Hotels in Hangzhou with Swimming Pools

The hotel is in great location. Just few minutes from the West lake so you can take a refreshing and peaceful walk by the lake in the early morning. The hotel has buffet for lunch and the variety of food is really amazing! Lots of fresh and high quality seafood! The rooms are all decorated in the nice Hangzhou style, adding to the wonderful memories of staying there. The personal of the hotel is very friendly, polite and always trying to help if needed.

Very good hotel, it's the 3rd time and I'm never disappointed. The staff is very friendly and got upgraded. The suite room is clean and has a comfortable bathtub. The bed is big with different pillows to choose from. The breakfast has western and chinese food with a good selection. I will definitely stay again in this hotel.

First time in Hangzhou . Shangri-La has never failed to impress me . Very accommodating. Location is very near to wulin night market . Would like to stay longer but had to catch next day flight . Only issue is not getting point for Shangri-La member ….

It was a nice stay. Location is good, right in Coral Gables downtown. I would say that there are no kettles in the room but you can ask for it and they will send you one. The room charges won’t go against deposit, instead you have the pay and after you do the check out they will release the deposit back to you. For Chinese travelers this might seem odd.

The location is brilliant - right next to the river. The evening view from the window was fantastic. If you're into running, there's a great running path that follows the river. Perfect!!! The staff were VERY friendly and helpful. We got an upgrade when we arrived (although not sure what the upgrade included since the room looked pretty much like what we had booked). The room itself was very clean and the bed was VERY comfortable. The bathroom looked nice at first, but then the shower drain didn't work properly and when checked it was clogged up. The water from the shower kept spilling through to the toilet cabin - the sealing between the two needs checking. The overhead shower didn't look clean and the ceiling in the bathroom was peeling. We had an air purifier in the room (I guess that was the upgrade?) but it kept switching off after a minute. And for some reason the hair drier only worked in the socket next to the window. We were really looking forward to sitting by the pool in the evening, but we were told that we had to pay 1,000 RMB to use that area in the evening. That should have been made clear in the hotel description since one of the reasons we booked this hotel was so we could admire the view in the evening from there. Overall, very happy with the location but the bathroom needs repairs.

One of the best hotel to see .. People are so kind especially Oliver the best person to handle people .. Olivia very fast in not letting people wait for check in .. Oliver was supporting and directing foreigners all .. Hotel infrastructure is amazed with global concept .. Dining experience is amazing with varietys Stomach is small to eat all of them all was yummy It is close raffle city shopping mall and citizen center factory outlets And also light show in the evening 🌆 I recommend this hotel is for all age groups ..

i have been to the hot springs three times before but I had never stayed at the hotel. This was my first time. I imagine the receptionist felt a little nervous when faced with two foreigners and maybe she felt shy. However, I found her lack of greeting, not a 你好 or 下午好， a little cold. When she did communicate with us, it was in super fast Mandarin to which I requested 请慢慢说 to no avail. She repeated just as fast twice more. I felt frustrated and then resorted to using a translation app. She called over an English-speaking Indonesian staff member. I don’t have the expectation that people will speak English to me, but I do appreciate slowing down in Mandarin and using simpler language. Hand gestures help a lot also. I wish she had told us the WiFi password, and where to access the hot springs. These are two key pieces of information a receptionist should provide when you check into a hot springs hotel. Our room had plastic flip flops to be worn to the hot springs. My pair had two left feet. When I showed the staff member on the second floor, she was helpful and got me a new pair. The hot springs were lovely, as usual. The buffet breakfast was better than the buffet dinner. The layout of the hotel leaves you walking from building to building. At first it’s confusing, but then it becomes okay.

I booked a loft family room in a hot spring hotel recommended in my book. It was more cost-effective for the whole family. A little accident happened on the way (there were a lot of bugs on the bed). I informed the front desk and they immediately changed my room (and upgraded it). I hope the hotel is hygienic. It's good to go to the hot springs when there aren't many people. Afternoon tea is also provided and there are more varieties. However, when I went there, I almost collected the meal and left after eating a few bites. I paid 168 for breakfast per person. To be honest, it's not worth it. At this price, the cute pet park is just for chickens, ducks and geese. It’s very simple. There are still many grass skaters. It’s 50 yuan. After arriving at the hotel twice, you can call a shuttle bus wherever you go. After you check out, the door post will give you two bottles of drinking water. When you check out, you find that you left something behind. I contacted the hotel and said it would be sent to me, but it has not been sent to me on the third day. I hope it will be sent to me as soon as possible. Overall, it is not bad.

This Hotel is really something special. It has the best location on West Lake and is set in the most beautiful ground. The staff went to extraordinary lengths to make this a fantastic experience. Liu and Chen from the concierge even used their own money to help us take out bikes around the lake and the kitchen prepared a special breakfast for the train.

This hotel is amazing. Far exceeded my expectations. Finally I know what Platinum Diamond Hotel is called. Catering: Jinsha Restaurant is a Michelin-starred restaurant, offering all-you-can-eat golden-breasted pork (pictured below), Jinsha Chicken, Bamboo Soup, and Braised Abalone Pork. Even during the Chinese New Year, we couldn’t even get in line. Fortunately, the hotel gave priority to guests; we were given hawthorn cakes and nine-bend red plums while we were waiting. Breakfast is a buffet with noodles, braised pork, yogurt platter, hot orange juice, and a variety of exquisite snacks. Room: The bathroom is spacious and bright. There is a pack of dried chrysanthemums for bathing next to the bathtub. Shampoo and shower gel are all top brands. As a gift in the room, there is Gongyan Pu'er, which Emperor Qianlong drank. Service: Because it was off-season, the hotel gave children a free breakfast, upgraded the room type, and gave the children a special bear room card. The hotel has an entertainment program for children every half an hour on average. The room is cleaned twice a day, and new fruits are provided each time, which are the best in season. There will also be a night service every day and small cakes will be delivered. Environment: There is a huge yard, an infinity swimming pool, alpine azaleas, pink plum blossoms, a winding corridor, antique buildings, and a water system among them (as shown below). If you happen to happen to be able to see ”Most Reminiscences” on the hotel's large lake ”It's Hangzhou” performance Location: On the edge of the West Lake, you can take a boat directly from the hotel pier to the West Lake Pier. You can reach Yanggong Embankment in ten minutes' walk from the gate. The hotel is also very close to other Michelin restaurants 🍴, such as Jie Xiang Lou… The hotel is so good, I can’t say enough good things about it Highly recommended! ! ! Spending 5,000 yuan here is so worth it