Qizhen Crystal Hotel

Qizhen Crystal Hotel Reviews

Qizhen Crystal Hotel

6-11F, Building 1, Building A, Shenyue International, No.671 Gudun Road, Xihu District, Hangzhou, Zhejiang, ChinaView Hotel Details
Qizhen Crystal Hotel
Qizhen Crystal HotelQizhen Crystal HotelQizhen Crystal Hotel
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Qizhen Crystal Hotel Guest Reviews

4.7/5
Outstanding
904 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(904)
Positive reviews(883)
Reviews with photos/video(169)
Easy to get around(192)
Convenient location(177)
Classy environment(155)
Close to metro(119)
Quiet & comfortable(106)
Friendly front desk staff(75)
Large rooms(57)
Nice bathtub(23)
Negative reviews(21)
Guest User
Comfy Family Room
Stayed in Apr 2024
Family
1 review
4.2/5
Very Good
Posted on Apr 8, 2024
Great location, very near to MRT station, food & shops, friendly hotel staffs, fast response & service as needed, room is clean, will come again if needed
Response from Property: Dear guest, thank you for your commendations. Have a great day.
Guest User
Executive 2-bed Room
Stayed in Nov 2023
Family
2 review
5.0/5
Outstanding
Posted on Nov 5, 2023
This hotel was decent, with good location near zhejiang university. Sleep well! Slippers are good, breakfast is ok, service at breakfast table was not bad, all your basic needs will be met
Response from Property: Dear guest, thank you for your recognition & commendations. Looking forward to your next visit, sincerely.
Philips
Premier Double Room
Stayed in Nov 2023
Business travelers
9 review
4.5/5
Great
Posted on Nov 11, 2023
room was just ok, it was weird to find the right lights to put on and unfortunately no USB outlets in the room. also had to pay 49RMB for slippers to wear! breakfast was good, but not many tables clean to sit.
Response from Property: Dear guest, sorry for the inconvenience you’ve experienced. The light switch panel is indeed an unpleasant problem, we the hotel planned to implement a replacement in the end of this year, to improve guest experience. As for the slippers, they are actually free of charge for in-hotel use, but cost 49 RMB to take away with. We’ve urged supplier of sterilization & packages to change the slogans on the package to prevent further misunderstandings.However, we know there’s no excuses for causing guests’ inconvenience during the stay, apologize again sincerely. And we genuinely thank you for your criticisms, which would help us to improve our service & facilities.We would improve the matters you’ve pointed out to the best of our ability. And we hope you would enjoy your stay here if you choose us again in the future.
Doogie 77
Executive 2-bed Room
Stayed in Oct 2023
Solo travelers
6 review
4.7/5
Amazing
Posted on Dec 29, 2023
This is my favourite hotel in Hangzhou Xihu district. It is so well located. The staff is super friendly and welcoming. Next to two subway lines. I will go again when I can.
Response from Property: Thank you for recognizing our service. We will continue to maintain enthusiasm and strive to provide every guest with a feeling of being at home. We welcome you to come back and experience again!
Guest User
Executive Queen Room
Stayed in Feb 2023
Solo travelers
2 review
3.7/5
Posted on Apr 23, 2023
The hotel was nice, reception was very kind
Danothomp
Stayed in Nov 2021
Solo travelers
17 review
5.0/5
Outstanding
Posted on Nov 30, 2021
Excellent location, great room, and the view was better than expected. I enjoyed the bathtub. Additionally, I left behind my coat and a jumper, they contacted me and mailed it to me. I will book with them again!
Response from Property: Dear Crystal family,Thank you for your support and love.We look forward to your nest visit!
Khomotso Mosibudi
Stayed in Oct 2021
Couples
1 review
4.0/5
Very Good
Posted on Dec 31, 2021
The hotel was very clean and conveniently located close to Sanba subway. The staff was very friendly.
Response from Property: Dear Crystal family,Thank you for your support and love.We look forward to your nest visit!
Guest User
Discount Twin Room
Stayed in Sep 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Sep 14, 2024
I was on a business trip and stayed at Yuanzheng Qizhen Crystal Hotel near Zhejiang University. The hotel is clean and hygienic, cost-effective, and the lady at the front desk is very nice and has a very good attitude!
Original TextTranslated by Google
Guest User
Comfy Family Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 29, 2024
The service is very good, the travel is very convenient, the cleaning is very timely, and the breakfast is also good.
Original TextTranslated by Google
Response from Property: Dear Crystal Family: Thank you very much for sharing the real experience and various service details with everyone, and providing a very reliable and real choice for guests who are coming to the beautiful city of Hangzhou. The hotel is located at Metro Line 2, Line 5, Sanba B3 and C exits. It is 800 meters away from Zhejiang University Zijingang Campus, 2.5 kilometers away from Xixi Wetland Scenic Area, 1 kilometer away from Chengxi Yintai, and 7.5 kilometers away from West Lake Scenic Area. It is a good choice for both business trips and leisure travel! Sincerely hope you will come again! I wish you a happy life!
Guest User
Selected Standard Room
Stayed in Jul 2024
Family
4 review
4.7/5
Amazing
Posted on Aug 3, 2024
The hotel is decorated in a bookish style. It is very convenient to travel by subway. It is very close to the East 2 Gate of Zhejiang University Zijingang Campus, less than 15 minutes' walk away. Recommended.
Original TextTranslated by Google
Response from Property: Dear Crystal Family: Thank you very much for sharing the real experience and various service details with everyone, and providing a very reliable and real choice for guests who are coming to the beautiful city of Hangzhou. The hotel is located at Metro Line 2, Line 5, Sanba B3 and C exits. It is 800 meters away from Zhejiang University Zijingang Campus, 2.5 kilometers away from Xixi Wetland Scenic Area, 1 kilometer away from Chengxi Yintai, and 7.5 kilometers away from West Lake Scenic Area. It is a good choice for both business trips and leisure travel! Sincerely hope you will come again! I wish you a happy life!
Guest User
Executive Queen Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 28, 2024
The room is upscale, the environment is clean, the service is good, and the breakfast is rich. The price-performance ratio is very good. Much better than the hotel next door. I have recommended it to my colleagues to stay here.
Original TextTranslated by Google
Response from Property: Dear Crystal Family: Thank you very much for sharing the real experience and various service details with everyone, and providing a very reliable and real choice for guests who are coming to the beautiful city of Hangzhou. The hotel is located at Metro Line 2, Line 5, Sanba B3 and C exits. It is 800 meters away from Zhejiang University Zijingang Campus, 2.5 kilometers away from Xixi Wetland Scenic Area, 1 kilometer away from Chengxi Yintai, and 7.5 kilometers away from West Lake Scenic Area. It is a good choice for both business trips and leisure travel! Sincerely hope you will come again! I wish you a happy life!
Guest User
Executive Queen Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 5, 2024
I stayed at Qizhen Crystal Hotel during the May Day holiday. The hotel lobby is spacious and comfortable, the rooms are large, the facilities are complete and advanced, the environment is clean and tidy, and the front desk ladies are enthusiastic! Good reviews
Original TextTranslated by Google
Response from Property: Dear Crystal Family: Thank you very much for sharing the real experience and various service details with everyone, and providing a very reliable and real choice for guests who are coming to the beautiful city of Hangzhou. The hotel is located at Metro Line 2, Line 5, Sanba B3 and C exits. It is 800 meters away from Zhejiang University Zijingang Campus, 2.5 kilometers away from Xixi Wetland Scenic Area, 1 kilometer away from Chengxi Yintai, and 7.5 kilometers away from West Lake Scenic Area. It is a good choice for both business trips and leisure travel! Sincerely hope you will come again! I wish you a happy life!
Guest User
Executive Queen Room
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 4, 2024
The room is very clean and tidy, the front desk service attitude is also very good, the hotel is very formal, the price/performance ratio is really high, the room is also very good soundproofing, no strange noise, the environment is very suitable for traveling and living, next time I come to Hangzhou, I will choose this hotel again!
Original TextTranslated by Google
Response from Property: Dear Crystal Family: Thank you very much for sharing the real experience and various service details with everyone, and providing a very reliable and real choice for guests who are coming to the beautiful city of Hangzhou. The hotel is located at Metro Line 2, Line 5, Sanba B3 and C exits. It is 800 meters away from Zhejiang University Zijingang Campus, 2.5 kilometers away from Xixi Wetland Scenic Area, 1 kilometer away from Chengxi Yintai, and 7.5 kilometers away from West Lake Scenic Area. It is a good choice for both business trips and leisure travel! Sincerely hope you will come again! I wish you a happy life!
Guest User
Premier Double Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 4, 2024
The sanitation and facilities are very good. It is a very good hotel near Zhejiang University Zijingang. I stayed here twice when I came to Zijingang. The transportation is also very convenient. There is a subway station downstairs. There are many food in the subway station passage.
Original TextTranslated by Google
Response from Property: Dear Crystal Family: Thank you very much for sharing the real experience and various service details with everyone, and providing a very reliable and real choice for guests who are coming to the beautiful city of Hangzhou. The hotel is located at Metro Line 2, Line 5, Sanba B3 and C exits. It is 800 meters away from Zhejiang University Zijingang Campus, 2.5 kilometers away from Xixi Wetland Scenic Area, 1 kilometer away from Chengxi Yintai, and 7.5 kilometers away from West Lake Scenic Area. It is a good choice for both business trips and leisure travel! Sincerely hope you will come again! I wish you a happy life!
Guest User
Executive 2-bed Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 3, 2024
There is a 911 parked at the entrance of the hotel, and there are small goldfish and water plants on both sides of the door. My son was happy before entering the hotel. The room was very clean and check-in was very convenient. Great!
Original TextTranslated by Google
Response from Property: Dear Crystal Family: Thank you very much for sharing the real experience and various service details with everyone, and providing a very reliable and real choice for guests who are coming to the beautiful city of Hangzhou. The hotel is located at Metro Line 2, Line 5, Sanba B3 and C exits. It is 800 meters away from Zhejiang University Zijingang Campus, 2.5 kilometers away from Xixi Wetland Scenic Area, 1 kilometer away from Chengxi Yintai, and 7.5 kilometers away from West Lake Scenic Area. It is a good choice for both business trips and leisure travel! Sincerely hope you will come again! I wish you a happy life!