Grand Hyatt Hangzhou
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou
Grand Hyatt Hangzhou
2024 Asia 100 - Scenic Hotels
No.28 Hubin Road, Shangcheng District, Hangzhou, Zhejiang 310006, China
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Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, and is within walking distance of Hubin—the city’s main business, shopping and entertainment hub and the newly opened pedestrian block.Show More
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Last booked 1 min ago on our site
4.5/5Good·Excellent Location
Excellent location. Very satisfied 👍
Guest UserAll 4,695 Reviews
Amenities
Indoor swimming poolFreeHikingSpaExecutive LoungeFitness RoomPublic ParkingFreeBarRestaurantTaxi booking serviceMeeting Room
All Amenities
Surroundings
Metro: Longxiangqiao
(490m)
Metro: Fengqi Road
(1.0 km)
Airport: Hangzhou Xiaoshan International Airport
(29.5 km)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
5
Standard Double Room
1 Queen bed
40m² | Floor: 3-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Garden King Room
1 Queen bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Grand Club Lake View Twin Room
2 Single bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Grand Club Lake View King Room
1 Queen bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Suite
1 King bed
60m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Lake-view King Room
1 Queen bed
40m² | Floor: 5-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
West Lake Suite
1 Queen bed
66m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Grand Club King Room
1 Queen bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Grand Club Twin Room
2 Single bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Courtyard Glamping Double Bed Room
1 Queen bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Lake View Twin Room
2 Single bed
40m² | Floor: 5-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Standard Room (2 beds)
2 Single bed
40m² | Floor: 3-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Garden Twin Room
2 Single bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Courtyard Glamping Twin Room
2 Single bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
4.5/5
Good
4695 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.5
- Location4.6
- Service4.5
Average for similar properties in Hangzhou
Guest User
December 18, 2024
地理位置很好，就在西湖邊，早晚都可以沿湖散散步，窗邊就可以看到西湖和寶石山。 臨近 in 77，周圍也可以逛逛
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Guest User
December 18, 2024
The hotel is too old and the air conditioning doesn't work very well. There were no windows in the house that could be opened. Air quality is average. The hotel's afternoon tea and steakhouse are very good.
Original TextTranslation provided by Google
Guest User
December 18, 2024
The room was great! The spare razor is a three-layer blade (impressive) & the hair dryer is Dyson! You can see the West Lake from the room! Miss Xia Xin helped me check in, which was very considerate✨
Original TextTranslation provided by Google
lijinjue
December 18, 2024
The hotel is in a good location. The entrance is very popular. It is an old hotel. The lake view is actually blocked from the front. The fifth floor is not good. I think the seventh floor will be better.
Original TextTranslation provided by Google
Guest User
December 18, 2024
西湖邊上，出行很方便
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Guest User
December 17, 2024
The environment of the room and hotel is very good. I am also very grateful to Rico and Jerry for their considerate service. I look forward to coming back next time!
Original TextTranslation provided by Google
Guest User
December 17, 2024
房間寬敞，舒適。員工服務態度很好，有禮貌。
酒店交通非常便利，很近西湖，地鐵站及夜市。會推薦給朋友入住。
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Guest User
December 17, 2024
離西湖近，來杭州基本會住這兒
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Simoncocolet
December 16, 2024
Beautiful environment, considerate service, very recommended hotel. You can see the entire West Lake from the top floor. The hotel is located on the busiest pedestrian street. It’s so convenient for eating, drinking and shopping.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Free
Hiking
Spa
Executive Lounge
Fitness Room
Public Parking
Free
Bar
Restaurant
Taxi booking service
Meeting Room
Multi-Function Room
Secretarial Services
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Free
Indoor swimming pool
Spa
Executive Lounge
Fitness Room
Bar
Meeting Room
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Business hours
Notice
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public Parking
Free
Transportation
Taxi booking service
Business Services
Meeting Room
Postal Service
Fax/Copying Service
Wedding Service
Multi-Function Room
Secretarial Services
Audio Visual Equipment
Front Desk Services
Currency Exchange
Tour/Ticket Service
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Translation tools available
Languages Spoken
English
Chinese
Food & Drink
Bar
Room Service
Lobby Bar
Public Areas
ATM
Elevator
No Smoking in Public Areas
Gift Shop
Public Audio System
Non-Smoking Floor
Executive Floor
Executive Lounge
Central Ventilation System
Non-Smoking in All Rooms
Health & Wellness
Fitness Room
Foot Bath
Spa
Hiking
Cleaning Services
Laundry Service (On-Site)
Dry Cleaning
Ironing Service
Facilities for Children
Children's Slippers
Children's Bathrobe
Kids' Toothbrush
Accessibility
Accessible Rooms Available
Safety & Security
CCTV In Public Areas
Fire Alarm
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Adding cot: Free |
Children 3–12 years old | Contact hotel |
Children 13–17 years old | CNY 291.50 (approx. CAD 57.60) per person per night |
Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | CNY 99.00 (approx. CAD 19.56) per person |
Children 12–17 years old | CNY 198.00 (approx. CAD 39.12) per person |
Adult | Buffet:CNY 198.00 (approx. CAD 39.12) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2005
- Renovated: 2018
- Number of Rooms: 388
Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, and is within walking distance of Hubin—the city’s main business, shopping and entertainment hub and the newly opened pedestrian block.
It features 388 rooms and suites which designed to amplify the breathtaking lake view, the rooms feature an indulgent, comforting mix of textures in the wallcoverings and soft furnishings with subtle Chinese design elements appearing in the desk chair and wall art.
The exclusive Grand Club Lounge offers complimentary breakfast, light refreshments available all-day, evening cocktails and canapés, as well as the use of the boardrooms and 24/7 assistance from the club concierge.
On the 8th floor, the 240-sqm Presidential Suite with its 400-sqm outdoor terrace blessed with uninterrupted, panoramic views of West Lake makes for an exclusive and highly unique event venue for weddings, parties and corporate gatherings.
Grand Hyatt Hangzhou’s seven exceptional dining venues provide a culinary experience like no other, highlighted by creative menus featuring a variety of both global and local cuisines.
For guests seeking moments of relaxation, HUAN Spa & Fitness Center is a self-contained resort that reopened in 2019 within the hotel featuring an 82-foot-long heated indoor pool with a skylight ceiling, pool bar and stunning lake views. Guests can also workout on the latest cardio and strength training machines, as well as Power Plate platforms and TRX trainers, in the fitness center open 24-hours a day.
It features 388 rooms and suites which designed to amplify the breathtaking lake view, the rooms feature an indulgent, comforting mix of textures in the wallcoverings and soft furnishings with subtle Chinese design elements appearing in the desk chair and wall art.
The exclusive Grand Club Lounge offers complimentary breakfast, light refreshments available all-day, evening cocktails and canapés, as well as the use of the boardrooms and 24/7 assistance from the club concierge.
On the 8th floor, the 240-sqm Presidential Suite with its 400-sqm outdoor terrace blessed with uninterrupted, panoramic views of West Lake makes for an exclusive and highly unique event venue for weddings, parties and corporate gatherings.
Grand Hyatt Hangzhou’s seven exceptional dining venues provide a culinary experience like no other, highlighted by creative menus featuring a variety of both global and local cuisines.
For guests seeking moments of relaxation, HUAN Spa & Fitness Center is a self-contained resort that reopened in 2019 within the hotel featuring an 82-foot-long heated indoor pool with a skylight ceiling, pool bar and stunning lake views. Guests can also workout on the latest cardio and strength training machines, as well as Power Plate platforms and TRX trainers, in the fitness center open 24-hours a day.