Novotel Guiyang Downtown

Novotel Guiyang Downtown Reviews

Novotel Guiyang Downtown

No.8 South Zhonghua Road, Nanming District, Guiyang, Guizhou, 550002, ChinaView Hotel Details
Novotel Guiyang Downtown
Novotel Guiyang DowntownNovotel Guiyang DowntownNovotel Guiyang Downtown
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Novotel Guiyang Downtown Guest Reviews

4.6/5
Very Good
3827 review
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(3827)
Positive reviews(3730)
Reviews with photos/video(781)
Friendly front desk staff(477)
Easy to get around(291)
Located downtown(189)
Delicious breakfast(124)
Offers pick-up/drop-offs(103)
Stayed multiple times(46)
Has rooms for families(25)
Loved the night views(20)
Negative reviews(97)
Suranee
Superior Room-King
Stayed in Mar 2024
Solo travelers
8 review
4.5/5
Great
Posted on Apr 20, 2024
Good location, staff helpful air-con not working, I try back to stay more 2 nights but they gave poor room near elevator and walk way. Exactly some staffs always say “I can’t speak English” that I think not kind attitude of job.
Response from Property: Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your advice and we sincerely hope you can come to our hotel next time.Wish you a happy life!
CEL_L
Superior Room-Twin
Stayed in Jun 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jul 28, 2024
Great location in the old town with walking access to most of great local cuisines. The room is pretty big and cozy.
Response from Property: Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life!
mimie
Superior Room-King
Stayed in Apr 2024
Business travelers
691 review
4.0/5
Very Good
Posted on May 28, 2024
Location, room comfort, hotel condition I chose this hotel for its location. 2-night stay was a very pleasant experience: comfortable bed and pillows, courteous and helpful staff, clean and generous sized room, plus professional service, efficiency and tranquility for business travel. Recommended!
Response from Property: Dear guest,We very much appreciate your feedback regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback.I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
CH0N65TER
Superior Room-Twin
Stayed in Oct 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 22, 2023
Very good location at 大十字. Uniqlo and Adidas are just downstairs. Convenient if you need to get clothing for the weather. They have a gym at level 7 open for 24hrs
Response from Property: Dear guest,We very much appreciate your feedback regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback.I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Guest Service Center
Francis Ling
Superior Room-King
Stayed in Aug 2023
Solo travelers
6 review
4.5/5
Great
Posted on Sep 20, 2023
Good location to stay in downtown Guiyang, near shopping and foods street. The nearest subway/metro is 10 mins away.
Response from Property: Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life!
Guest User
Premier Deluxe Suite
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Karry was very good at communicating
Response from Property: 尊敬的賓客：您好！感謝您的滿分鼓勵！人生一場又一場的相遇，都是莫大的緣分，非常感謝您的支持，願在以後的旅程中，與您一起共度美好時光！此致，賓客服務中心 Guest Service Center
Guest User
Dulexe Business Room
Stayed in Jun 2024
Couples
2 review
4.0/5
Very Good
Posted on Aug 6, 2024
Great experience! Perfect location right in downtown.
Response from Property: Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life!
Chen
Superior Room-King
Stayed in Dec 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Jan 9, 2024
This hotel is perfect, the service is amazing thanks to Amber Feng and Lucy at the front desk. They were friendly and eager to help. The hotel is clean and super convenient being at the city center. Will always stay here when I am in Guiyang!
Response from Property: Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life!
Peter
Dulexe Business Room
Stayed in Dec 2023
Solo travelers
14 review
5.0/5
Outstanding
Posted on Jan 5, 2024
i was happy and satisfied with the overall experience with this hotel. i keep on coming back as the hotel is very good for me.
Response from Property: Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life!
Guest User
Superior Room-Twin
Stayed in Mar 2024
Couples
1 review
4.2/5
Very Good
Posted on Apr 21, 2024
Except the air conditioning is so weak that the room is very warm.
Response from Property: Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life!
Guest User
Deluxe City View Room
Stayed in Apr 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Jun 6, 2023
Hotel is situated in a busy area close to many malls. The staff is very friendly, Mr Jake Yang is especially helpful at the front desk. The room has beautiful views of the city. Very big and spacious. Highly recommend this hotel if visiting Guiyang.
Response from Property: Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life!
Guest User
Superior Room-Twin
Stayed in Nov 2024
Other
2 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Real demi good good
Response from Property: 尊敬的賓客：您好！真誠地感謝您選擇入住貴陽諾富特酒店，並抽出寶貴時間為我們做點評。我們非常高興得知您對酒店的整體品質及服務感到滿意，並在此度過了一段美好的時光。酒店位於貴陽市繁華的商業區和購物區——中華南路，移步即達大十字廣場和智誠百貨大樓，地理位置得天獨厚，出行購物便利，步行至甲秀樓也僅需10分鐘的時間。貴陽諾富特酒店一直致力於為客人提供給客人賓至如歸的入住體驗，希望今後貴陽諾富特酒店能成為您到貴陽的首選之所，我們也真誠地希望您的再次光臨，祝您生活愉快！此致，賓客服務中心 Guest Service Center
AtanZhu
Superior Room-King
Stayed in Oct 2024
Business travelers
50 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Tina real good good
Response from Property: 尊敬的賓客：您好！感謝您的入住並在百忙之中對我們進行點評，很高興您能住得愉快。我們將繼續保持高品質優秀的對客服務標準，竭力為每一位客人打造舒適温馨的入住體驗，期待您的再次光臨，祝您生活愉快！此致，賓客服務中心 Guest Service Center
Guest User
Superior Room-Twin
Stayed in Jul 2024
Other
2 review
5.0/5
Outstanding
Posted on Aug 31, 2024
kino real real good good good
Response from Property: Dear guest,We very much appreciate your feedback regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback.I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Guest User
Superior Room-King
Stayed in Sep 2024
Business travelers
35 review
5.0/5
Outstanding
Posted on Oct 18, 2024
送机服务:OK 送机服务:OK 送机服务:OK
Response from Property: 尊敬的賓客：您好！感謝您的入住並在百忙之中對我們進行點評，很高興您能住得愉快。我們將繼續保持高品質優秀的對客服務標準，竭力為每一位客人打造舒適温馨的入住體驗，期待您的再次光臨，祝您生活愉快！此致，賓客服務中心 Guest Service Center