LIZ HOTEL

LIZ HOTEL Reviews

LIZ HOTEL

Minghua International, No.20 Haoyue Road, Xiaoshan District, Hangzhou, Zhejiang, ChinaView Hotel Details
LIZ HOTEL
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LIZ HOTEL Guest Reviews

4.8/5
Excellent
2362 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2362)
Positive reviews(2336)
Reviews with photos/video(316)
Classy environment(381)
Delicious breakfast(247)
Many amenities(246)
Excellent afternoon tea(122)
Friendly front desk staff(108)
Well decorated(61)
Awesome gym(37)
Luxurious(27)
Negative reviews(26)
Anonymous User
Queen Room
Stayed in Feb 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Mar 2, 2024
Very nice service and great product and thanks!
Wee Chuan
Queen Room
Stayed in Dec 2023
Family
12 review
4.0/5
Very Good
Posted on Dec 17, 2023
This hotel is not as good as the other Mehood Lestie hotel that we have stayed before in terms of service standards and general overall experience. The staff at the hotel entrance and car park gantry have much room for improvement in terms of their attitude and service they provide. We have booked this hotel despite that its location is not really good because of the good experience we have with another Mehood Lestie hotel that we have stayed previously, but we are a little disappointed this time.
Guangrui Xia
Queen Room
Stayed in Jun 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 17, 2023
Very new hotel, central location, many restaurants within 200 meters. The bed is very comfortable. Hotel's buffet breakfast is fatastic!! Very tasty and healthy with so many options!! The service is great. No complaints at all! 谢谢熊客服的贴心服务。
Response from Property: Thank you for choosing our hotel. We are very honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope our sincere service can bring you a more comfortable experience. All the staff of the hotel sincerely look forward to your visit again.
Naser ousama
Queen Room
Stayed in Jun 2022
Business travelers
146 review
5.0/5
Outstanding
Posted on Aug 2, 2022
One of my favorite hotel in china.. All branch good
Guest User
Delicate Double Bed Room
Stayed in Jul 2024
Business travelers
6 review
3.0/5
Posted on Jul 19, 2024
The hygiene of the room is too bad. 1. The bath towel sheds lint. Every time you wipe it and shake it, it will be covered with white lint, which is creepy. If you shake it gently, it will float around and a lot of it will stick to the mirror. 2. The stains on the pillow are numerous and conspicuous, which is so unhygienic and makes people speechless. I took a video, but unfortunately I can’t upload it! Isn’t hotel cleanliness the bottom line?
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Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. The hotel is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better services. Please believe that we want to do more for our guests. The hotel has some recent events, we look forward to your participation! Meihao Lizhi Hotel welcomes you to stay again!
Guest User
Delicate Double Bed Room
Stayed in May 2024
Travel with friends
1 review
1.8/5
Posted on May 3, 2024
The soundproofing of the hotel is very, very, very poor! I arrived at around 7pm to check in. ******, then *************, I wanted to call the police for a while. *********, *********, the most ridiculous thing is that ********* heard it clearly! The two couples started talking again in the middle of the night, and they couldn't stand it anymore and called the front desk. The next day, I went to the front desk to complain about the poor sound insulation. They were told that all rooms have this kind of sound insulation, and I couldn't guarantee whether the people next to me would be noisy if I moved you to another room. But the good news is that the couple checked out. As a result, at 3 o'clock in the middle of the night, a pair of best friends were chatting next door. They could hear everything clearly and were speechless! The towels in the hotel were very old, and they were not willing to replace them even after they were drawn. They were like tattered rags. After I complained about the soundproofing during the day, I was given a fruit plate with apples, bananas, cherry tomatoes, and every favorite food, but the plate was still cracked. In fact, this cannot be blamed on the hotel staff. I am reluctant to pay for the decoration of this hotel. I will never book again. It was a very bad experience! Oh, by the way, the shower head is also broken and the bath water is very small!
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Response from Property: Dear guests: Hello! Thank you very much for sharing your stay experience with us and providing us with your valuable comments and suggestions! We have made improvements in time. We failed to leave you with perfect memories this time, and we look forward to making them up next time (give us a chance!) We are working hard and look forward to your witnessing! Wish you all the best!
Guest User
Queen Room
Stayed in Jul 2024
Solo travelers
2 review
3.0/5
Posted on Jul 22, 2024
The room is not worth the price. The room is not big and the smell is a bit strong! There are renovations going on upstairs early in the morning. Check-in experience is not good
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Response from Property: Dear guests: Hello! Thank you for choosing us, we are honored to serve you. We are very sorry to bring you a bad check-in experience. We will carefully study and solve the problem and provide feedback to the relevant department heads to make rectifications. Provide you with a more comfortable and warm stay experience. All the hotel staff look forward to your stay again!
Guest User
Queen Room
Stayed in Jul 2024
Travel with friends
1 review
4.8/5
Amazing
Posted on Jul 21, 2024
The location of the hotel is good, the environment is elegant and clean, the hygiene is very good, the price-performance ratio is very good, the breakfast is also very rich, the room is clean and tidy and well-equipped, the manager's service is very good, I will come again next time.
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Response from Property: Hello dear guests! Thank you very much for choosing to stay at our hotel and sharing your stay experience! The hotel is committed to providing you with a friendly and thoughtful stay experience! Sincerely look forward to your visit again!
Guest User
Delicate Double Bed Room
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 21, 2024
A very nice hotel. The rooms are spacious and bright, the beds are comfortable, and manager Guan provides enthusiastic service. The hotel also provides a rich buffet breakfast and afternoon tea, as well as a gym and laundry room. The customer service Xiao Guan is also very good and the arrangements are in place.
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Response from Property: Dear guests: Hello: I am very happy that so many people have left a deep impression on you. I also hope that this beautiful city and the enthusiastic people of Mehao Leshi International Expo Center Hotel can leave you with a good memory. Looking forward to your next visit and wishing you all the best.
Anonymous User
Twin Room
Stayed in Oct 2023
Other
14 review
4.7/5
Amazing
Posted on Oct 4, 2023
This is my first time staying at Leichi. I have a very good impression. I will choose it again in the future. When we arrived a little early, the original room hadn't been cleaned yet, so the front desk changed the room to a room with a bigger bed and space. They were very nice and explained patiently. Due to safety considerations for the Asian Games, there is a dedicated person in charge of going up and down the elevator, and the service staff are warm and courteous. There are slippers in the room for bathing, laundry detergent, bottled water for free use in the stairwell, and many other small details that are considerate of customers. The bed is very comfortable and the breakfast is rich. Nice~
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Response from Property: Wow, Xiaomei was so moved that she almost shed tears when she saw such thoughtful comments about us. Thank you and happiness from the bottom of my heart. Thank you for taking your precious time to share your stay experience with everyone. I’m so happy. It is our services that truly gain your recognition and satisfaction. For Xiaomei, the constant satisfaction of customers is what Xiaomei has always pursued. The hotel has always kept in mind the teachings of our founder, Mr. Gong Zhaoqing, to treat guests with sincerity, hospitality, courtesy, and thoughtfulness, creating family-friendly services for guests on the road, so that you can feel the warmth and thoughtfulness of home. After seeing your comment, Xiaomei feels like she did it. Our beautiful housekeeper works harder when she sees your recognition of her. Thank you again for your high praise for us. We will continue to learn and move forward with your encouragement. Xiaomei looks forward to your visit again and hopes to give you a new and different experience.
Anonymous User
Pure Enjoyment Double Bed Room
Stayed in Aug 2023
Business travelers
25 review
2.0/5
Posted on Aug 20, 2023
Legend has it that Mehao Landis is so good. The first experience of Haidilao in the hotel is not as good as Atour, All Seasons, and even worse than Hampton by Hilton. The service staff made the wrong number of days for swiping the card and did not apologize. It is boring. , the service staff was not enthusiastic, as if they owed her money, they had a straight face, forks were dropped from the hotel plates, and the food was not good. I regretted my stay and will never stay there again.
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Response from Property: Dear guests: Hello! Thank you for choosing us, we are honored to serve you. At the same time, thank you for your valuable suggestions to us. We know that this is the greatest love and help to us. We will seriously study and solve it, and feedback it to the person in charge of the relevant department to make rectifications. Provide you with a more comfortable and warm stay experience. All the hotel staff look forward to your stay again!
Knight .
Queen Room
Stayed in Aug 2023
Couples
2 review
2.2/5
Posted on Aug 19, 2023
Bad review. I put my luggage into the room at around 10 o'clock in the morning, took out my underwear and went to West Lake to play. However, when I came back at around 10 o'clock in the evening, I found that there was porridge and fruit plate provided by the hotel on the table. Feeling that my privacy was violated, the hotel entered the room without the guest's permission. Afterwards, the hotel manager's attitude was average and he just tried to shirk the situation.
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Response from Property: Dear guest, we are very sorry that we could not give you a good experience during your stay this time. We sincerely apologize. Meihao Lizhi Hotel hopes that every guest who chooses us can feel our service and enthusiasm. We also specially prepared welcome fruits and desserts for you. We understand your concerns and will reflect on them seriously. Our staff on duty apologized to you that night. The person in charge of the hotel also explained the specific situation to you the next day. We sincerely apologize for your feedback and hope you can understand. We will work hard to do better and live up to the trust that more customers have placed in us. I wish you a happy life and smooth work.
Guest User
Queen Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 21, 2024
The room is very comfortable and warm
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Response from Property: Dear guests: Hello! Thank you for your stay and your high recognition of all aspects of the hotel. Our management team has always instilled the service of Meihao into our employees, so that guests can truly feel like going home. We will continue to sum up our experience and keep working hard. We look forward to you Home again!
Nuokelouloufenlu
Twin Room
Stayed in Apr 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Apr 28, 2023
The room is very clean, the service of the hotel is very good, there are breakfast, afternoon tea and supper. The service attitude of the staff is also very good, it is worth recommending. come next time
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for choosing to stay in our hotel and sharing your experience! The hotel is committed to providing you with a cordial and thoughtful stay experience! Sincerely look forward to your coming again!
Guest User
Delicate Double Bed Room
Stayed in Jun 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 27, 2023
The room has complete facilities and a large space. There are fruit desserts. It is clean and refreshing. I will stay here next time
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Response from Property: Dear little master, thank you for your affirmation and comments on the hotel. We are very pleased that our hotel has left you with a good impression. Every employee in the hotel always treats the guests as relatives and family members sincerely. We are ready to provide our guests with family friendly and high-quality services, to help you, and strive to make you worry-free. I sincerely hope that you will be so happy no matter where you are. All the staff of Mehood Lestie Hotel Hangzhou Qianjiang Olympic Sports Store sincerely look forward to your support Come again!