JonathanY
February 7, 2025
Yuyuhakone is simply the worst hot spring hotel I have ever stayed in in Japan. It was such a disappointment that I even doubted my life! First of all, the location is ridiculously remote. The entire hotel is hanging alone on the side of a mountain road. There is no one around and there is not even a convenience store. If you want to go out, you have to take a bus or a taxi. There is only one bus route and you have to wait for a very long time. You are basically trapped in this remote place.
Let's talk about the so-called "open-air bath", it's simply a joke. The equipment was extremely rudimentary, with all the facilities squeezed into a shabby shed. When I arrived, the temperature was minus 3 degrees Celsius at night, and the water temperature was not hot enough. The outdoor water was icy cold, and it felt like I was woken up by cold water. The bathing equipment is even more outrageous. You have to keep pressing to get the water out, making the whole bathing process like participating in some endurance challenge. It's so exhausting that I doubt my life.
The room conditions were equally terrible. Not only is there no floor heating, but there is a heater under the TV, which turns out to be just a decoration and is purely used to deceive people. The only heating device was the air-conditioning heater, which came with a "surprise easter egg": it automatically shut down after being turned on for a while. I asked the front desk to check, and it turned out that the circuit breaker had tripped! It is really speechless that such basic facilities cannot function properly.
As for dinner, it was barely the only part that was not that bad. The taste was satisfactory and the price was not too expensive, but it could not save the whole experience from being ruined. It is really ridiculous and sad to offer this level of service and facilities at this price. In a word, I will never come to this store a second time, and I would advise anyone who comes to stay away.
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