Qiuguo Hotel (Guangzhou Beijing Road Pedestrian Street Memorial Hall Subway Station Branch) Reviews

Response from Property: Dear travelers, I am very happy to meet such a lovely guest like you. The warm service is beyond expectations. Xiaoqiu has always used her heart to serve you who love us, to close the distance between you and us with her true feelings, and to meet our next encounter with true love. Until we become friends, confidants, and neighbors. Service is to close the distance between us and the guests! This is Qiuguo people. Looking forward to your next stay!

Response from Property: Thank you for your review. Although we are still far away from your five points, we will continue to work hard to create the warmest stay experience. We hope to get your five shining stars next time. I wish you the best. You are happy every day

Response from Property: We are proud to receive your positive comment especially your satisfaction towards reception service. Service provision is the our core content ficilitating clients' experience. Hope to see you next time! Have a good day!

Response from Property: We are so proud to notice that our enthusiasm in provision of service facilitated your living experience here. Hospitableness is the our long-term goal in the process of our service provision. Making our customers feel at home is the ultimate achievement in holistic TH&E industry. Wish you enjoy your next journey and home to see you again!

Response from Property: Dear guests: Hello, thank you for your review! Although we have not received a full score from you, Qiuguo Hotel advocates "attentive service", and we are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.

Response from Property: Distinguished Guest: Hello! Thank you for choosing the hotel and taking the time to share your valuable comments. Koaki has read your comments carefully and regrets the unpleasant experience you have had at our hotel. Koaki, on behalf of the hotel, would like to extend our sincerest apologies. As for the problem that you mentioned that the water in the tap of the room has a musty smell, the water in our hotel does not have a musty smell. Perhaps your side is not quite used to the current of our China. Our tap water is after strict disinfection, this you can rest assured, if you have any questions or suggestions in the future check-in process, please feel free to contact us, we will serve you wholeheartedly. In the meantime, if you have any further questions or need further assistance, please feel free to contact us. We sincerely hope that you will consider staying in our hotel again to experience our improvement and service improvement. Thanks again for your feedback and suggestions. We will continue our efforts to improve and provide better services.

Response from Property: Dear guests, first of all, thank you very much for choosing Qiuguo Hotel. I am very sorry for bringing you a bad check-in experience. Xiaoqiu attaches great importance to the opinions and suggestions of every guest. Therefore, your comments are very important to us. Regarding the problem that the room you mentioned has no windows, I see that you booked an exquisite and preferred large bed room. The platform reservation page is clearly marked with "no window". If you need a room type with a window, you can order a premium business big bed room or a preferred business big bed room. When we checked in, we also upgraded the star business bed room for you for free. Secondly, the problem of the hairdryer you reported, for the sake of safety, the hairdryer has a high temperature protection system. If the temperature is too high, you need to pause the cooling, and you can use it later. The hotel is equipped with a 24-hour front desk. If you have any questions during your stay, you can contact the hotel's front desk at any time. Thank you again for your feedback. We will take every guest's opinions and suggestions seriously, constantly improve our services and facilities, and provide you with a better stay experience. Looking forward to your stay again! I wish you a happy life

Response from Property: Dear travellers, I am very happy to meet such a lovely guest as you. The warm service exceeds expectations. Xiaoqiu has been serving you who love us with sincerity, narrowing the distance between you and us with true love, and meeting our next encounter with true love. Until we become friends, confidants and neighbours. The service is to close the distance between us and the guests! This is the Qiuguo people. Looking forward to your next check-in!

Response from Property: Distinguished guests: Hello! Thank you very much for choosing Qiuguo Hotel and taking the time to share your valuable opinions. Xiaoqiu has read your comments carefully and deeply regrets the unpleasant experience you encountered in our hotel. Please allow Xiaoqiu to express his most sincere apologies to you on behalf of the hotel. Regarding the room hygiene problem you mentioned, we will organise a guest room meeting as soon as possible to optimise the process of room hygiene and cleaning. In the recent rainy season in Guangzhou, there is frequent rainfall, and the humidity in the air may be relatively high. You can turn on the air conditioner in the room. We guarantee that the hotel room will provide you with clean and tidy rooms. The hotel is equipped with a 24-hour front desk service. If you have any questions during your stay, you can contact our hotel staff at any time. Thank you again for your feedback. We will take every guest's opinions and suggestions seriously, and constantly improve our services and facilities to provide you with a better accommodation experience. If you have any questions or suggestions during the future check-in process, please feel free to contact us and we will serve you wholeheartedly. At the same time, if you have any other questions or need further assistance, please feel free to contact us. We sincerely hope that you can consider staying in our hotel again and experience our improvement and service improvement. Thank you again for your feedback and suggestions. We will continue to strive to improve and provide better services.

Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!

Response from Property: Thank you so much for your positive recognition of our hotel. We feel so sorry about the inconvient transportation experience. We are planning to bringout certain transprtation guidance to help with the increase of travel experience. The next time if you are in need of certain assist, please contact in advance.

Response from Property: Dear travellers, I am very happy to meet such a lovely guest as you. The warm service exceeds expectations. Xiaoqiu has been serving you who love us with sincerity, narrowing the distance between you and us with true love, and meeting our next encounter with true love. Until we become friends, confidants and neighbours. The service is to close the distance between us and the guests! This is the Qiuguo people. Looking forward to your next check-in!

Response from Property: Dear guests hello, thank you for our hotel's five-star praise, look forward to your next check-in!

Response from Property: Dear guest hello ,Thank you for your positive feedback on our hotel and we look forward to your next stay !