The Spring Legend Resort Reviews

Unfortunately, I must express my disappointment with the accommodations and services provided. The first hotel room we were given was not clean, prompting the staff to attempt to relocate us to a second room. However, the second room was subpar, especially when it comes to suitable sizes for families. The rooms were very small and did not meet the standard of cleanliness I expected. Furthermore, the breakfast options were limited, and the food seemed to be overly oily and not fresh. This was particularly concerning as a parent trying to ensure my family's well-being during our stay. Additionally, the kids pool was not satisfactory. The temperature was too cold, and there were identified safety issues that made us feel uncomfortable letting our children use the pool. I believe it's essential for your establishment to address these concerns to maintain a positive reputation. I hope that you take this feedback seriously and consider implementing changes for the future.

Hotel design is not bad but location is not very convenient if you do not have drive, breakfast is average. Bad thing about this hotel is the in room hot spring pool is not very clean and only allow one soak and chargeable for 2nd soak for 300Rmb which is ridiculous, better to use their outdoor hotspring pool which is far more better. Also the hairdryer is pathetic, hot air blow is so weak and doesn’t work well when drying hair.

Helped us upgrade the room, it was great, the hot spring was also very good, and the photo taking was great

The room is spacious and clean, with green mountains and clear water. The air is excellent. The infinity pool is super nice. Worth recommending. Xiaojuan at the front desk was thoughtful and enthusiastic. The greeting was thoughtful and worthy of praise.

The hotel's internal facilities are dilapidated, the walls are peeling, and there is not even a basic TV. It is clear that a pool of hot spring water is provided, and the water volume is 32, but the water meter shows that the remaining 10.6 will not be used for hot spring water. There is a deception element. The breakfast is terrible and seriously inconsistent with the room price

This star is for the infinity pool! This 11th hot spring trip was so bad, it was totally inconsistent with the publicity in the photos, deceiving consumers! Looking at the photos, it was a hotel management model, but I felt something was wrong when I arrived at the park. It was hidden in the village. In general, it was transformed from a villa sales center, and then the villa was taken out for sub-rental. There were self-service villas, homestays, and rooms in this hotel. When I arrived at the front desk, I found that it was a guesthouse-style front desk. When I got to the room, it was the third floor of the villa. The conditions inside were really average, the facilities were simple, and the floor was moldy. If it was a villa, it should be made clear in advance on the reservation interface. It was obviously a sheep's head selling dog meat. The 1010 yuan room fee for the 11th was all a donation, but it was absolutely impossible to give any good reviews! There is only an infinity pool in the whole hotel that makes people feel comfortable. There are not many hot spring pools, and some are still cold water. There is no feeling of hot spring water when you soak in it. I have stayed in hot spring hotels of all sizes in Qingyuan, Conghua, and Zengcheng dozens of times. This is the first time I have encountered fake hot spring water. The thumb should be reversed!

Very satisfied, the room is clean, the hotel service is thoughtful, the little girl at the front desk is very nice, the hot spring is very comfortable, the infinity pool is picturesque, I would recommend

The hotel environment is excellent, the recreational facilities are complete, and the infinity pool experience is good. The hotel service is very considerate, the free room upgrade is surprising, and the cost performance is very high!

The handsome guy Huang Yi at the front desk provided considerate, warm and meticulous service. We drove to the basement without stopping, and picked up and dropped off with an umbrella when it rained. The neighborhood is very quiet, villa-style. The room is large, and there is also a hot spring in the room, which is not a bad experience. The infinity pool is great for taking photos. The front desk upgraded my room, and the experience is better. It is especially suitable for leisure vacations, taking children to learn swimming, and soaking in hot springs, all of which are very good experiences [Rose][Rose][Happy]

The room in the main building is large, with adequate air conditioning and cleanliness. The surrounding environment is beautiful and suitable for a relaxing place. The hotel service is very good. There was a problem with one room when we checked in. We notified the front desk and the engineering department staff came to repair it soon.

Garbage, black shop, black shop, black shop villa charged 5500 dollars / night, stayed 3 days 2 nights without a drop of hot water, the hotel asked the engineering department personnel to repair, not repaired engineering department left, then for this hot water problem has been looking Hotel front desk, hotel front desk to avoid trouble directly left, the so-called private butler asked him to come over to the villa to open the ktv either not answer the phone, to So directly hung up, kept calling the housekeeper for 3 hours before appearing, the facilities are old, and refused to change rooms and can not repair, the villa's hot spring water temperature is less than 30 degrees, can not find the light switch of the bubble pool to call To the front desk, the front desk said not to find it do not take a hot spring, living in hotels for so many years, hotel B&Bs around the world have never heard such a waiter who talks to guests. Our family, old and young, are very vocal and good to them explain the problem, in exchange for the hotel to push forward, then I have to apply to cancel this order, the hotel took the initiative to apologize to me, and only apologize not refund, the reason is already apologizing!

Cool down and soak in the hot springs. This hot spring hotel is on the mountain. The environment is very good and the air is very good. The hotel staff are very good. Special thanks to Juanzi, the assistant manager of the front desk. She can remember who you are after just one look. It feels very considerate. I booked two rooms because the sanitation was not finished so that we don’t have to continue. In addition, I hope that the staff of the hotel restaurant can be tougher to take care of the guests who smoke in the restaurant. I will come again next time if I have the chance

Nice environment, nice room. Quiet enough... It's good for a group of friends to come and play. Relax. Not bad, not ...

We booked a luxury king-size bed, but it was not available when we arrived. But we were given a twin bed instead. The front desk service was very good. We were also given an extra pool, although we didn't use it. Overall it was OK, very quiet and private.