Ausotel Smart Guangzhou Baiyun International Airport Terminal 2 Reviews
Ausotel Smart Guangzhou Baiyun International Airport Terminal 2
Intersection of Heng'er Road and Konggang 3rd Road, Baiyun District, Guangzhou, Guangdong, 510000, ChinaView Hotel Details
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Ausotel Smart Guangzhou Baiyun International Airport Terminal 2 Guest Reviews
4.7/5
Outstanding
2980 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2980)
Positive reviews(2933)
Reviews with photos/video(272)
Offers pick-up/drop-offs(629)
Close to airport(583)
Easy to get around(432)
Friendly front desk staff(351)
Large rooms(275)
Delicious breakfast(171)
Excellent afternoon tea(20)
Has facilities for children(10)
Negative reviews(47)
Guest User
Superior Balcony Twin
Stayed in nov. 2024
Family
3 review
4.2/5
Very Good
Posted on 12 nov. 2024
Aussie-themed hotel. Stayed in a large and spacious room with a small balcony. Good breakfast buffet spread with a range of local and western options.
Located near the airport, with a free shuttle bus service and a clear shuttle schedule which the reception explained at check-in. Bus was punctual and took about 10 mins to get to the airport in the morning.
Response from Property: Dear guest, hello! Thank you for staying at Ausotel Hotel Guangzhou Baiyun Airport and giving us a positive review! Our friends have always been dedicated to providing you and more customers with meticulous and thoughtful service! Therefore, we feel honored and gratified to have your recognition! Looking forward to your every visit!
Zhanna1508
Jingya Balcony Twin
Stayed in nov. 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on 20 nov. 2024
All good!
Response from Property: Dear traveler, welcome to our hotel. Guangzhou Baiyun Airport ausotel smart Hotel is located in the airport work area, close to the terminal building, and the shuttle service makes it easy for you to arrive; Abundant catering services provide energy for your arduous journey, and the free gym makes you more energetic, sweeping away the fatigue of the journey. Looking forward to your visit again
Guest User
SuperiorBalcony King
Stayed in oct. 2024
Couples
1 review
3.0/5
Posted on 6 oct. 2024
An ok hotel near the airport. Slightly dirty though. Saw roaches in the lobby just casually walking around. But overall a nice hotel.
Response from Property: Thank you for staying at Ausotel Hotel Guangzhou Baiyun Airport and giving us a positive review! Our friends have always been dedicated to providing you and more customers with meticulous and thoughtful service! Therefore, we feel honored and gratified to have your recognition! Looking forward to your every visit
Guest User
SuperiorBalcony King
Stayed in sept. 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on 27 sept. 2024
Very nice hotel, very close to Airport. Many thanks to Ms.Tang and Ms.Hui for friendship and hospitality! 5 stars for everything to you!
Response from Property: Thank you for your love at first sight for Xiao Ao! Beautiful times, we may accidentally meet someone's eyes. In words, we are sailing. This time we meet unexpectedly, thank you for this fate. We will cherish it even more and look forward to our next meeting.
Yoke poi Bang
SuperiorBalcony King
Stayed in sept. 2024
Couples
5 review
4.2/5
Very Good
Posted on 2 oct. 2024
It's a conveniently located near Guangzhou Baiyun airport and the property provide regular shuttle bus to/from airport. The front desk even remind you of your time to leave so that you don't miss your flight.
Response from Property: Thank you for your love at first sight for Xiao Ao! Beautiful times, we may accidentally meet someone's eyes. In words, we are sailing. This time we meet unexpectedly, thank you for this fate. We will cherish it even more and look forward to our next meeting.
newrome
SuperiorBalcony King
Stayed in sept. 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on 5 oct. 2024
You can get from hotel to airport and vice versa only with taxi/bus/shuttle.
Other than that - service good, breakfast good, helpful staff. For that price - great choice
Response from Property: 90/1000实时翻译划译Dear guest, hello! Thank you for staying at Ausotel Hotel Guangzhou Baiyun Airport and giving us a positive review! Our friends have always been dedicated to providing you and more customers with meticulous and thoughtful service! Therefore, we feel honored and gratified to have your recognition! Looking forward to your every visit
Yamae
Superior Balcony Twin
Stayed in mars 2024
Couples
13 review
5.0/5
Outstanding
Posted on 8 mars 2024
Very nice option close to airport. Spacious clean room, bowl of noodles was a simple and delicious midnight snack. You can buy some snacks, fruit and drinks at the hotel downstairs. Breakfast is quite nice.
Response from Property: Dear, seeing that you are satisfied with your stay at the Guangzhou Baiyun Airport Ausotel smart Hotel, my friends and I are both very happy. The hotel has always been committed to providing you and all guests with meticulous and thoughtful services, making it the preferred choice for boarding and connecting accommodations at Guangzhou Baiyun Airport. Rich and exquisite buffet breakfast, lunch, and dinner snacks allow you to enjoy delicious cuisine without going out; The free gym empowers your health in your leisure time. Please continue to visit our hotel at Guangzhou Baiyun International Airport in the future~
Anonymous User
SuperiorBalcony King
Stayed in août 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on 29 août 2024
Near to Baiyun airport and the hotel will provide pick up service if you call them in advance. Clean and quiet and great for overnight stay. Breakfast was normal. You could take the free shuttle bus back to airport after check out.
Response from Property: Thank you very much for your five-star review. We are delighted to learn that you had a wonderful time at Ausotel Hotel. The hotel is committed to providing warm and personalized service to guests, and our staff has been working hard to provide better service to every guest. We hope to receive more recommendations from you and look forward to your visit again. We wish you a smooth work~
J_Fam
SuperiorBalcony King
Stayed in janv. 2024
Family
27 review
5.0/5
Outstanding
Posted on 1 fév. 2024
This is my second time booking this hotel. Highly recommended considering the price and location + shuttle service. If you need a place to stay near the airport and you think Pullman or Novotel is more than your budget? Just book here.
Response from Property: Dear, seeing that you are satisfied with your stay at the Guangzhou Baiyun Airport Ausotel smart Hotel, my friends and I are both very happy. The hotel has always been committed to providing you and all guests with meticulous and thoughtful services, making it the preferred choice for boarding and connecting accommodations at Guangzhou Baiyun Airport. Rich and exquisite buffet breakfast, lunch, and dinner snacks allow you to enjoy delicious cuisine without going out; The free gym empowers your health in your leisure time. Please continue to visit our hotel at Guangzhou Baiyun International Airport in the future~
Chantel
Superior Balcony Twin
Stayed in juill. 2024
Travel with friends
3 review
2.7/5
Posted on 30 juill. 2024
This is very good if you are just looking for a transit airport hotel, price is cheap with big rooms, & within 2km to airport with free shuttle. However, do not expect anything further than this. Upkeep of the lobby and corridors are old & mouldy, but room is spacious though. Staff asked for on-the-spot good review & wanted me to specify names, such behaviour is not appreciated as we just checkout & positive feedback should be earned but requested.
Response from Property: Thank you for your love at first sight for Xiao Ao! Beautiful times, we may accidentally meet someone's eyes. In words, we are sailing. This time we meet unexpectedly, thank you for this fate. We will cherish it even more and look forward to our next meeting. Wishing you a pleasant journey~
K...
SuperiorBalcony King
Stayed in juill. 2024
Business travelers
69 review
3.5/5
Posted on 11 juill. 2024
I asked fo rno smoking room, there was label abotu no smoking but all room, the pillow and bed smelled of cigarettes. it was late and i was tired so i just stay this way.
Second thing, no taxi drivers from airport want to take me there as too near, i had to wait 40 minutes for shuttle bus.
Response from Property: Dear customer, hello! Thank you very much for your valuable feedback. Our hotel attaches great importance to the check-in experience of every guest. After arriving at the airport, you can contact the hotel first. We will notify the driver to pick you up as soon as possible. We will continue to provide high-quality service as always, and look forward to your visit again. Thank you.
Lee Teik Ban
Superior Balcony Twin
Stayed in juill. 2024
Travel with friends
3 review
3.2/5
Posted on 9 juill. 2024
Hotel & staff is "passable" but it's a tiresome experience waiting for the Free Shuttle. Our plane landed Guangzhou 11.05pm, waited at Gate 46 as directed at 11.30om. Free shuttle arrived 12.15am + Picked us up and then, went to Gate 42 to wait for more passengers. Waited for another some 15/20 mins and arrived hotel. Long queue ...
Check in after 1300 am. So tiring...and had to check out early for a morning flight. Rather take a cab, if we know that it's such a long wait...
Note: credit given to the 2 young staff (male and female) who cleared the long queue, very efficiently
Response from Property: Dear guest, thank you for staying at the Guangzhou Baiyun Airport Ausotel smart Hotel. The hotel is adjacent to Guangzhou International Baiyun Airport and provides 24-hour free shuttle service, making connecting flights more convenient. Our service tenet is to satisfy you and all guests. We will strive to provide more detailed and thoughtful services, so that you can feel our enthusiasm and thoughtfulness! Looking forward to your visit again.
TanDaphne
SuperiorBalcony King
Stayed in juill. 2024
Family
1 review
5.0/5
Outstanding
Posted on 7 juill. 2024
This hotel is really great for a short stop over in GZ.
Don’t expect to have much food or shops around. You can order food in via apps. Staffs are very responsive to your needs and requests.
Response from Property: Dear guest, thank you for staying at the Guangzhou Baiyun Airport Ausotel smart Hotel. The hotel is adjacent to Guangzhou International Baiyun Airport and provides 24-hour free shuttle service, making connecting flights more convenient. Our service tenet is to satisfy you and all guests. We will strive to provide more detailed and thoughtful services, so that you can feel our enthusiasm and thoughtfulness! Looking forward to your visit again.
Anonymous User
SuperiorBalcony King
Stayed in juin 2024
Travel with friends
21 review
4.2/5
Very Good
Posted on 30 juin 2024
Good location. A basic hotel big has everything you need. A plate of snacks in the room is a nice bonus.
Response from Property: Dear guest, thank you for staying at the Guangzhou Baiyun Airport Ausotel smart Hotel. The hotel is adjacent to Guangzhou International Baiyun Airport and provides 24-hour free shuttle service, making connecting flights more convenient. Our service tenet is to satisfy you and all guests. We will strive to provide more detailed and thoughtful services, so that you can feel our enthusiasm and thoughtfulness! Looking forward to your visit again.
Anonymous User
SuperiorBalcony King
Stayed in oct. 2024
Business travelers
4 review
4.0/5
Very Good
Posted on 12 oct. 2024
Property was a bit old. Except for that all other things were good.
Response from Property: Dear guest, hello! Thank you for staying at Ausotel Hotel Guangzhou Baiyun Airport and giving us a positive review! Our friends have always been dedicated to providing you and more customers with meticulous and thoughtful service! Therefore, we feel honored and gratified to have your recognition! Looking forward to your every visit!