Grand Hyatt Hangzhou
1 night
Rooms and Guests
1 room, 2 adults, 0 children
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Grand Hyatt Hangzhou

2024 Asia 100 - Scenic Hotels
No.28 Hubin Road, Shangcheng District, Hangzhou, Zhejiang 310006, China
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Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, and is within walking distance of Hubin—the city’s main business, shopping and entertainment hub and the newly opened pedestrian block.Show More
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hotel overview picture
Last booked 1 min ago on our site
4.5/5Good·Excellent Location
Excellent location. Very satisfied 👍
Amenities
Indoor swimming poolFreeHikingSpaExecutive LoungeFitness RoomPublic ParkingFreeBarRestaurantTaxi booking serviceMeeting Room
All Amenities
Surroundings
Metro: Longxiangqiao
(490m)
Metro: Fengqi Road
(1.0 km)
Airport: Hangzhou Xiaoshan International Airport
(29.5 km)
Map

Rooms

Guest Reviews

Services & Amenities

Policies

Standard Double Room
5

Standard Double Room

1 Queen bed
40m² | Floor: 3-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Garden King Room
4

Garden King Room

1 Queen bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Grand Club Lake View Twin Room
5

Grand Club Lake View Twin Room

2 Single bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Grand Club Lake View King Room
5

Grand Club Lake View King Room

1 Queen bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Suite
4

Suite

1 King bed
60m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Lake-view King Room
6

Lake-view King Room

1 Queen bed
40m² | Floor: 5-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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West Lake Suite
5

West Lake Suite

1 Queen bed
66m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Grand Club King Room
5

Grand Club King Room

1 Queen bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Grand Club Twin Room
5

Grand Club Twin Room

2 Single bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Courtyard Glamping Double Bed Room
5

Courtyard Glamping Double Bed Room

1 Queen bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Lake View Twin Room
6

Lake View Twin Room

2 Single bed
40m² | Floor: 5-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Standard Room (2 beds)
5

Standard Room (2 beds)

2 Single bed
40m² | Floor: 3-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Garden Twin Room
5

Garden Twin Room

2 Single bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Courtyard Glamping Twin Room
5

Courtyard Glamping Twin Room

2 Single bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

4.5/5
Good
4695 reviews
Verified Reviews
  • Cleanliness4.6
  • Amenities4.5
  • Location4.6
  • Service4.5
Average for similar properties in Hangzhou
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 18, 2024
地理位置很好,就在西湖邊,早晚都可以沿湖散散步,窗邊就可以看到西湖和寶石山。 臨近 in 77,周圍也可以逛逛
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 18, 2024
The hotel is too old and the air conditioning doesn't work very well. There were no windows in the house that could be opened. Air quality is average. The hotel's afternoon tea and steakhouse are very good.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 18, 2024
The room was great! The spare razor is a three-layer blade (impressive) & the hair dryer is Dyson! You can see the West Lake from the room! Miss Xia Xin helped me check in, which was very considerate✨
Original TextTranslation provided by Google
l‍i‍j‍i‍n‍j‍u‍e
December 18, 2024
The hotel is in a good location. The entrance is very popular. It is an old hotel. The lake view is actually blocked from the front. The fifth floor is not good. I think the seventh floor will be better.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 18, 2024
西湖邊上,出行很方便
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 17, 2024
The environment of the room and hotel is very good. I am also very grateful to Rico and Jerry for their considerate service. I look forward to coming back next time!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 17, 2024
房間寬敞,舒適。員工服務態度很好,有禮貌。 酒店交通非常便利,很近西湖,地鐵站及夜市。會推薦給朋友入住。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 17, 2024
離西湖近,來杭州基本會住這兒
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S‍i‍m‍o‍n‍c‍o‍c‍o‍l‍e‍t
December 16, 2024
Beautiful environment, considerate service, very recommended hotel. You can see the entire West Lake from the top floor. The hotel is located on the busiest pedestrian street. It’s so convenient for eating, drinking and shopping.
Original TextTranslation provided by Google

Services & Amenities

Indoor swimming pool
Spa
Executive Lounge
Fitness Room
Bar
Meeting Room
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Adding cot: Free
Children 3–12 years old
Contact hotel
Children 13–17 years old
CNY 291.50 (approx. CAD 57.60) per person per night

Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open [Sat - Sun] 06:30-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
CNY 99.00 (approx. CAD 19.56) per person
Children 12–17 years old
CNY 198.00 (approx. CAD 39.12) per person
Adult
Buffet:CNY 198.00 (approx. CAD 39.12) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2005
  • Renovated: 2018
  • Number of Rooms: 388
Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, and is within walking distance of Hubin—the city’s main business, shopping and entertainment hub and the newly opened pedestrian block.

It features 388 rooms and suites which designed to amplify the breathtaking lake view, the rooms feature an indulgent, comforting mix of textures in the wallcoverings and soft furnishings with subtle Chinese design elements appearing in the desk chair and wall art.

The exclusive Grand Club Lounge offers complimentary breakfast, light refreshments available all-day, evening cocktails and canapés, as well as the use of the boardrooms and 24/7 assistance from the club concierge.

On the 8th floor, the 240-sqm Presidential Suite with its 400-sqm outdoor terrace blessed with uninterrupted, panoramic views of West Lake makes for an exclusive and highly unique event venue for weddings, parties and corporate gatherings.

Grand Hyatt Hangzhou’s seven exceptional dining venues provide a culinary experience like no other, highlighted by creative menus featuring a variety of both global and local cuisines.

For guests seeking moments of relaxation, HUAN Spa & Fitness Center is a self-contained resort that reopened in 2019 within the hotel featuring an 82-foot-long heated indoor pool with a skylight ceiling, pool bar and stunning lake views. Guests can also workout on the latest cardio and strength training machines, as well as Power Plate platforms and TRX trainers, in the fitness center open 24-hours a day.

Frequently Asked Questions

What times are Grand Hyatt Hangzhou check-in and check-out?

Grand Hyatt Hangzhou check-in time is 15:00 and the check-out time is 12:00.

What are amenities in Grand Hyatt Hangzhou?

Grand Hyatt Hangzhou amenities including Swimming Pool, Spa, Executive Lounge.

What is Grand Hyatt Hangzhou cancellation policy?

The cancellation policy for Grand Hyatt Hangzhou varies depending on the type of room and booking conditions.

How much does it cost to stay at Grand Hyatt Hangzhou?

Prices at Grand Hyatt Hangzhou change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from Grand Hyatt Hangzhou?

The closest airport is Hangzhou Xiaoshan International Airport, and it is about 52 mins from hotel by car (29.5 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

Is there a restaurant at Grand Hyatt Hangzhou?

Yes, Grand Hyatt Hangzhou offers on-site dining with Chinese dishes, all prepared with carefully selected, high-quality ingredients.

What are Grand Hyatt Hangzhou nearby landmarks?

Grand Hyatt Hangzhou locates at the center of Hangzhou. The nearby landmarks include San Park, and it is <100m from your search (straight-line distance).

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport29.55KM
Nearest Train StationHangzhou East Railway Station
Distance to Train Station10.22KM
Nearest Metro StationLongxiangqiao
Distance to Metro Station0.61KM
Average Price FromCAD560
Hotel Star Rating5