D12-110, 1st Floor, No. 12 Business Building, Junhao Shijia, Xiuying District, Haikou, Hainan, ChinaView Hotel Details
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Gelandi Holiday Apartment Guest Reviews
4.3/5
653 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.3
Cleanliness4.2
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All reviews(653)
Positive reviews(619)
Reviews with photos/video(49)
Classy environment(53)
Easy to get around(26)
Near shopping area(24)
Convenient for shopping(18)
Many dining options(13)
Friendly front desk staff(9)
Stayed multiple times(5)
Perfect for business trips(2)
Negative reviews(34)
Guest User
Continental Style Double Room
Stayed in Jan 2024
Solo travelers
44 review
5.0/5
Outstanding
Posted on Jan 28, 2024
This was absolutely a fantastic hotel. We loved it so much we’re gonna come back again don’t worry.
Response from Property: There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and touching and surprising are the direction we always pursue. Thank you for your comments. We hope to always accompany you on the road of Tuwo.
Edward Bryan Johnson
Comfy Double Room
Stayed in Sep 2023
Business travelers
31 review
4.0/5
Very Good
Posted on Sep 27, 2023
For the most part the hotel was great, good convenient location with lots of available foods and shopping, if that’s your thing. Two issues I did have, one of which is very important if you visit China. First, hotel elevators were very slow, not a huge deal but…and second, if you choose this hotel, remember to remind the front desk to submit your registration information to the local police. They didn’t send my information and it almost cost me a fine. Otherwise, very decent hotel and friendly staff.
Response from Property: It is such a blessing to meet you. Thank you very much for your valuable comments in your busy schedule. Your evaluation is our greatest motivation. Neighbor-like service will give you a different experience~
Guest User
North European-Style Family Friendly Room
Stayed in May 2022
Business travelers
1 review
4.2/5
Very Good
Posted on May 24, 2022
clean service s are very good. you can change the bedding everyday if you want. there is a big shopping mall and supermarket nearby. so you can buy fresh food and cook if you have a cooking device and big friege and washing machine also useful. and the office people are very kind
Asensonghanxin
North European-Style Family Friendly Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 26, 2024
I didn’t expect that hotels in Haikou would be so cheap during the summer vacation. I can stay in this twin room for more than 100 points. The room is a double-storey duplex, with two rooms on the upper and lower floors. If necessary, it is more convenient to rent the upper and lower floors at once; behind the balcony is The fire brigade sports ground is quite sunny, and there is a street with many food shops downstairs. Most of the apartments in the whole building should have a lot of people coming in and out. Overall, the price is very worth it.
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WuhaoHale Wu
North European-Style Room (2 beds)
Stayed in Apr 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Apr 22, 2024
The room is clean and hygienic, I have lived here many times, the price is affordable, I recommend it
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Anonymous User
North European-Style Room (2 beds)
Stayed in Apr 2024
Family
11 review
5.0/5
Outstanding
Posted on Apr 15, 2024
The room is spacious and clean, and the environment is clean and comfortable. The service is warm and attentive. 5 points!
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Guest User
North European-Style Family Friendly Room
Stayed in Mar 2024
Family
1 review
3.5/5
Posted on Apr 1, 2024
I was looking forward to it. I went into the room and wanted to lie on the bed, but I found this. How should I put it? After a night of experience, the sound insulation is very poor. I can hear people talking upstairs. The children upstairs ran around until 11 or 12 o'clock at night. People with light sleep should pay attention. Well, the hygiene is average.
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Response from Property: Dear customer, hello, our hotel has always been adhering to the business philosophy that customers are God. If you have any questions, please contact the front desk in time. We apologize for the inconvenience this time! The hotel will definitely correct it in time so that you can have a better stay experience next time!
Anonymous User
Continental Style Double Room
Stayed in Sep 2024
Couples
2 review
2.2/5
Posted on Sep 11, 2024
The environment is too bad and smelly. There is a smell right from the lobby. I will never stay here again.
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Guest User
North European-Style Room (2 beds)
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 30, 2024
The room was very clean and the service was very good!
Wanda is nearby and you can have Dad’s tea.
There are a lot of delicious food and fun places nearby
It’s also convenient to take a taxi to some scenic spots for a few dozen yuan.
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Guest User
North European-Style Family Friendly Room
Stayed in Aug 2024
Family
11 review
5.0/5
Outstanding
Posted on Sep 6, 2024
Overall it's good and very convenient. The facilities are complete and the stay is quite comfortable. The room size is just right and the sound insulation effect is good. It is worth a stay for families with children.
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Guest User
Comfy Double Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The scenery is also very pleasant.
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Zhanglvshi210410
North European-Style Room (2 beds)
Stayed in Nov 2023
Other
22 review
4.7/5
Amazing
Posted on Nov 28, 2023
Overall evaluation: The front desk lady is very enthusiastic and efficient, thumbs up. The room is also very good. The duplex room will be affected by the guests downstairs. The following is a detailed evaluation of advantages and disadvantages:
I. Advantages:
1. The front desk lady is very efficient. The check-in process is very enthusiastic and fast. It was past 23 o'clock in the evening and it was time to rest. The two guys downstairs were still chatting and playing games. After I reported it to the front desk lady, the lady said that she would communicate with the guests downstairs immediately. It was so touching. I give this lady a full score.
2. The room should be divided into duplex and single-family. The front desk lady asked me whether I wanted a duplex or a single-family. I didn't react at the time. I said I hoped to arrange a quieter one. The front desk lady arranged a duplex for me. The duplex room is on the 12th floor. This height will not be affected by the traffic on the road.
3. The room is quite large. There is a table in the room with a desk lamp on the table, which is good for test takers. There are also hangers and racks for hanging clothes. Clothes can be hung up when they are wet. The other hardware equipment is basically available, including TV, air conditioner, etc., but I didn't use the air conditioner. There is an air conditioner remote control, paper towels, mosquito coils next to the bedside table, and a hair dryer in the drawer.
4. Check-out can be delayed until 14:00, which is very friendly for people who need to take exams. You can go back to the hotel for a lunch break after the exam in the morning. I used points to redeem the 14:00 check-out service on Ctrip. The customer service sister said that check-out is usually at 12 noon.
5. The hygiene is good, the room is clean, there is no odor or smoke.
6. There are all kinds of snacks downstairs, which is very convenient for eating at night, but breakfast is a little less.
7. There is a parking lot in the community, which is charged. It is not clear whether the open-air parking lot outside is charged.
8. The front desk sister is very efficient, check-out is fast, and the deposit does not need to wait for scanning, and will return the same way. The customer service sister at check-out also said that if the things are not packed or the lost items are found, they will call me.
2. Disadvantages:
1. Gaode Map shows that Grandi Holiday Apartment is 963 meters away from Haikou Tourism Vocational School, and it takes 14 minutes to walk. This distance is not close.
2. Quietness. Because the duplex floor has two doors, the sound insulation effect of the corridor and the hallway is very good. However, the other people living downstairs on the duplex floor have a great impact on the quietness of the environment. There are two men living downstairs from me. At 23:00 in the evening, they are still very loud when playing games and chatting, and they are singing. It's quite speechless. In addition, when the takeaway downstairs was delivered, the knocking of the takeaway brother and the closing of the door when going out downstairs were very loud, and the door was banged, which affected the rest. The sound insulation effect upstairs is not very good. I don’t know what the upstairs is doing, knocking on the floor. After I told the sister that the guys downstairs were louder (in fact, I originally wanted to ask if I could change rooms), the sister said that she would communicate with the residents downstairs immediately. It was so touching. I give this sister a full score.
3. The wall of the window is too low, it is easy to hit your head! I wanted to close the window, ***, I didn't pay attention, and hit my head! It hurts! Damn! There should be a warning sticker of "Be careful of hitting your head", or a bump sticker will do, these things are not expensive.
4. Affects the air quality. People downstairs smoke, and the smell of smoke is everywhere when you open the door.
Suggestion: The residents downstairs will affect the rest a little. It may be better to arrange the same type of travelers together. For example, I am going to take an exam, so I will arrange the exam together, so that the work and rest may be more similar.
Summary: The flaws do not outweigh the merits. The front desk lady is very enthusiastic and efficient, which is great. The room is also very good.
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6/8
Response from Property: I am really touched to see your comment. Thank you for your recognition of Ajie and for spending so much time writing down the advantages and disadvantages. We will actively adopt your opinions, praise and reward the employees who do well, and improve the issues you raised. Thank you again for your recognition of our hotel's facilities and our employees' services!
Guest User
Simpluxe Double Bed Room
Stayed in Jan 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 11, 2024
Hygiene: Not bad 😊🙂 Relatively high cost performance
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Response from Property: Wow! We are suddenly moved by your review! Such a heartfelt review, describing Grandi in every aspect! It seems that you are about to become a loyal fan. Thank you for your review and look forward to your next stay!
Salaimalaxinuoaili
Simpluxe Double Bed Room
Stayed in Apr 2024
Other
2 review
5.0/5
Outstanding
Posted on Apr 16, 2024
The environment is clean and nice, the service attitude is good, and the front desk staff is very friendly. I will definitely stay here next time.
Keep up the good work😊
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Beckyyaoyao
North European-Style Family Loft - 2-Room
Stayed in Apr 2024
Family
9 review
1.3/5
Posted on Apr 14, 2024
The room is poor, the hygiene is not good, the bedding is sticky, the floor is slippery, the bathroom is dirty, the price/performance ratio is very poor
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Response from Property: Dear customer, I'm really sorry for bringing you a bad experience. If you have any questions, please contact us in time. If you are not satisfied with the room, you can return it at any time as long as you don't move the room, or contact the front desk to change the room type you are satisfied with. .