To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(71)
Positive reviews(69)
Reviews with photos/video(31)
Awesome stay(29)
Awesome rooms(16)
Great service(15)
Tasty dinner(14)
Relaxing hot springs(12)
Classy environment(11)
Clean and tidy(6)
Negative reviews(2)
Guest User
Main Building Loft Room with Open Air Bath (2st Floor)
Stayed in Aug 2024
Family
5 review
4.5/5
Great
Posted on Aug 17, 2024
Located in woods which provide a private and tranquil getaway from busy area. The food is traditional Japanese cuisine which is very nice and delicious. The bath, both in room and public space, is super comfortable and relaxing. Staff are all very nice and helpful. Highly Recommended.
Fong Chi Kit
Annex Building Japanese Style Twin Room with Loft and Open Air Bath
Stayed in Mar 2024
Couples
2 review
4.7/5
Amazing
Posted on Mar 18, 2024
The hotel is a bit hard to find. There are convenient stores nearby, just take a few minutes walk. The room is clean. No lift, it’s a bit tough if you need to take a heavy luggage to second floor. Lol
Overall, it’s a great hotel. The food in the restaurant is great. Good Japanese experience for us.
Guest User
Annex Building Separated Room with Open Air Bath
Stayed in Mar 2024
Travel with friends
1 review
4.5/5
Great
Posted on Apr 12, 2024
The foods is good and the environment vibe is better than our expectation. Thanks a lot.
Guest User
Main Building Japanese Modern Room with Open Air Bath (2nd Floor)
Stayed in Feb 2024
Couples
3 review
4.0/5
Very Good
Posted on Feb 28, 2024
Good services. Convenient for driving a car to the hotel. Nice
Guest User
Main Building Japanese Modern Room with Open Air Bath (1st Floor)
Stayed in Oct 2023
Family
2 review
4.0/5
Very Good
Posted on Oct 28, 2023
It is a tranquil place to stay. The breakfast was savoury. Conveniently access as the bus stop is in front of the hotel.
Anthony
Main Building Standard Japanese Style Room without Bathroom
Stayed in Dec 2023
Family
1 review
4.2/5
Very Good
Posted on Dec 14, 2023
Very good comfortable relax good dinner & breakfast
Good service
emily1977
Annex Building Separated Room with Open Air Bath
Stayed in Feb 2024
Family
16 review
5.0/5
Outstanding
Posted on Feb 9, 2024
Very good choice in Japan!
Hoi we
Main Building Japanese Modern Room with Open Air Bath (2nd Floor)
Stayed in Jan 2024
Couples
10 review
4.7/5
Amazing
Posted on Jan 13, 2024
Nice food, nice room
Anjiajia88
Annex Building Japanese-Western Style Room with Living Room and Open Air Bath
Stayed in Dec 2024
Family
5 review
4.8/5
Amazing
Posted on Dec 4, 2024
The hot spring in the room is running water, and the environment is very good. The included breakfast and dinner are very exquisite. Check-out time is 10:00, and the fee for one hour of delay is 1100 yen. We checked out 10 minutes late and did not charge extra money. The overall service is quite good. There is a bus stop outside the hotel, which can go to Hakone Yumoto and Odawara. Across the road is the Glass Forest Museum.
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Guest User
Main Building Japanese Style Twin Room with Open-air Bath (1st Floor)
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 15, 2024
It was a very good trip. The hot spring in the room was very comfortable. The breakfast and dinner in the hotel were rich. It was very satisfying.
Original TextTranslated by Google
Guest User
Annex Building Japanese-Western Style Room with Living Room and Open Air Bath
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 30, 2024
The hotel is very primitive. I checked in at night when it was raining. A huge toad at the door of the room scared me so much that my heart jumped into my throat😅
The private bath was very clean and the air was good!
The dinner and lunch were very good, and I felt that it was worth at least half of the price of the room
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6/7
Guest User
Annex Building Japanese-Western Style Room with Living Room and Open Air Bath
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The environment is very good, and the Glass Art Museum is nearby, which is very convenient.
It is recommended to choose the hotel's breakfast and dinner, which is very good.
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Guest User
Main Building Japanese Modern Room with Open Air Bath (2nd Floor)
Stayed in Sep 2024
Couples
17 review
5.0/5
Outstanding
Posted on Sep 22, 2024
There is a bus at the door of the hotel, which can go directly to Hakone Yumoto or Odawara Station. Across the road from the hotel is the Hakone Mori Art Museum. The environment is very good, the private hot springs are all running water, and the included dinner and breakfast are very rich, recommended.
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Luoyu
Main Building Japanese Loft Room with Open Air Bath (2st Floor)
Stayed in Jul 2024
Family
2 review
4.2/5
Very Good
Posted on Aug 2, 2024
We stayed in a triple room with a loft. Each person had to make their own tatami. I am not used to sleeping on tatami, so I think it is just average. But the hot spring bath was quite comfortable, there were free drinks in the lobby, and the dinner and dinner we booked were both great.
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6/7
Guest User
Main Building Japanese Modern Room with Open Air Bath (2nd Floor)
Stayed in Jul 2024
Family
3 review
4.7/5
Amazing
Posted on Jul 25, 2024
Right next to the Glass Forest Art Museum, Japanese-style room, good ecology, open-air bathing, insects will fly and crawl in. I ordered breakfast and dinner, but I'm not used to it. The style is as shown below. The service attitude is very good.