1.0/5
Posted on Dec 24, 2023
I'm not satisfied with the room at all. It's a serious negative review. I booked a twin bed for a business trip. When I got to the room on the 4th floor, I heard the sound of the fan whirring loudly. It was very rhythmic and the sound was very loud. It was the same as the TV. I called the front desk to change the room but they said it was not available. Later I asked the chef to come over and find out why. No one came at dawn. If it was not too late and too sleepy, I would just leave! I'm really sorry for the brand of this hotel. I guess some hotels have been renovated before, but you should do better. I really don't know what to do if I can't do it right. The hot water in the hotel is not hot at all, it's cold and the heating is not good. It’s not warm. If you live in winter, be prepared to freeze. 1. Hygiene is not good, there is mold under the bed in the room, and there is obvious dirt on the washbasin in the bathroom. Second, parking is not possible, there are very few parking spaces, only a few cars can be parked, the paid parking next door is very expensive, 15 an hour, the room fee is more than 300 for one night's sleep, and the parking fee is 120 Third, the front desk service is not good and unprofessional, not to mention the hotel’s platinum card and breakfast delivery, the key words are weak, the clothes and mental appearance are low-end, the operation is very amateur, and it takes more than ten minutes to check in Fourth, there is a spa and foot massage downstairs. This is very convenient, but I didn’t go to see it. I guess it’s just like that. Anyway, I have stayed in so many hotels, and this is the only one that made me comment so carefully. It is rare. The accommodation experience is sorry for the price. If you have requirements for sleep, don’t go there.
Original TextTranslated by Google
Response from Property: Hello dear guests! We are sorry that we did not bring you a satisfactory stay experience. We have always paid attention to the guests' feelings during their stay, and at the same time actively improved our professional level and service standards, striving to make guests feel as warm as returning home. We are still not perfect in terms of quality. Thank you for taking the time to tell us where we are falling short so we can improve. We are willing to grow with your attention and look forward to serving you again next time you stay!
Huaqizheng
Executive Double Room
Stayed in Apr 2024
Business travelers
34 review
3.2/5
Posted on Apr 24, 2024
Too ordinary, can't live here
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are sorry that we did not bring you a satisfactory stay experience. We have always paid attention to the guests' feelings during their stay, and actively improved our professional level and service standards, striving to make guests feel the warmth of home. We are still not perfect in terms of quality. Thank you for taking your precious time to tell us our shortcomings so that we can improve. We are willing to grow with your attention and look forward to serving you again next time you stay!
Guest User
Superior Single Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 12, 2023
I stayed here on a business trip. The hotel facilities are also good. I am very satisfied. It is really great. This hotel has a laundry room on the 4th floor. The hotel room is very clean and the big bed is very comfortable
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online personal butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel Pazhou Exhibition Center Tangxia Branch. Thank you for your recognition of us. The hotel is equipped with a large healthy sleep mattress, allowing you to welcome a full day in a sweet dream. Vienna will always be your home. Love you! Welcome to come home often! Come often! Thank you again for your love for Vienna Hotel Pazhou Exhibition Center Tangxia Branch. Xiao Wei looks forward to you coming home often to check if I am slack.
Guest User
Superior Single Room
Stayed in Nov 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 1, 2023
The room facilities are complete, it is convenient to stay when on a business trip. The overall environment is warm and quiet, and the room is clean and tidy. I will choose it next time. 😋😋😋😋
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online personal butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel Pazhou Exhibition Center Tangxia Branch. Thank you for your recognition of us. The hotel is equipped with a large healthy sleep mattress, allowing you to welcome a full day in a sweet dream. Vienna will always be your home. Love you! Welcome to come home often! Come often! Thank you again for your love for Vienna Hotel Pazhou Exhibition Center Tangxia Branch. Xiao Wei looks forward to you coming home often to check if I am slack.
Guest User
Superior Single Room
Stayed in Nov 2023
Business travelers
14 review
5.0/5
Outstanding
Posted on Nov 30, 2023
Good service, I often stay here when I travel on business, I am an old customer. They also gave me breakfast, which is very thoughtful, I will come often in the future.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online personal butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel Pazhou Exhibition Center Tangxia Branch. Thank you for your recognition of us. The hotel is equipped with a large healthy sleep mattress, allowing you to welcome a full day in a sweet dream. Vienna will always be your home. Love you! Welcome to come home often! Come often! Thank you again for your love for Vienna Hotel Pazhou Exhibition Center Tangxia Branch. Xiao Wei looks forward to you coming home often to check if I am slack.
Guest User
Superior Single Room
Stayed in Nov 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 28, 2023
The hotel is very good, the location is very good, close to the subway station and BRT, the front desk staff also patiently explained
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online personal butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel Pazhou Exhibition Center Tangxia Branch. Thank you for your recognition of us. The hotel is equipped with a large healthy sleep mattress, allowing you to welcome a full day in a sweet dream. Vienna will always be your home. Love you! Welcome to come home often! Come often! Thank you again for your love for Vienna Hotel Pazhou Exhibition Center Tangxia Branch. Xiao Wei looks forward to you coming home often to check if I am slack.
Guest User
Executive Double Room
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 28, 2023
The hotel is very clean and I am very satisfied with it. There is a snack street near Tangxia Archway. There is a BRT bus station, which is very convenient for travel. The hotel also has a self-service laundry service on the 4th floor. It is good. I will come again next time
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online personal butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel Pazhou Exhibition Center Tangxia Branch. Thank you for your recognition of us. The hotel is equipped with a large healthy sleep mattress, allowing you to welcome a full day in a sweet dream. Vienna will always be your home. Love you! Welcome to come home often! Come often! Thank you again for your love for Vienna Hotel Pazhou Exhibition Center Tangxia Branch. Xiao Wei looks forward to you coming home often to check if I am slack.
Guest User
Executive Double Room
Stayed in Nov 2023
Other
1 review
5.0/5
Outstanding
Posted on Nov 27, 2023
I am very satisfied with this stay. The front desk service is good, the room facilities are complete, the pillows are soft and I sleep very comfortably. The room is clean, spacious and quiet. It is very cost-effective. I will come again next time. Great
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online personal butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel Pazhou Exhibition Center Tangxia Branch. Thank you for your recognition of us. The hotel is equipped with a large healthy sleep mattress, allowing you to welcome a full day in a sweet dream. Vienna will always be your home. Love you! Welcome to come home often! Come often! Thank you again for your love for Vienna Hotel Pazhou Exhibition Center Tangxia Branch. Xiao Wei looks forward to you coming home often to check if I am slack.
Guest User
Executive Double Room
Stayed in Nov 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 27, 2023
I felt very good staying at the hotel this time. The front desk service was thoughtful and meticulous, the environment was clean, the transportation was convenient, the facilities were complete, and there was a self-service washing machine on the 4th floor, which was really good!
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online personal butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel Pazhou Exhibition Center Tangxia Branch. Thank you for your recognition of us. The hotel is equipped with a large healthy sleep mattress, allowing you to welcome a full day in a sweet dream. Vienna will always be your home. Love you! Welcome to come home often! Come often! Thank you again for your love for Vienna Hotel Pazhou Exhibition Center Tangxia Branch. Xiao Wei looks forward to you coming home often to check if I am slack.