Yilong Hotel

Yilong Hotel Reviews

Yilong Hotel

No.289 North Jianguo Road, Gongshu District, Hangzhou, Zhejiang, ChinaView Hotel Details
Yilong Hotel
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Yilong Hotel Guest Reviews

4.7/5
Outstanding
2668 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2668)
Positive reviews(2609)
Reviews with photos/video(656)
Easy to get around(609)
Convenient location(496)
Close to metro(422)
Delicious breakfast(358)
Friendly front desk staff(289)
Would stay again(102)
Has rooms for families(18)
Delicious buffet(14)
Negative reviews(59)
Derrick Phuah
Superior Twin Room
Stayed in Nov 2024
Couples
7 review
4.5/5
Great
Posted on Dec 31, 2024
We arrived at the hotel around 3-4 pm, but the room wasn't ready yet, even though check-in time was supposed to be 2 pm. Overall stay is fine. Staff is extremely polite and helpful.
Response from Property: [Self-service gym] The world is beautiful, and Xiaoyi is even more beautiful with you! Thank you very much for taking the time to share your stay with us and providing us with valuable comments and suggestions! We have made improvements in time. We failed to leave you with perfect memories this time, and we look forward to making them up next time. We are working hard every day and look forward to your visit to the hotel again to witness our growth! Wish you all the best!
Anonymous User
Elegant Double Room
Stayed in Nov 2024
Travel with friends
62 review
4.5/5
Great
Posted on Dec 31, 2024
Return to the hotel and was assigned room 1619. This time round there were no smart panel in the room. Room was also smaller. Went to the reception hoping to get back the previous room but was turned down and informed that upgrade was already done for my checkin. Depressing because there was no channels to watch in room except for the smart panel - XiaoDu Nevertheless best toilet for my trip to China this December, manual bidet with dry WC and wet showers in 2 separate cubicles. Supermarket nearby with pharmacy and the likes within stone throw away. Will definitely return
Response from Property: 【自助健身房】世界很美,小藝有您更美!非常感謝您抽出寶貴時間與我們分享了您的入住感受,並給我們的工作提出了寶貴的意見和建議!我們已經及時作出改進,此次沒能給您留下完美回憶,期待下次能夠全都補上 。我們每天都在不斷努力,期待您再次光臨酒店,見證我們的成長!祝:一切順利!
Guest User
Elegant Double Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 30, 2024
This hotel very recommended.. The service is excellent, all about Yilong (Elong) are excellent.. When our room is full, they upgrade our room.. The room is extraordinary..
Response from Property: 【自助健身房&自助洗衣房】感謝您對我們家的認可~程小藝,您的貼身管家,力求為您提供超預期的貼心服務。走進酒店大堂,休息區的歡迎茶水,自助漱口水,針線包,牙簽等,無一不是彰顯對您的誠摯歡迎。房間配備毛巾除菌櫃,部分房間更是為您準備了獨立化粧台,每一個細節都是為‘藝’家人量身準備的。讓您滿意加驚喜,是我們追求的目標,讓您感動,更是我們畢生所求的夢之嚮往。杭州,一個有温度的城市,這個城市不僅有西湖,還有每天對您翹首以盼的藝龍酒店,期待下次與您相會哦
DanCan99
Superior Double Room
Stayed in Nov 2024
Business travelers
26 review
5.0/5
Outstanding
Posted on Dec 23, 2024
Great hotel! Location is good as it has a subway station next to it and a store downstairs for easy shopping. The food in the hotel is good and clean! Lots of options! Friendly staff! Clean hotel! New
Response from Property: Seeing your careful and sincere comments, we are also full of happiness and touch! I'm also happy to be able to spend a good time with you. Your recognition and encouragement, we will pass on to all employees, this is our greatest reward, we will work harder! We look forward to seeing you again!
poh choo
Family Room - 2-Bedroom
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 13, 2024
We really enjoy this hotel stayed. The staff name 小方 go all out to help us on the breakfast issue. Nice breakfast. We stayed in the family room which come with 2 toilets and 1 bath. The family room is big. The hotel free laundry service is a very plus points. Got 5 washing machines and 5 dryers and can monitor from room the status of the machines. Opposite the hotel there is a local market that we visited. Great experience to shop at the local market. Just take note the hotel is Elong(on the building)
Response from Property: [Self-service gym & self-service laundry room] Thank you for your recognition of our family~ Cheng Xiaoyi, your personal butler, strives to provide you with thoughtful service beyond your expectations. Walking into the hotel lobby, the welcome tea, self-service mouthwash, sewing kits, toothpicks, etc. in the lounge area all show our sincere welcome to you. The room is equipped with a towel sterilization cabinet, and some rooms even have an independent dressing table for you. Every detail is tailored for the "Yi" family. Satisfying you and surprising you is our goal, and touching you is our lifelong dream. Hangzhou, a warm city, not only has the West Lake, but also the Yilong Hotel that looks forward to you every day. I look forward to meeting you next time.
Guest User
Elegant Double Room
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 16, 2024
100/10 Good location, newly hotel, All the best and will come back to stay when visit Hangzhou. โรงแรมใหม่ ออกจากสถานีรถไฟฟ้า North Jianguo raod exit C เดินมา 100 เมตร พนักงานโรงแรม upgrade ห้องพักให้ และสามารถเข้าพักได้ก่อนเวลา เราเดินทางมาถึงประมาณ 10 โมงเข้า พนักงานให้เข้าพักได้เลย สิ่งอำนวยความสะดวกดีเลิศมาก ไดร์เป่าผม Dyson ชักโครกมีสายฉีด กาต้มน้ำล้ำมาก
Response from Property: The world is beautiful, Xiaoyi is even more beautiful with you! Thank you very much for taking the time to share your experience with us and give us valuable comments and suggestions on our work! We've made improvements in time, and we didn't leave you with a perfect memory this time, and we look forward to making up for them all next time. We continue to work hard every day, and we look forward to welcoming you again and witnessing our growth! All the best!
Emily Wai
Club Twin Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 16, 2024
The room was spacious, the service was excellent. Will book again on my next visit to Hang Zhou
Response from Property: 【零壓床墊深度睡眠】看到您精心又真誠的點評,我們也是滿滿的開心與感動呢!也很開心能夠陪伴您度過一段美好的時光。一次美好的相遇讓我們彼此成為了朋友。我們所追求的就是讓顧客感動,當顧客有困難需要幫助時,讓顧客感動的機會就到了,因為有您的認可和鼓勵,我們將傳遞給所有員工,這是對我們最大的獎賞,我們將更加努力!期待您的再次光臨!
Cjayyy
Elegant Double Room
Stayed in Sep 2024
Family
12 review
5.0/5
Outstanding
Posted on Oct 29, 2024
amazing hotel in Hangzhou! hotel location was near many attractions and the room facilities & amenities is incredible! would be back if i’m visiting Hangzhou again!
Response from Property: Thank you for your compliments on our hotel, we are honored to be able to make your stay a wonderful one. We value your reviews and will continue to improve our services to make your stay as satisfying as possible.
Chin Ann
Elegant Double Room
Stayed in Sep 2024
Couples
10 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Yi Long hotel did not have the room type I booked as they received a couple of additional bookings from tour groups. However, they went the extra mile and upgrade my booking to suite and the experience is excellent! The pictures do not do justice to the room ambience because the room is too big 😍 The bed is comfortable and the toilets are kept in tip top condition. Highly recommended for anyone to come and stay at this hotel if you are visiting Hangzhou 🥰🥰
Response from Property: 【Robot Delivery】'Art' family, hello, thank you for staying at eLong Hotel (Hangzhou West Lake), I am very honored to provide you with a satisfactory stay experience. Seeing your praise, we are full of happiness and touched, you must be a personal beauty and kind of little partner. Hangzhou is a beautiful city, the beautiful scenery of the West Lake, the tea fragrance of Longjing, the delicate lotus flowers, with the intimate service of eLong Hotel Yixin for you, I hope you can always remember Hangzhou, remember us. Body and mind, there must always be a road, in the near future, I look forward to meeting you again in Hangzhou.
vini_dm
Elegant Double Room
Stayed in Sep 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Oct 14, 2024
The hotel is located exactly outside exit C North Jianguo Road Station (line 2 and 5). The room is spacious and it has smart toilet with bidet-so grateful for that! The breakfast is ok with options of rice, fried noodle, soup noodle, handmade dumpling, pastry, fruits, etc. It has a convenient store and a coffee shop (Timms) downstairs, while family mart is at the opposite of the road. Another good thing of the hotel: it has laundry room on 4th floor, with washer and dryer machines--you can use it free. Its not far from the Southern Song Imperial Street (3 stops but need to transfer) and also to West Lak Scenic Area Music Fountain/Hubin pedestrian street (if I am not mistaken, 4 stops, with transfer) I would love to stay at this hotel again if I come back to Hangzhou.
Response from Property: Thank you very much for your positive review of our hotel. Your satisfaction is our top priority. We will continue to strive to provide excellent service and a comfortable stay experience. Thank you for your support and trust, and we look forward to your return visit!
Nathanaeli
Elegant Double Room
Stayed in Sep 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Oct 12, 2024
It's a very beautiful hotel, modern, spacious and friendly. I've never had electronic curtains or a heater for my towels. The views and breakfast are the best I've had in a hotel and makes it extra special is that it's very affordable!!
Response from Property: Thank you very much for your evaluation of our hotel. Your praise is the greatest recognition for us. We will, as always, provide high-quality services and facilities to make every stay of yours flawless.
Guest User
Elegant Double Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Good location, excellent cleaness, everything will be changed daily. Very good services, great breakfast, all those are better than expection. It is absolutely to be recommended for staying in Hangzhou. 位置,清洁程度,早餐都超出预期的好。房间没有任何异味,非常干净整洁。隔音效果好,很是安静。一切都非常满意。这个价位应该很少有这么好的。
Response from Property: 【自助健身房&自助洗衣房】感謝您對我們家的認可~程小藝,您的貼身管家,力求為您提供超預期的貼心服務。走進酒店大堂,休息區的歡迎茶水,自助漱口水,針線包,牙簽等,無一不是彰顯對您的誠摯歡迎。房間配備毛巾除菌櫃,部分房間更是為您準備了獨立化粧台,每一個細節都是為‘藝’家人量身準備的。讓您滿意加驚喜,是我們追求的目標,讓您感動,更是我們畢生所求的夢之嚮往。杭州,一個有温度的城市,這個城市不僅有西湖,還有每天對您翹首以盼的藝龍酒店,期待下次與您相會哦
Guest User
Elegant Double Room
Stayed in Aug 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Sep 24, 2024
I had a fantastic stay at this hote. Matilda, Miss fang and a night-shift man I don’t know his name were incredibly friendly and always willing to assist with a smile. Overall, I’m extremely satisfied and would definitely recommend it to others.
Response from Property: Thank you for your recognition of our family to your satisfaction and surprise, is our pursuit of the goal, let you move, but also our lifelong dream yearning. Hangzhou, a city with temperature, this city not only has the West Lake, but also the elong Hotel that looks forward to you every day, looking forward to meeting you next time.
Jassie Tan
Elegant Double Room
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jul 27, 2024
My partner and I enjoyed staying in Elong Hotel. Though it is one of the simplest room in the hotel, it came with a makeup area with a Dyson hair dryer (almost with all the hair accessories), comfortable sofa, super high technology lights and curtain system. I also liked their free self service laundry area, which you can keep track of the time using the room’s tv. The location is also very ideal, just right outside the metro station I truly enjoyed the stay in this hotel. Will come back to stay again in this hotel when i come back go Hangzhou 👍🏻👍🏻👍🏻
Response from Property: Thank you for your support. Xiaoyi is very grateful. I look forward to seeing you next time.
Guest User
Club Twin Room
Stayed in Jun 2024
Family
3 review
4.7/5
Amazing
Posted on Jul 16, 2024
Great location! Walk to many attractions in the center of the city! Great service, front desk staff attitude is great. Good food.
Response from Property: Dear distinguished guests, thank you very much for choosing Hangzhou ELong Hotel. We are sorry that we could not bring you a perfect stay, we will give you feedback on your questions, thank you for your valuable comments Xiaoyi will continue to spur itself and devote itself to improving every detail! Thank you for your recognition, Xiaoyi has been trying our best to create a perfect living environment for you!! I am looking forward to your next visit, looking forward to you being able to experience our different service feelings, and I wish you a happy life~