IntercityHotel Hangzhou West Lake Qingchun Road

IntercityHotel Hangzhou West Lake Qingchun Road Reviews

IntercityHotel Hangzhou West Lake Qingchun Road

No.136 Kaixuan Road, Shangcheng District, Hangzhou, Zhejiang, 310020, ChinaView Hotel Details
IntercityHotel Hangzhou West Lake Qingchun Road
IntercityHotel Hangzhou West Lake Qingchun RoadIntercityHotel Hangzhou West Lake Qingchun RoadIntercityHotel Hangzhou West Lake Qingchun Road
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IntercityHotel Hangzhou West Lake Qingchun Road Guest Reviews

4.8/5
Excellent
7041 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(7041)
Positive reviews(6938)
Reviews with photos/video(743)
Friendly front desk staff(1226)
Delicious breakfast(1217)
Easy to get around(596)
Many amenities(341)
Close to metro(299)
Nice bathtub(271)
Well decorated(170)
Delicious buffet(84)
Negative reviews(103)
adels
City Deluxe Room-Double Bed
Stayed in Apr 2024
Couples
4 review
4.7/5
Amazing
Posted on Apr 23, 2024
free upgrade of room. super spacious and bed was comfy. didnt like that once you walk in the television had to welcome you. irritated and plugged off as if someone leaves the room they will trigger and on. leaving it creepy but all was good once plug was off. its cold bathing as bathroom was huge but not covered so theres air/wind.
Response from Property: Dear guest, thank you for sharing your stay experience. Your praise, satisfaction and appreciation are the sunshine in the life of our town, illuminating our future of not forgetting our original aspiration and forging ahead. We hope you will come to our town again with your family and friends.
TravisO
Deluxe Twin Room
Stayed in Mar 2024
Travel with friends
22 review
5.0/5
Outstanding
Posted on Mar 19, 2024
Check in was a breeze, and I like the room exudes a comfortable vibe. There’s an option to listen to the radio channel while showering. Technology is well utilised- from the robots delivering toiletries to our door step, a high tech toilet bowl, and remote controlled curtains. The mattress is firm, which helped me to sleep well. We didn’t have breakfast at the hotel because there were options around the neighbourhood, within a walking radius of 7 -10 minutes.
6/11
Response from Property: Dear city guest, simple love lasts the longest, companionship in the ordinary is the most reassuring, people who understand you are the warmest, Xiaocheng strives to be the person who understands you best, your praise is warmer than the sun in winter, regardless of the wind. The little town in the rain is still here waiting for you, remember to come back~
Guest User
Deluxe Twin Room
Stayed in May 2024
Family
4 review
4.7/5
Amazing
Posted on Jun 7, 2024
Though it's not at westlake side, but it's near train station. Also, food quality is good though selection is not as extended as 5 star hotel. Love the xiao long bao! Oh, and the automatic toilet bidet too!
fergieyo
Superior 2-bed Room
Stayed in May 2024
Family
19 review
5.0/5
Outstanding
Posted on May 24, 2024
Nice and clean hotel. And the best part is the toilet has bidet.
neomay
City Deluxe Room-Double Bed
Stayed in Jun 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Jun 24, 2024
big room ,bath tub nice
Guest User
Deluxe Twin Room
Stayed in Oct 2023
Family
2 review
5.0/5
Outstanding
Posted on Oct 6, 2023
定制咖啡胶囊套装:666 免费畅饮房内迷你吧:666
Response from Property: Dear Nok, hello! Thank you for your recognition and love for Nogoya. We feel extremely happy to have such a dedicated and supportive customer like you. Nogoya is created by very professional designers and is dedicated to us, and is exclusive to us. A small world full of Jiangnan flavor. You can hide away from the world and enjoy peace and quiet in the bustling city. Our butlers' warm service surrounds you, making you feel at home. In addition, thank you for your love for our butlers. We are waiting for you in Yanyu Jiangnan. Home again.
Guest User
City Deluxe Room-Double Bed
Stayed in Aug 2023
Travel with friends
8 review
4.7/5
Amazing
Posted on Aug 7, 2023
Nice Hotel!
Anonymous User
Executive Queen Room
Stayed in Sep 2022
Business travelers
8 review
5.0/5
Outstanding
Posted on Sep 17, 2022
nice！
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 3, 2024
Good service, upgraded breakfast, free coffee drinks. I like their home very much. There is also a washing machine and dryer. It is very close to West Lake, 3 kilometers away
Original TextTranslated by Google
Response from Property: Great happiness is bestowed upon us by you. Thank you for staying at City Hotel. Satisfaction is our goal and exceeding your expectations is our ultimate goal. Welcome to come again!
Anonymous User
Executive Queen Room
Stayed in Oct 2024
Other
16 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Anna at the front desk provided good service and was responsive. The hotel was also very good, the rooms were clean and comfortable, and the facilities were very complete. The robot delivery was very convenient and delivered things very quickly. Convenient parking
Original TextTranslated by Google
Response from Property: Dear guest, your praise is the best medicine for Xiaocheng at any time. It has no pigments, no preservatives, and will not expire. It inspires Xiaocheng to serve every guest attentively every day. A piece of candy and a cup of coffee show Xiaocheng's deep love for those who choose Xiaocheng. We look forward to your next stay.
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Family
1 review
4.8/5
Amazing
Posted on Sep 20, 2024
I was very satisfied with this stay. The rooms were arranged together and upgraded to a high floor. I really think it's very good. Mei Zi, the front desk clerk, also gave me some breakfast. The breakfast buffet noodles were very delicious. There were moon cakes for the Mid-Autumn Festival. There were also very delicate small moon cakes in the lobby. I will choose this hotel again in the future. Recommended
Original TextTranslated by Google
Response from Property: Dearest friend, thank you for your affirmation of our hotel. Hangzhou Intercity Hotel has been committed to providing guests with more satisfactory and surprising services. Smile at you, make me happy. Your smile is the motivation of our work, and your satisfaction is the success of our service. We will continue to work hard to make the journey perfect. -------Looking forward to staying at Intercity Hotel again!
Shi11a
Executive Queen Room
Stayed in Sep 2024
Couples
7 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Really good, the Intercity Hotel opened this year, the lobby is very design, the service is very warm, especially Olivia, the room is large and clean, I will choose to stay next time, recommended
Original TextTranslated by Google
Response from Property: Dear Your Highness, thank you for your recognition of Xiaocheng. We have been committed to providing guests with satisfactory and surprising services. Serving you makes me happy. Every surprise and touch of yours is the direction and motivation for our progress! We are willing to hand over a cup of hot tea, a plate of snacks, and a smile to every guest who returns home to eliminate your fatigue. We will continue to work hard to make every time you return home full of surprises and warmth, perfect, and sincerely look forward to meeting you again in Xiaocheng and getting your five-point praise!
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Very satisfied with the stay experience. The lobby is very distinctive, the room is large, the facilities are complete, Olivia at the front desk is enthusiastic and has a good service attitude. I look forward to staying next time!
Original TextTranslated by Google
Guest User
City Deluxe Room-Double Bed
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 28, 2024
The hotel is close to the subway. Line 2 is 200 meters away. It is very convenient to go to Sijiqing and attractions. The service desk is open. Miss Iris is very friendly and the service is very good. There is also German sausage for breakfast, which is fresh and rich. The wontons are good. The room is full of design sense. The free small drinks you bring are complete in variety. The hygiene is in place, the facilities are smart, and there are double sinks, which are good and large enough. I am very satisfied with the stay.
Original TextTranslated by Google
Response from Property: Dear Chengke, thank you for your recognition of Xiaocheng. Xiaocheng is just doing its best to make you feel the warmth and comfort of home. I am very happy to add a beauty to your journey and become the exclamation mark of your trip! I am also very happy to meet you in the Intercity Hotel. It is our fate to come here. We are family and friends. I am very happy to bring you such a good feeling. Everyone has a time when they are away from home. I hope that a little effort can make you experience the comfort and warmth of home. You are welcome to come again when you have time~ We look forward to giving you a different feeling~
Guest User
City Deluxe Room-Double Bed
Stayed in Aug 2024
Family
14 review
4.8/5
Amazing
Posted on Aug 27, 2024
The sanitary conditions are good, and the facilities are worthy of the price. The key is that the location is convenient and the travel is convenient. The service attitude of the front desk staff, cleaning staff and other staff is very good. This hotel is the only comfort of this trip to Hangzhou. Compared with six years ago, there are too many tourists, and the overall supporting facilities cannot keep up. The software feels even more so. The worst one was one of the Didi rides. The driver was an old man, so we gave enough respect throughout the trip. As a result, we found that we met an old bad guy. I have seen too many bad guys, and I will never wrong him. He took us to a place farther away from the destination and then let us get off. I have complained, but the reply from Didi was too perfunctory, which was of course expected. It is too embarrassing for this city.
Original TextTranslated by Google
Response from Property: Dear Your Highness, thank you for your recognition of Xiaocheng. We have been committed to providing guests with satisfactory and surprising services. Serving you makes me happy. Every surprise and touch of yours is the direction and motivation for our progress! We are willing to hand over a cup of hot tea, a plate of snacks, and a smile to every guest who returns home to eliminate your fatigue. We will continue to work hard to make every time you return home full of surprises and warmth, perfect, and sincerely look forward to meeting you again in Xiaocheng and getting your five-point praise!