AAnonymous UserThe ceiling of hotel service!
The hotel is like a French romantic art palace hidden in the world. Walking slowly along the path lined with flowers, the doorman came over with a smile to help us take the luggage and guided us all the way, which made people feel warm. The mysterious and elegant door is like a mechanism in a martial arts novel. It automatically opens when it senses people, instantly introducing us into the romantic atmosphere of France.
The towering arched porch in the lobby on the first floor is magnificent. The lazy and pleasant French music echoes in the air, as if people are in the romantic streets of Paris.
The front desk and lobby bar are located on the 20th floor, and the service staff are friendly and polite. Joel kindly handed over the prepared drinks and hand towels. His meticulous service is commendable. During the registration process, we noticed that there were many award-winning medals and trophies of the hotel on display behind the lobby, which is undoubtedly a proof of the hotel's excellent quality.
The afternoon tea in the lobby bar is a feast for the eyes and taste. The snacks are not only delicious, but also artistic, with imported exquisite plates, such as LV plates, which are very exquisite. When I asked for the taste of the brewed coffee, the service girl quickly remade it for me. Her enthusiasm and patience made people have a good experience. When we didn't know how to get to the room elevator, she personally led us to the elevator entrance.
The room is on the 23rd floor. The corridor is filled with charming aromas. The dim lights complement the cute and artistic works, creating a great atmosphere. The room is clean and tidy. The refrigerator is full of imported drinks and milk, which are free to refill. There are fresh fruits on the table every day. Diptyque's toiletries, Dyson hair dryers, facial masks, etc. are provided free of charge. The room has a large round bathtub, where children take a bath every night, humming little songs, and spend a happy night.
The cleaning aunt seems to be called Demi. If I remember correctly, the service is very good and she always asks me what I need. The night bed service is very considerate. The small cakes and mint tea make people feel the warmth of home after a tiring day, especially the mint tea, which is delicious!
The breakfast is rich and varied, with local specialties such as glutinous rice and sour soup rice noodles. The service staff is warm and thoughtful, and takes the initiative to introduce the dishes, making our dining experience more perfect.
The room we booked also comes with drinks and snacks from the bar on the 25th floor. When I said I didn't like potato chips, the service staff immediately replaced them with nuts for me. This thoughtful service makes people feel comfortable. I ordered a glass of wine hidden in the book, which is very fun, and it is unique to check in and take photos. 
The gym is fully equipped, and fresh fruits and mineral water are available for self-service, which provides great convenience for fitness guests.
My butler Seven left a deep impression on me. He communicated with me before check-in to understand my needs; during the stay, he kept in touch and asked if I needed help. The night before leaving the hotel, I casually mentioned that the mint tea was delicious, and he was ready for me to take it away the next day. This thoughtfulness is really precious.
On the day of departure, the seven-seater Mercedes-Benz car arranged by the hotel was brand new and comfortable. The driver was very considerate. He asked me if the air-conditioning temperature was suitable when I got in the car, gave us water to drink when we were thirsty, helped with the luggage, and said goodbye politely, which made me feel like spring breeze. From the first day of stay to the last day of the pick-up, it was perfect. 
Every staff member of this hotel showed a strong sense of service. Their sincerity and enthusiasm made us spend a comfortable, pleasant and unforgettable time. Highly recommended to everyone who pursues quality and service experience!
Show More