Hotels Near Reitdeich Steg in Hamburg

Top notch employees. So friendly, so service - oriented, so authentic! I don't want to speak about the hardware: It's new and spotless and the quality of the breakfast for a three star chain is much better than you would expect. But extraordinary are the employees I met today. Front office is super friendly and efficient. Can't remember their names but took a pic of them. They are the right persons at the right place. They walk the extra mile. When it comes to the breakfast area I encountered their team leader Maeretha. She is one of a kind. Extremely enthusiastic with a winning personality she could excel in any field. She is very happy with her job and fulfills her role in an exceptional way. If I would be her father I would send her studying at a Swiss hotel school to become the CEO of Hilton Germany 🇩🇪! It was a pleasure to meet her.

Atractive Hotel close to Central Hamburg Personnel is a bit impersonal but not rude Rooms and suites are smaller than in pictures but are well furnished and have atractive and fresh decor Air conditioned is an issue here as there is lack of ventilation in rooms and the option of opening windows brings road noice Nice coffee / tea facility Nice breakfast but we had the same options for 11 days Nice lobby bar Lack of amenities that does not get restocked until you ask the house keeping In all we had a good and safe stay in this property

Sometimes we are in hotels where you somehow get a strange feeling right from the moment you check in. You don't feel comfortable and welcome. The Courtyard Hamburg City is one of them. It started at the reception during our very early check-in. The staff member told us in a supercilious manner that we had received an upgrade. But the ”better” rooms had not yet been cleaned. But because we were getting an upgrade, it would certainly be worth waiting for the room. Our question about when we could expect the room was only answered with the statement that the actual check-in was at 3 pm. We could go into town in the meantime, it's not far and we shouldn't come back too early - 3 pm. We could leave our luggage at the hotel. There is still room for improvement! And so there were a few similar little things during our stay. None of them big issues. But just a lot of little things where you keep asking yourself: ”Why? Why don't they just do it better?” The stay ended as it had begun. After our online check-out, we discovered that the bill was not correct. However, this was corrected immediately after a complaint by e-mail. No comment. Without apology or the like. A word about breakfast, as there were many comments on this: The restaurant in the hotel is run by an outside company. This is not noticeable at first glance. Nevertheless, this constellation has disadvantages. For example, the restaurant is closed one day a week (breakfast is of course available all week). Is that a good thing for a hotel? That's something everyone has to decide for themselves. But now to breakfast: Cost: 25 Euros, if not already included in the room rate. The breakfast is extensive. Nevertheless, there are some things that are not there. For example, freshly prepared egg dishes. Here, you are treated to prefabricated fried eggs, scrambled eggs and the like, some of which look rather adventurous. There are also no pencakes or waffles. On the other hand, there is a large vegetarian/vegan corner. Most of the dishes are of very high quality, often even organic or Demeter. The service is prompt, attentive and friendly. The ambience in the restaurant is also quite good. Is the breakfast now worth its 25 euros? Yes, because the restaurant is run by a third party and the operator also has to earn money. Yes, because the ingredients are of very high quality. Yes, because the selection is quite large. No, because certain things such as egg dishes prepared on site are missing. No, because the selection is large, but not outstanding. In our opinion, a price of 19 euros would suit the breakfast better.

We booked this hotel via Amoma. Com as it stated that this hotel had large family rooms, pets were welcome and that the rooms had air-conditioning. All not true. We were asked to pay an additional 30 euros for our third child. We had also booked a quiet room but faced the very noisy street. The room was extraordinaryly hot and staff did not provide us with a fan. The room was small but reasonably clean. No tea or coffee making facilities. The bathroom was ok but hairdryer did not work. Interiors quite tired. The biggest problem with this hotel is the location. It is the local druggie hang out. We saw people using drugs in the street right outside the hotel and it was clear that this is not a safe area. The riot police attended several incidents during our stay and made several arrests. **********s operate in this area too. We would not recommend to stay here and it certainly was not even good value for money.

Great location. Easy to get around and get back to the place at night. If you're a light sleeper I wouldn't recommend the shared rooms, people coming back late at night, the doors close quite loudly. My only complaint is that I received a keycard to the wrong room and walked right into a private suite.. Nobody was there thankfully and I just walked right out, but if I were staying in a private room I would hate to think that strangers could just walk into my room where all my belongings are lying around. Otherwise clean and quite a cool environment.

The beautiful, large lobby, which reflects the long history of the hotel is hugely impressive whilst the rooms are stylishly modern. My room had plenty of room for storage (often lacking in many hotels), a very comfortable double bed and an immaculate, well designed large bathroom. Breakfast offerings were exceptional and it was good (and rare) to be able to have items cooked to order. The lobby cafe/bar was pleasant but service was disappointingly slow. Although these are difficult times due to the pandemic, it was a great shame that the restaurant and bar were both closed. Given that most other hospitality premises had reopened in Hamburg, I found it odd that the hotel had not been able to open them and had not publicised that fact more openly on their website.

Very clean, friendly and efficient hotel, 10 minutes into town on frequent public transport, and it is on the S-Bahn route direct from the airport. Also shops nearby for anything you might need, and a few local restaurants. The area felt very safe even walking back at night. We stayed on a very hot weekend, and both the efficient aircon and the good shower were very welcome! The rooms are compact, but the beds large and comfortable. Perfect if you're just looking for a comfortable place to sleep while exploring the city.

It was already my 5th time at the hotel this year, so I can say that the service is of a very constant factor. Check-in was again very smooth, and even though we checked in around noon, the rooms were already ready. Again I received a nice upgrade, and this room was also perfect. The rooms feel like you are coming home a little bit. The bathroom was also spacious and had a large walk-in shower. I had a great breakfast in the morning, and I can really recommend the chef who makes all different egg dishes, again a delicious omelet. Until next time.

Super Hotel in great location! Perfect for a weekend on the Reeperbahn The hotel is located directly in the heart of St. Paulis and is therefore best suited for all wet joyful businesses ;) The room was very clean and renovated, although also air conditioning for the The room was very comfortable and the room was very comfortable. The breakfast was simple, but delicious and made with much love by the staff. Generally, the staff of the hotel were extremely friendly and premature and very helpful. Overall, so a super stay, we're happy to come back!

Great value for money close to the Zoo.. even though it was perhaps not a topnotch hotel, we thought we got good value for money with spacious and clean rooms and easy access to parking (which is not a given in Hamburg)… breakfast was ok as well :-)