Grand Hyatt Hangzhou
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou
Grand Hyatt Hangzhou
2024 Asia 100 - Scenic Hotels
No.28 Hubin Road, Shangcheng District, Hangzhou, Zhejiang 310006, China
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Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, and is within walking distance of Hubin—the city’s main business, shopping and entertainment hub and the newly opened pedestrian block.Show More
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Last booked 4 mins ago on our site
China travel essentials
Currency exchange
Superb views
Easy to reach
Varied breakfast
Most card payments acceptedShow More
Amenities
Currency Exchange
Taxi booking service
Luggage StorageFree
Languages Spoken at Front Desk
Translation tools available
Tour/Ticket Service
Executive Lounge
Public parkingFree
All Amenities
Property Description
Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, and is within walking distance of Hubin—the city’s main business, shopping and entertainment hub and the newly opened pedestrian block.
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4.6/5
Very GoodQuite satisfied
All 5,036 Reviews
Surroundings
Metro: Longxiangqiao
(390m)
Metro: Fengqi Road
(1.0 km)
Airport: Hangzhou Xiaoshan International Airport
(29.5 km)
Airport: Deqing Moganshan Airport
(35.9 km)
Train: Hangzhou Railway Station
(4.3 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Standard Double Room
1 Queen bed
40m² | Floor: 3-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
West Lake Suite
1 Queen bed
66m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Garden King Room
1 Queen bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Grand Club Twin Room
2 Single bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Grand Club King Room
1 Queen bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Lake View Twin Room
2 Single bed
40m² | Floor: 5-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Grand Club Lake View Twin Room
2 Single bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Standard Room (2 beds)
2 Single bed
40m² | Floor: 3-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Grand Club Lake View King Room
1 Queen bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Garden Twin Room
2 Single bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Suite
1 King bed
60m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Lake-view King Room
1 Queen bed
40m² | Floor: 5-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
4.6/5
Very Good
5036 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.5
- Location4.6
- Service4.5
Average for similar properties in Hangzhou
Kankanshijiedefengjing
March 11, 2025
地理位置很好，就在西湖邊上
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Guest User
March 11, 2025
工作人員有禮貌，服務好，顏值高。房間的層高較新酒店略低，早餐豐富品質高。通過前台幫忙預訂了牛排館，牛排館味道不錯，工作人員服務好。最後還要謝謝前台夏鑫的幫忙。
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Guest User
March 11, 2025
完美酒店，西湖邊位置好。
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Huarongliguang
March 10, 2025
第二次入住，自助晚餐給了大大的驚喜。一直奇怪當年設計為啥要放個游泳池在前面。
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Guest User
March 10, 2025
早餐豐富，服務細節好
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Anonymous User
March 10, 2025
對酒店設施及服務很滿意
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Yiva
March 9, 2025
This time I went to Hangzhou and chose the Grand Hyatt near Longxiang Bridge. The service was very good. When I entered the door, a staff member asked if I wanted to eat or check in, and then arranged to wait. The room assigned to us was far from the elevator, and I was repeatedly reminded whether I minded. The hardware of the room was quite good, with a dry and wet separation in the bathroom and a Dyson hair dryer. However, there were not enough sockets at the head of the bed, and it was recommended to install a multi-socket device. The washing and care was added, which deducted points, and the toilet did not have a washlet. The mattress was moderately soft and hard, and the room was also soundproof. The breakfast was quite good, the desserts were very exquisite, and there were many varieties. I hope the hardware can be strengthened. After all, the price is not cheap.
Original TextTranslation provided by Google
Baituanzi
March 9, 2025
This is the absolute top hotel for viewing the beautiful West Lake from high altitude. If you have enough budget, it is highly recommended to check in the VIP Lake View Room! You can really enjoy the view of West Lake in your room for an entire afternoon, and the terrace at the VIP Room is absolutely stunning.
Thanks to Miss Lu Qiuwen at the front desk. She was efficient and polite in handling the procedures. She helped me arrange a room with a central lake view on the 8th floor. My father praised it highly. They also helped us make a temporary reservation for a Chinese restaurant in the evening, so that we could experience the Michelin-recommended Hangzhou specialties.
Overall it was a perfect experience. I just left and I already want to come back~
Original TextTranslation provided by Google
Anonymous User
March 9, 2025
無敵景觀一級棒
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Services & Amenities
Popular Amenities for China Travel
Currency Exchange
Taxi booking service
Luggage Storage
Free
Languages Spoken at Front Desk
Translation tools available
Tour/Ticket Service
Executive Lounge
Public parking
Free
Wi-Fi in Public Areas
Free
Fitness Room
Secretarial Services
Multi-Function Room
Meeting Room
Hiking
Indoor swimming pool
Free
Spa
Bar
24-Hour Front Desk
Executive Lounge
Fitness Room
Meeting Room
Indoor swimming pool
Spa
Bar
7 Restaurants
杭州君悦酒店·咖啡厅自助餐
Business hours: [Mon - Fri] 06:30-10:00, 11:30-14:00, 17:30-21:00
杭州君悦酒店·君悦牛排馆
Business hours: [Mon - Sun] 17:30-22:00
杭州君悦酒店·大堂酒廊
Business hours: [Mon - Sun] 09:00-22:30
杭州君悦酒店·青莳
Business hours: [Mon - Sun] 12:00-22:00
杭州君悦酒店·湖滨28中餐厅
Cuisine: Chinese
Business hours: [Mon - Sun] 11:30-14:00, 17:30-21:30
杭州君悦酒店·酥园
Business hours: [Mon - Sun] 10:00-21:30
杭州君悦酒店·扉酒吧
Business hours: [Fri - Sat] 19:00-02:00 the next day
Notice: The amenity will be closed during your selected stay dates. Please contact the hotel in advance for details.
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Business hours
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Taxi booking service
Business Services
Audio Visual Equipment
Fax/Copying Service
Wedding Service
Postal Service
Secretarial Services
Multi-Function Room
Meeting Room
Front Desk Services
Currency Exchange
Luggage Storage
Free
Translation tools available
Front Desk Safe
Porter/Bellhop
Tour/Ticket Service
Express Check-In and Check-Out
Wake-Up Call
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Languages Spoken
English
Chinese
Food & Drink
Room Service
Lobby Bar
Bar
Public Areas
ATM
Executive Floor
Executive Lounge
Gift Shop
Public Audio System
No Smoking in Public Areas
Non-Smoking Floor
Central Ventilation System
Elevator
Health & Wellness
Foot Bath
Fitness Room
Hiking
Spa
Cleaning Services
Dry Cleaning
Ironing Service
Laundry Service (On-Site)
Facilities for Children
Kids' Toothbrush
Children's Bathrobe
Children's Slippers
Accessibility
Accessible Rooms Available
Safety & Security
Fire Alarm
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra cot: Free |
Children 3–12 years old | Contact hotel |
Children 13–17 years old | CNY 291.50 (approx. THB 1,364.39) per person per night |
Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | CNY 99.00 (approx. THB 463.38) per person |
Children 12–17 years old | CNY 198.00 (approx. THB 926.75) per person |
Adult | Buffet:CNY 198.00 (approx. THB 926.75) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2005
- Renovated: 2018
- Number of Rooms: 388
Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, and is within walking distance of Hubin—the city’s main business, shopping and entertainment hub and the newly opened pedestrian block.
It features 388 rooms and suites which designed to amplify the breathtaking lake view, the rooms feature an indulgent, comforting mix of textures in the wallcoverings and soft furnishings with subtle Chinese design elements appearing in the desk chair and wall art.
The exclusive Grand Club Lounge offers complimentary breakfast, light refreshments available all-day, evening cocktails and canapés, as well as the use of the boardrooms and 24/7 assistance from the club concierge.
On the 8th floor, the 240-sqm Presidential Suite with its 400-sqm outdoor terrace blessed with uninterrupted, panoramic views of West Lake makes for an exclusive and highly unique event venue for weddings, parties and corporate gatherings.
Grand Hyatt Hangzhou’s seven exceptional dining venues provide a culinary experience like no other, highlighted by creative menus featuring a variety of both global and local cuisines.
For guests seeking moments of relaxation, HUAN Spa & Fitness Center is a self-contained resort that reopened in 2019 within the hotel featuring an 82-foot-long heated indoor pool with a skylight ceiling, pool bar and stunning lake views. Guests can also workout on the latest cardio and strength training machines, as well as Power Plate platforms and TRX trainers, in the fitness center open 24-hours a day.
It features 388 rooms and suites which designed to amplify the breathtaking lake view, the rooms feature an indulgent, comforting mix of textures in the wallcoverings and soft furnishings with subtle Chinese design elements appearing in the desk chair and wall art.
The exclusive Grand Club Lounge offers complimentary breakfast, light refreshments available all-day, evening cocktails and canapés, as well as the use of the boardrooms and 24/7 assistance from the club concierge.
On the 8th floor, the 240-sqm Presidential Suite with its 400-sqm outdoor terrace blessed with uninterrupted, panoramic views of West Lake makes for an exclusive and highly unique event venue for weddings, parties and corporate gatherings.
Grand Hyatt Hangzhou’s seven exceptional dining venues provide a culinary experience like no other, highlighted by creative menus featuring a variety of both global and local cuisines.
For guests seeking moments of relaxation, HUAN Spa & Fitness Center is a self-contained resort that reopened in 2019 within the hotel featuring an 82-foot-long heated indoor pool with a skylight ceiling, pool bar and stunning lake views. Guests can also workout on the latest cardio and strength training machines, as well as Power Plate platforms and TRX trainers, in the fitness center open 24-hours a day.