Top 5-Star Hotels in Guatemala City

We loved Barcelo Guatemala City hotel. We arrived around 7 pm at the airport, the shuttle driver was already waiting for us at the arrival area, the hotel had nice, clean van and it’s only 5 minutes from the airport. Fast check in, the hotel is big and clean, our room was on the 8th floor with 2 balconies. We had a king bed and they provided us with 2 bottled water and a tray of fruits. They have a pool but we didn’t have enough time to enjoy it. Breakfast was very nice, they have different guatemalan food choices for breakfast everyday like fajita, plantains, beans. They also have the usual eggs, bread, cheeses, yogurt, cold cuts and lots of fresh fruits. The servers were so kind. We also ate at the restaurants inside the hotel, Kyoto for japanese cuisine and Strikers for american food. We exchanged currency at the front desk everyday since we don’t know how much money we will spend for every tour. We made Barcelo our base hotel and took tours everyday. We did Hobbitenango, Antigua, Chichicastenango, Guatemala city tour and Lake Atitlan with San Juan la Laguna, which we all booked via Viator, we were lucky that most tours it was only the 2 of us. There is a supermarket Paiz just one block from the hotel where we bought drinks and snacks. The area is very safe and the hotel has 24/7 guards at the lobby and gate. We also booked the shuttle going back to the airport, our flight was at 6am and we took the first shuttle at 4 am, plenty of time to get to the airport, security and immigration. Thank you Barcelo for the great stay and we hope to come back soon!

The breakfast is very good. The location is very good. The front desk and restaurant waiter are warm and patient. The luggage storage and hotel driver transfer service are also in place. This is a great hotel. If you come again next time, definitely choose this hotel.

The service is good overall, nothing to complaint about. Second time staying at this hotel and for sure will come back again. Thanks

Located in Guatemala City (Zona 11), Tikal Futura Hotel & Convention Center is within a 5-minute drive of Museo Miraflores and Kaminaljuyu. This family-friendly hotel is 2.7 mi (4.4 km) from National Museum of Archaeology and Ethnology and 2.8 mi (4.5 km) from Museo Nacional de Historia Natural Jorge Ibarra.Relax at the full-service spa, where you can enjoy massages and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Enjoy international cuisine at Hibiscus Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Guatemala City? This hotel has 193677 square feet (17993 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.Make yourself at home in one of the 205 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.

I'm currently staying at the Best Western hotel...it's awesome and great to have some English speaking individuals to exchange words with though most of them speaks Spanish. The room wasn't so fancy, however I gotta say in a cold environment the water system is amazing, quick water heating and a amazing electric system that operates by just leaving your door card in the system by the door and it give the room it's electricity. Apart from that experience. Great employees and a wonderful chef and great servers. Would be 5star if they actually have bilingual employees but thanks to Google translation all went well.

I stayed at this hotel for four nights. I was assigned room 304. Service - Everyone I interacted with at this hotel was extremely friendly, knowledgeable, and helpful. Some speak limited English, but it is fun to learn Spanish, so I like that part of it. Wait staff in the restaurant were all great. The security staff (always stationed outside of the front entrance to the hotel) were also great. Room - Room was large and super clean. Quiet. Super comfortable bed. Mini refrigerator. Safe. Great working AC. It made the room freezing cold, which I love. Great curtains that completely kept the room dark when sleeping in. Wi-fi was reliable and fast. Room did not have a view. Bathroom was fine. Adequate counter space for your toiletries. Shower water temperature got and stayed very hot and the water pressure was great, which I love. Hotel Information - The hotel has 109 rooms and five floors. Decent size lobby, with an ATM, little pantry for snacks and beverages near the front desk, restaurant / bar, business center, and fitness center. I did not have a rental car, so I am unable to comment on parking. Free breakfast buffet for Hilton Diamond members. Breakfast buffet was excellent with tons of fresh fruit, three fresh juice options, tons of hot and cold items, made-to-order omelets, etc. Due to COVID-19, they serve it to you, but it is AYCE. Location - I loved the location of this hotel! It is located in Zona 9 (one of the safest zones in Guatemala City). It is located one block off of Avenida La Reforma (one of the main boulevards in Guatemala City that separates Zona 9 and Zona 10). You can walk to restaurants (almost every US chain is within walking distance - Applebee’s, Burger King, Carl’s Jr, Chili’s, Cinnabon, Dunkin’ Donuts, KFC, McDonald’s, P.F. Chang’s, Pizza Hut, Starbucks, Subway, Taco Bell, and TGI Fridays). Great shopping malls are within walking distance (Avia Mall and Oakland Mall). Oakland Mall is beautiful, huge, and four floors. La Aurora International Airport (GUA) and Zoológico La Aurora are less than 10 minutes by car. Plaza España, Plaza Obelisco, and the many gardens, monuments, sculptures, and statues on Avenida La Reforma, Avenida Las Américas, and 7A Avenida are within walking distance. Most of my tours did not pick up at the Hilton Garden Inn. They only had three hotel options for pickup. One was The Westin Camino Real, which is only two blocks away in Zona 10. I used that hotel as a pickup and drop off for my tours. It was convenient. I highly recommend this hotel if your travels take you to Ciudad de Guatemala!

Advantages: safe location, convenient to the airport, delicious dinner, professional service, comfortable room. Highlights: Breakfast is extremely rich and high quality, comparable to the most luxurious hotels. Disadvantages: The bathtub is shallow and uncomfortable Overall: extremely satisfied, will come again

Located in the 10th district of Guatemala City's safest area, the hotel room is a suite with a restaurant bar, gym, and facilities equivalent to the domestic four-five-star hotel. It is a relatively high-cost hotel among the 10 district hotels. Five hotels eventually chose us here and are highly recommended to everyone.

My room had 3 double beds with a sofa and a huge TV. The view was straight into the Courtyard Marriott across the street. However it was very comfortable. There are dozens of restaurants within walking distance. the Oakland mall and Dollar City are about 15 mins walk from the hotel.

Excellent staff, excellent facilities, super clean, incredible location, and must see views. If you’re wondering whether or not to book here, do it! My wife and I stayed 19 days here now and feel like a part of the family. They have self laundry facilities and respond quickly on the app. Breakfast is amazing and if you get the pleasure of having Lesly as your server, you’re in for a treat! She’s awesome and anticipates your needs. Can’t wait to be back