Mulianzhuang Hotel Hangzhou Future Technology City (Alibaba Basixi Park) Reviews

Response from Property: Dear guest, thank you for your favorable review of our hotel. We always believe that a good reputation must be promoted from the most sincere satisfaction of our guests, and attentive service has always been the focus of our work. We are very pleased to see that you had a comfortable and satisfactory stay experience at Mulian Villa. Xiaomu sincerely looks forward to your visit again!

Response from Property: Dear guest, thank you for choosing to stay at our hotel. Subway Hotel: Just outside Exit D of Haichuangyuan Subway Station on Subway Line 19. It is adjacent to Alibaba Xixi Park, Zhejiang Provincial Party School, Hangzhou Normal University, the core area of ​​Future Science and Technology City, etc. Ergonomic chairs and environmentally friendly office materials create a scientific and high-quality office experience for you. 40m²± extra large guest rooms, international standard KINGKOIL mattresses, domestic hotel high-end cotton fabrics, and ultra-quiet multi-layer protective glass to create a high-quality sleep experience for you. Equipped with Ariel Area Aroma fragrance to create a comfortable olfactory experience for you. "Energy saving and environmental protection, achieving perfection" TOTO sanitary ware, ROOTS shampoo and shower care products from Australia, Ora2 brand toothpaste, and toiletries made of environmentally friendly tangerine pole materials, help protect the environment while creating a healthy and confident washing experience for you. Enjoy a refreshing bath at Mulian; a "considerate" and reassuring breakfast; a 200m² luxurious dining environment... and meticulous supporting settings to meet your different travel needs. Xiaomu looks forward to your visit again!

Response from Property: Hello dear guests! Thank you very much for choosing Mulian Hotel! We sincerely apologize for not being satisfied with your stay. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. Regarding the problem of the sewerage in the room that you reported, the hotel engineering department has strengthened the investigation and repair to ensure that you This kind of problem will not happen again during your stay. We are deeply sorry for the inconvenience caused to you during your stay. We also hope to have the opportunity to communicate more with you and give us more valuable suggestions. At the same time, we will carefully complete every service link and continuously strengthen training to live up to your high expectations for the hotel! We sincerely look forward to your visit again.

Response from Property: Dear guest, thank you for choosing to stay at The Mulian Hotel in Hangzhou Future Science and Technology City. We are deeply sorry that you felt uncomfortable with the sound insulation problem during your stay. We have always attached great importance to the feedback of each guest and take your opinions seriously. We will take immediate steps to address this issue by providing sleep aids such as earplugs and eye masks at the front desk. Xiaomu looks forward to your visit again!

Response from Property: Thank you very much for your support and recognition at Mulian Hotel despite your busy schedule. We will continue to work hard to bring a different holiday experience to every guest. We are very touched by the satisfaction and affirmation of our guests. We will always be ready to welcome our guests back at any time.

Response from Property: Thank you for taking the time out of your busy schedule to give us a good review of Mulianzhuang Hotel. I really appreciate it! Seeing your concise and clear praise is like a breath of fresh air, and I feel relieved. I hope my family will come back to visit us often!

Response from Property: Thank you very much for your support and recognition at Mulian Hotel despite your busy schedule. We will continue to work hard to bring a different holiday experience to every guest. We are very touched by the satisfaction and affirmation of our guests. We will always be ready to welcome our guests back at any time.

Response from Property: Dear guests, hello! Thank you for choosing to stay at The Mulian Hotel in Hangzhou Future Science and Technology City and giving us full praise. On the journey, there is always unexpected warmth. Here, satisfaction is just expectation, and touching and surprise are the directions we have always pursued. Thank you again Thank you for your review. We look forward to your visit again!

Response from Property: Dear guest, thank you for your good review of the hotel. We always believe that a good reputation must be promoted from the most sincere satisfaction of our guests, and attentive service has always been the focus of our work. We are very pleased to see that you had a comfortable and satisfactory stay experience at Mulian Villa. Sincerely look forward to your coming again.

Response from Property: Dear guest, thank you for your favorable review of our hotel. We always believe that a good reputation must be promoted from the most sincere satisfaction of our guests, and attentive service has always been the focus of our work. We are very pleased to see that you had a comfortable and satisfactory stay experience at Mulian Villa. Xiaomu sincerely looks forward to your visit again!

Response from Property: Dear guests: Thank you for choosing to stay at The Mulianzhuang Hotel of Hangzhou Future Science and Technology City, and thank you for your good evaluation of our hotel. We are very glad that you had a pleasant stay in the hotel. The hotel is located in Haichuang Park , very close to the subway station, and there are many business districts around. If you have the opportunity to come again next time, we will be happy to guide you! Looking forward to your visit again~!

Response from Property: Dear guest, thank you for your favorable review of our hotel. We always believe that a good reputation must be promoted from the most sincere satisfaction of our guests, and attentive service has always been the focus of our work. We are very pleased to see that you had a comfortable and satisfactory stay experience at Mulian Villa. Xiaomu sincerely looks forward to your visit again!

Response from Property: Dear guest, thank you very much for your stay at The Mulian Hotel and for your valuable comments. The hotel has always been committed to providing guests with perfect service and striving to make every guest "come happy and leave satisfied", but we have not been able to do so. We are very sorry that you are very satisfied. We have submitted your feedback to the relevant departments for follow-up and strengthened training and correction. We will also always remember to further improve service quality. We sincerely hope that you will have a comfortable and satisfactory stay at Mulian Villa. experience and sincerely look forward to your visit again.