Hangzhou Shili Lili Mangota Tianchi Sky Riverview Hotel

Hangzhou Shili Lili Mangota Tianchi Sky Riverview Hotel Reviews

Hangzhou Shili Lili Mangota Tianchi Sky Riverview Hotel

1st floor, block a, Yinyin, Hangzhou, Binjiang District, Hangzhou, Zhejiang, ChinaView Hotel Details
Hangzhou Shili Lili Mangota Tianchi Sky Riverview Hotel
Hangzhou Shili Lili Mangota Tianchi Sky Riverview HotelHangzhou Shili Lili Mangota Tianchi Sky Riverview HotelHangzhou Shili Lili Mangota Tianchi Sky Riverview Hotel
Check available rooms for your travel dates
We Price Match
1 night

Hangzhou Shili Lili Mangota Tianchi Sky Riverview Hotel Guest Reviews

4.6/5
Very Good
3549 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(3549)
Positive reviews(3460)
Reviews with photos/video(1828)
Friendly front desk staff(686)
Delicious breakfast(480)
Great swimming pool(427)
Has an infinity pool(385)
Many amenities(382)
Convenient parking(255)
Fantastic river view(207)
Negative reviews(89)
Guest User
Cloud Spread Riverside City-View Double Bed Room
Stayed in ก.ย. 2024
Couples
1 review
5.0/5
Outstanding
Posted on 20 ก.ย. 2024
I recommend you experience a stay at this hotel. It was one of the most comfortable and fun stays ever. Sara, one of the hotel employees, helped me from the start to the end. Her English is good, and willing to answer your question at anytime and at any place. The pool was really nice and had a great view. The breakfast was delicious.
6/7
Dianna Itunin Gao
Yunge 30 ° River-View Twin Room
Stayed in มิ.ย. 2024
Travel with friends
7 review
4.2/5
Very Good
Posted on 10 มิ.ย. 2024
The overall stay was nice, the location is not in the center but around 20 min walk from the metro station and around 5 metro station from the central city. The hotel is nice, clean and modern but not too big, and the staff doesn’t speak English. The rooms are decent clean and neat but kind of basic design. The one thing I have to mention is the breakfast is quite poor. There were no basic veggies such as cucumber and tomato, just 4 different kind of leafs. No extra things like pancakes or waffles, pastries etc. If you like hotel’s breakfast or not really into Chinese breakfast I’d advice you to reconsider. I’m a huge breakfast lover so I was a bit disappointed. The western steak dinner was given as part of the booking for free was a great addition value, so does the photoshoots session. Those definitely added to the stay’s value. Overall the stay was ok I’d give it 4/5.
Response from Property: It's a pity that we didn't get 5-star reviews, but we will move forward bravely. Every time you stop by, it will be a huge honor for the hotel! If we didn't get your 5 stars this time, it must be something we didn't do well enough. We will work hard to improve, not seeking the best, just better. We hope to get your five shining red stars next time~~ ~
Lydia
Yunxin 60 ° River-View Two-Bedroom Triple Family Room
Stayed in พ.ค. 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on 2 มิ.ย. 2024
Hotel stay was very comfortable, there was a “menu” to select the amenities and items you need for the stay. The breakfast area was really pretty. The hotel staff Xiao Yun (小云) was really nice and helpful, and would accommodate our requests. (It was also very simple to arrange to send and collect our Taobao shopping)
Kathy
Cloud Spread Riverside City-View Double Bed Room
Stayed in พ.ค. 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on 29 พ.ค. 2024
The location is very convenient, the staff is super nice (at the reception as well as in the breakfast room) and helpful and the view on the river was stunning. Breakfast is typical Chinese with fresh fruits like mango, pineapple, dragon fruit etc.
Response from Property: Did not get 5 stars praise, some regret, but we will go forward, every time you stop, for the hotel is no honor! This time did not get your 5 stars, that must have done not good enough place, we will try to improve, do not seek the best, just seek better, I hope that next time we can get your five big shiny red stars ~ ~ ~ ~!
Татьяна
Cloud Spread Riverside City-View Double Bed Room
Stayed in ก.ค. 2024
Family
10 review
5.0/5
Outstanding
Posted on 4 ก.ค. 2024
Beautiful hotel, good staff 👍
Guest User
Cloud Spread Riverside City-View Double Bed Room
Stayed in พ.ค. 2024
Family
6 review
5.0/5
Outstanding
Posted on 1 มิ.ย. 2024
The hotel is great and the location is perfect. The breakfast is very delicious. We can recommend the hotel!
Thismaxsa
Yunchi 90 ° River-View Double Bed Room
Stayed in พ.ย. 2023
Couples
17 review
5.0/5
Outstanding
Posted on 12 พ.ย. 2023
My recent stay at Mangata Hotel in Hangzhou was a delightful experience. The hotel's tranquil location and serene atmosphere offered the perfect escape from the hustle and bustle of the city. The room I stayed in was clean, comfortable, and thoughtfully decorated. It provided all the necessary amenities for a pleasant stay. The staff was friendly and attentive, always ready to assist with any requests or questions I had.
6/11
Response from Property: Thank you for your praise. It is our blessing to have guests who are willing to share like you. Intimate service is what we have always advocated. We serve you wholeheartedly just to make your life more comfortable. We also hope to have your company on the way to growth. Looking forward to seeing you and wishing you a happy life~~
David Anieke
Guestroom - River-View (Double bed)
Stayed in ก.ย. 2023
Couples
1 review
5.0/5
Outstanding
Posted on 21 ก.ย. 2023
The hotel location and services where all great. The staff were so nice especially LYX雲霞 she was very helpful
Response from Property: The best trip is to discover a long-lost touch in a strange place. We believe that detail service is the service closest to you. We still need to work hard on this road. You are our Bole. We are very lucky to be with you. Fellow colleagues, I hope there will be more surprises and touches next time we get together~
Symonova Maria
Cloud Spread Riverside City-View Double Bed Room
Stayed in ก.ย. 2023
Family
1 review
5.0/5
Outstanding
Posted on 7 ก.ย. 2023
It was the best vacation in Hangzhou 👍 Service was good 😊 Delicious food 🍲 Beautiful view 😍 Rooftop pool👙 Me and my husband enjoyed so much🥰
6/7
Response from Property: Thank you for your praise. It is our blessing to have guests who are willing to share like you. We have always advocated caring service. We serve wholeheartedly, just to make your life more comfortable, and hope to have your company on the way of growth. Looking forward to Goodbye and wish you a happy life~~
Matt
Guestroom - River-View Double bed
Stayed in ส.ค. 2023
Other
2 review
1.7/5
Posted on 13 ส.ค. 2023
Fairly disappointing. Looks nothing like the photos. Materials are cheap and worn like a budget hotel. Room smells funky, no sound proofing, very slippery floors. Pool is also very cheap and nasty, not clean with gunk all around it. Need to wear a swimming cap to swim. Absolutely no shade anywhere, no umbrella or anything and only open 1000-2000. No anemities for the pool either. No pool shoes, bag, or extra towels. Staff were friendly, comfy bed, decent showers, views are very nice, breakfast was average. 'sunset champagne package' was fine also but should give ticket on arrival.
Response from Property: Hello, dear guests! Thank you very much for your check-in and detailed comments. It is guests like you who treat usOnly by constantly paying attention to and urging us can we constantly find problems in our work, correct and make continuous progress.Step. From your comments, we regret to see that this check-in failed to meet your expectations and brought youWe apologize for the inconvenience. The hotel management attaches great importance to it, and has made a serious investigation and timelyRectification and reform, your tolerance and understanding is the encouragement and support for our work! I sincerely look forward to seeing you again.
Ling Wen Qiang
Yunge 30 ° River-View Twin Room
Stayed in ม.ค. 2024
Solo travelers
1 review
4.5/5
Great
Posted on 22 ม.ค. 2024
This is my second stay at the hotel. The service is really great. The front desk service is very proactive and Xiao Gan is great. The room has a high floor and complete facilities. You can see the river view from the room. The room is clean and tidy. Very good. I am very satisfied with my overall stay. Breakfast is on the 40th floor. There are many varieties. It combines Chinese and Western styles. The hotel provides free parking. It is really good. I will come to this hotel again next time and look forward to my next stay~
Johanette
Cloud Spread Riverside City-View Double Bed Room
Stayed in ก.ค. 2023
Couples
17 review
5.0/5
Outstanding
Posted on 12 ก.ค. 2023
Lovely hotel with rooftop pool! Great location in Binjiang. Walking distance to a mall. Drinks served at the pool are also very good!
Response from Property: The best way to travel is to find a long lost feeling in a strange place. We believe that the details of the service is the most close to your service, we still need to work hard on this road, you are our bole, very glad to be with you, the next time together will have more surprises and moved ~
M*****
Yunge 30 ° River-View Twin Room
Stayed in มิ.ย. 2023
Travel with friends
9 review
4.0/5
Very Good
Posted on 8 มิ.ย. 2023
The location is brilliant - right next to the river. The evening view from the window was fantastic. If you're into running, there's a great running path that follows the river. Perfect!!! The staff were VERY friendly and helpful. We got an upgrade when we arrived (although not sure what the upgrade included since the room looked pretty much like what we had booked). The room itself was very clean and the bed was VERY comfortable. The bathroom looked nice at first, but then the shower drain didn't work properly and when checked it was clogged up. The water from the shower kept spilling through to the toilet cabin - the sealing between the two needs checking. The overhead shower didn't look clean and the ceiling in the bathroom was peeling. We had an air purifier in the room (I guess that was the upgrade?) but it kept switching off after a minute. And for some reason the hair drier only worked in the socket next to the window. We were really looking forward to sitting by the pool in the evening, but we were told that we had to pay 1,000 RMB to use that area in the evening. That should have been made clear in the hotel description since one of the reasons we booked this hotel was so we could admire the view in the evening from there. Overall, very happy with the location but the bathroom needs repairs.
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed review. It is the guests like you to our continuous care and supervision, in order to enable us to continue to find problems in the work, to correct and continuous progress. From your review, we are sorry to see that this stay did not meet your expectations. We apologize for any inconvenience. Hotel management attaches great importance to, and has done a serious investigation and timely rectification, your tolerance and understanding is the inspiration and support of our work! We look forward to welcoming you again.
Guest User
Yunge 30 ° River-View Twin Room
Stayed in ก.ค. 2023
Couples
33 review
4.2/5
Very Good
Posted on 25 ก.ค. 2023
Swimming is good…. Free delivery snack during tea time is super
Mimi Zondi
Cloud Spread Riverside City-View Double Bed Room
Stayed in พ.ค. 2023
Solo travelers
37 review
5.0/5
Outstanding
Posted on 12 มิ.ย. 2023
Absolutely amazing place . The staff was amazing 🔥🔥highly recommend! The pool is amazing and the rooms are very clean .